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“Overall very good”

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ITC Maurya, New Delhi
Ranked #13 of 713 Hotels in New Delhi
Certificate of Excellence
Dhahran, Saudi Arabia
Level Contributor
60 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
“Overall very good”
Reviewed May 19, 2013

The ITC is nicely located, the room for a five star are nothing special but the beds are very comfortable. There are several nice restaurants but I would recommend the Bukhara for sure. the spa is nicely anointed along with the workout area. the only big gripe is the way overpriced drinks..one shot was about $40.... I would recommend this hotel but I still like the Imperial better.

Room Tip: the prestige rooms are way better and the tower are the place to be..
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  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travels4849
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnilCGMITCMaurya, General Manager at ITC Maurya, New Delhi, responded to this review, May 21, 2013
Dear Guest,

Thank you for your pleasant feedback for ITC Maurya. Here, we value our guests and strive to provide the best of our services at all times to ensure a comfortable and memorable stay.

May we request you to kindly share the details of the drink you had so that we can look into this further. Thank you once again and we do look forward to the pleasure of welcoming you back soon.

Yours sincerely,
Anil Chadha
General Manager - ITC Maurya
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,468 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (527)
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Ludhiana
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 19, 2013

This hotel is amongst the best in the capital. The food, comfort, ambience are really the best. We always prefer to stay here as it is central, very close to airport and not far from all the important destinations in the city. Moreover the room comfort and cleanliness is just Great. Keep up the good work.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Viki97
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnilCGMITCMaurya, General Manager at ITC Maurya, New Delhi, responded to this review, May 20, 2013
Dear Guest,

Thank you for your wonderful feedback and we are glad to hear you enjoyed your stay at ITC Maurya. Here, we value our guests and work towards providing the best of our services at all times to ensure a comfortable and memorable stay.

Thank you once again and we look forward to the pleasure of welcoming you back soon.

Yours sincerely,
Anil Chadha
General Manager - ITC Maurya
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gundaroo, New South Wales, Australia
Level Contributor
5 reviews
3 hotel reviews
Reviewed May 17, 2013

I have just returned from 12 days staying here. The service is second to none. I stayed in the Towers section of the hotel and found the room to be quiet and comfortable. I would highly recommend it to anyone thinking of travelling to New Delhi. I dined at the Pavilion most mornings for breakfast and the West View in the evening for dinner. The service here again is outstanding.

Room Tip: The Towers wing is excellent, Sonia our host was welcoming and made our stay silky smooth. Sandeep a...
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  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Greg G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnilCGMITCMaurya, General Manager at ITC Maurya, New Delhi, responded to this review, May 18, 2013
Dear Guest,

Thank you for so much for your wonderful feedback for ITC Maurya and we are glad to know you had a pleasant stay with us. Here, we value our guests and work towards providing the best of our services at all times to ensure a comfortable and memorable stay.
Your compliments for our team have been shared with them and they are delighted to hear the same.

Thank you for staying with us and we look forward to the pleasure of welcoming you back soon.

Yours sincerely,
Anil Chadha
General Manager - ITC Maurya
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Domazlice, Czech Republic
Level Contributor
59 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed May 9, 2013

I had a half bussines trip and half leisure trip to India and stayed for some 4 nights in this hotel. As a backpacker with 10 USD budget I felt a bit uncomfortable in this category of accommodation, because 5 star hotel is much more above my normal standard. Hotel is top quality in service, beautiful lobby, perfect staff and faboulous breakfast. Rooms are in perfect conditions and room service as other services are top notch. Enjoy.
Only minus is location, you have to use taxis or rikshaws. Closest metro station is Dhaula Khuan, from this point you can travel to New Delhi station in some 20 minutes or directly to Indira Ghandi Airport, metro station is located about 15-20 minutes walk from hotel. from Dhaula Khuan leaves frequently buses to Jaipur as well. Unfortunately there is no where to buy drinks, food or other things near to hotel.

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pavleek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnilCGMITCMaurya, General Manager at ITC Maurya, New Delhi, responded to this review, May 13, 2013
Dear Guest,

Thank you for your pleasant feedback for ITC Maurya. Here, we value our guests and work towards providing the best of our services at all times to ensure a comfortable and memorable stay.

Thank you for staying with us and we look forward to the pleasure of welcoming you back soon.

Yours sincerely,
Anil Chadha
General Manager - ITC Maurya
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gurugram (Gurgaon), India
Level Contributor
129 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed May 8, 2013

I have been to this hotel many times,and have always loved it. The location is fantastic, especially from the point of view of meetings and the airport. It is not so great if you want to walk around and find local restaurants. It has wonderful restaurants, The Bukhara, The Dum Pukht, West View and the coffee shop.
The rooms in the Towers are a bit small, so I prefer to stay in the main block of the hotel. The newer rooms are better designed for work. The rooms in ITC One are terrible if you want to plug your laptop in and work.
Good fitness centre.
Fast, but expensive, internet speed.
The banquet rooms are good.
The business centre is average

Room Tip: Choose some of the corner rooms, and the rooms that face the inside. Don't choose the rooms that...
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  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RajivC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnilCGMITCMaurya, General Manager at ITC Maurya, New Delhi, responded to this review, May 10, 2013
Dear Guest,

Thank you for your wonderful feedback for our hotel and staff and we are pleased to hear you enjoyed your stay at ITC Maurya. Here, we value our guests and work towards providing the best of our services at all times to ensure a comfortable and memorable stay.

We have noted your feedback regarding the ITC One rooms and business centre and we will see how we can try and improve the same.
We look forward to the pleasure of welcoming you back soon.

Yours sincerely,
Anil Chadha
General Manager - ITC Maurya
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level Contributor
52 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed May 8, 2013

amongst the best hotels in Delhi. ITC Maurya, like its neighbour Taj, has some of the best rooms and facilities for 5 star business hotels in the country.
Conveniently located in the heart of delhi, if your visit is to Delhi city this hotel is perfectly located. Airport is not too far away - about 30mins in the morning and max 45-50mins in peak traffic.The food here is trademark ITC fare - really good. For a change we ate at the CHinese restaurant - i think My Humble Home. Very good food, though service was a tad too slow and shoddy.

The rooms are good, spacious, neat and clean - only downside is the AC is set too cold and difficult to control.

Overall a nice hotel to stay in, and right now room rates were also not too high and comparable to hotels in Gurgaon too.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AbhijeetK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnilCGMITCMaurya, General Manager at ITC Maurya, New Delhi, responded to this review, May 10, 2013
Dear Guest,

Thank you for your delightful feedback for ITC Maurya. Here, we value our guests and work towards providing the best of our services at all times to ensure a comfortable and memorable stay.
We have noted your feedback regarding the service at My Humble House and while we assure that we will look into the same, we request you to consider this an aberration not reflective of our usual service standards.
We look forward to the pleasure of welcoming you back soon.

Yours sincerely,
Anil Chadha
General Manager - ITC Maurya
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Level Contributor
58 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed May 7, 2013

I stayed at the ITC Maurya for 5 nights recently and cannot speak highly enough of it. The staffwere, without exception, some of the friendliest hotel staff I have had the pleasure to encounter. Nothing was too much effort. The room was very comfortable and spotlessly clean. In fact the bed was so comfortable I slept better than I do at home. The food and service in he restaurants was equally impressive. No complaints at all for this stay. Thank you!

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank manashdey32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnilCGMITCMaurya, General Manager at ITC Maurya, New Delhi, responded to this review, May 9, 2013
Dear Guest,

Thank you for such wonderful feedback for our hotel and staff and we are pleased to hear you enjoyed your stay at ITC Maurya. Here, we value our guests and work towards providing the best of our services at all times to ensure a comfortable and memorable stay.

Thank you once again and we look forward to the pleasure of welcoming you back soon.

Yours sincerely,
Anil Chadha
General Manager - ITC Maurya
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about ITC Maurya, New Delhi

Property: ITC Maurya, New Delhi
Address: Sardar Patel Marg, New Delhi 110021, India
Location: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Romantic Hotel in New Delhi
#9 Spa Hotel in New Delhi
#10 Family Hotel in New Delhi
#10 Business Hotel in New Delhi
#11 Luxury Hotel in New Delhi
Price Range (Based on Average Rates): $$
Hotel Class:5 star — ITC Maurya, New Delhi 5*
Number of rooms: 438
Official Description (provided by the hotel):
Nestled in greenery in the heart of Delhi, ITC Maurya - a premier luxury hotel, is acknowledged as the preferred 'Residence for World Leaders and Global Icons' for over 30 years. The 438 room property epitomizes the luxury hotel experience with exemplary service and warm hospitality soaked in Indian traditions. The hotel has established industry benchmarks in safety and security, wide choice of premium rooms and suites, world renowned restaurants, banqueting facilities, spa, wellness and more. ... more   less 
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Also Known As:
Itc Maurya New Delhi Hotel New Delhi
Itc Maurya Hotel New Delhi
New Delhi Itc Maurya
Itc Maurya Delhi
Itc Mourya Delhi

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