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“First class hotel”

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ITC Maurya, New Delhi
Ranked #13 of 715 Hotels in New Delhi
Certificate of Excellence
UK
Level Contributor
25 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“First class hotel”
Reviewed January 3, 2013

Stayed at ITC while attending a conference at a nearby hotel. The hotel is a little far from any of the places of interest, but easily accessible by tuk-tuk. (Beware, the tuk-tuk drivers ALWAYS asked for more at the end of the trip then what they quoted at the start).
Service at ITC was great - I was given a complimentary upgrade of my room, and complimentary laundry as well. The latter was especially appreciated for fantastic removal of curry stains!! The staff were very polite, and helpful. While the location is not ideal, the restaurants on site were excellent, so I didn't have to worry about finding somewhere for dinner.
Would definitely recommend.

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank odyssey118
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnilCGMITCMaurya, General Manager at ITC Maurya, New Delhi, responded to this review, January 5, 2013
Dear Guest,

Thank you for your wonderful feedback and I am delighted to know you had a pleasant stay at ITC Maurya. Here, we value our guests and work towards providing the best services at all times to ensure a warm, comfortable and memorable stay.

We look forward to the pleasure of welcoming you back soon.

Yours sincerely,
Anil Chadha
General Manager - ITC Maurya
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,508 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (536)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
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English first
Newport, Rhode Island, USA
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed January 2, 2013

I had always been told to stay at the most expensive hotel you could afford your last night in India to help ease back into western ways - well this hotel surpassed most in the US. The staff, the food, the bar(s) every detail was a comfort. First rate and very helpful. I will state there again!
Loved the in room massage chairs!

  • Stayed March 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mary G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnilCGMITCMaurya, General Manager at ITC Maurya, New Delhi, responded to this review, January 5, 2013
Dear Guest,

Thank you for your wonderful feedback and I am delighted to know you had a pleasant stay at ITC Maurya. Here, we value our guests and work towards providing the best services at all times to ensure a warm, comfortable and memorable stay.

We look forward to the pleasure of welcoming you back soon.

Yours sincerely,
Anil Chadha
General Manager - ITC Maurya
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, United Kingdom
Level Contributor
43 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed January 2, 2013

Great hotel with nice rooms and amenities. Restaurants are even better, but can't help feeling I would rather have been closer to the action rather than tucked away in the diplomatic compound area of the city. Perhaps this was an unrealistic expectation though...

  • Stayed April 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Steve C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnilCGMITCMaurya, General Manager at ITC Maurya, New Delhi, responded to this review, January 6, 2013
Dear Guest,

Thank you for your feedback and I am happy to know you had a pleasant stay at ITC Maurya. Here, we value our guests and work towards providing the best services at all times to ensure a warm, comfortable and memorable stay.

We look forward to the pleasure of welcoming you back soon.

Yours sincerely,
Anil Chadha
General Manager - ITC Maurya
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minneapolis, Minnesota
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 2, 2013

The hotel is beautiful. Artwork throughout the hotel adds to the ambiance. The rooms were very comfortable and well appointed. The food was excellent. Our meal at Bukhara was one of the highlights of our trip to India.

The staff was helpful and always ready to help with food, transportation or shopping and sight seeing advice

I highly recommend the ITC Maurya - you won't be disappointed.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TravelGirl4fun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnilCGMITCMaurya, General Manager at ITC Maurya, New Delhi, responded to this review, January 3, 2013
Dear Guest,

Thank you for your wonderful feedback and I am delighted to know you had a pleasant stay at ITC Maurya. Here, we value our guests and work towards providing the best services at all times to ensure a warm, comfortable and memorable stay.

We look forward to the pleasure of welcoming you back soon.

Yours sincerely,
Anil Chadha
General Manager - ITC Maurya
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gurugram (Gurgaon), India
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed December 31, 2012

I would rate ITC Maurya among one of the best 5 star hotels in the world. The super luxurious feel, comfort, service excellence makes it a top class hotel. The biggest advantage of this hotel is its location and its beutiful architecture.
FOOD IN THIS HOTEL IN EVERY RESTUART IS TO DIE FOR!!! MUST TRY BUFFET IN THE COFFEE SHOP AND FOOD@ BUKHARA...its JUST AWSOME!!

  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bhokhari
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnilCGMITCMaurya, General Manager at ITC Maurya, New Delhi, responded to this review, January 2, 2013
Dear Guest,

Thank you for your wonderful feedback and I am delighted to know you had a pleasant stay at ITC Maurya. Here, we value our guests and work towards providing the best services at all times to ensure a warm, comfortable and memorable stay.

We look forward to the pleasure of welcoming you back soon.

Yours sincerely,
Anil Chadha
General Manager - ITC Maurya
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
ny
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed December 31, 2012

Spent 4 nights in the Towers section.This is the perfect place to stay with an infant.The manangement went out of their way to make my grandson comfortable.The rooms were big, the breakfast buffet marvelous and what can one say abot Bukhara? its the best for Dal and Kebabs.
The complementery drinks are served with excellent appetizers.How ever its not the food or the room but the staff that sets this place apart from the rest. They care and they want to make you happy.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travelwellNy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnilCGMITCMaurya, General Manager at ITC Maurya, New Delhi, responded to this review, January 2, 2013
Dear Guest,

Thank you for your wonderful feedback and I am delighted to know you had a pleasant stay at ITC Maurya. Here, we value our guests and work towards providing the best services at all times to ensure a warm, comfortable and memorable stay.

We look forward to the pleasure of welcoming you back soon.

Yours sincerely,
Anil Chadha
General Manager - ITC Maurya
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Evansville, Indiana
Level Contributor
124 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed December 31, 2012

Spent two nights at ITC Maurya in Delhi over New Year’s. While a bit segregated from the city, the hotel and its amenities are top-notch. The rather austere facade gives way to well-appointed interiors in the lobby as well as in each individual floor and hallway. The standard rooms are not large, but have up-scale Indian decorations and artwork. Bathroom facilities are very nice with audio piped in from wall-mounted flat-screen TV in bedroom. Large queen beds are very comfortable and room can be made quite dark with large draperies. The large buffet breakfast that is included has both subcontinent and Western offerings that are as delicious as they are plentiful. The specialty juices and coffees are especially refreshing. The pool area is very attractive and the gym/spa, while quite small, has superior equipment even with individual large screen treadmills with heads sets and global TV channels. Service is exquisite from manager to room attendants. All are very professional and take pride in their work and interaction with the guests. Shortly after my arrival, a beautiful, full-size chocolate mousse birthday cake was delivered to my door - nice attention to detail upon check-in and scanning of my passport. Overall, it was a very nice stay in the capital of the world’s second most populous country.

Room Tip: Rooms in the back facing the pool are a bit quiter away from the busy boulevard.
See more room tips
  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wm23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnilCGMITCMaurya, General Manager at ITC Maurya, New Delhi, responded to this review, January 2, 2013
Dear Guest,

Thank you for your wonderful feedback and I am delighted to know you had a pleasant stay at ITC Maurya. Here, we value our guests and work towards providing the best services at all times to ensure a warm, comfortable and memorable stay.

We look forward to the pleasure of welcoming you back soon.

Yours sincerely,
Anil Chadha
General Manager - ITC Maurya
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about ITC Maurya, New Delhi

Property: ITC Maurya, New Delhi
Address: Sardar Patel Marg, New Delhi 110021, India
Location: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Romantic Hotel in New Delhi
#9 Spa Hotel in New Delhi
#10 Family Hotel in New Delhi
#10 Business Hotel in New Delhi
#11 Luxury Hotel in New Delhi
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — ITC Maurya, New Delhi 5*
Number of rooms: 438
Official Description (provided by the hotel):
Nestled in greenery in the heart of Delhi, ITC Maurya - a premier luxury hotel, is acknowledged as the preferred 'Residence for World Leaders and Global Icons' for over 30 years. The 438 room property epitomizes the luxury hotel experience with exemplary service and warm hospitality soaked in Indian traditions. The hotel has established industry benchmarks in safety and security, wide choice of premium rooms and suites, world renowned restaurants, banqueting facilities, spa, wellness and more. ... more   less 
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Also Known As:
Itc Maurya New Delhi Hotel New Delhi
Itc Maurya Hotel New Delhi
New Delhi Itc Maurya
Itc Maurya Delhi
Itc Mourya Delhi

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