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“Business stay at ITC Maurya New Delhi”

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ITC Maurya, New Delhi
Ranked #14 of 716 Hotels in New Delhi
Boston, Massachusetts
1 review
“Business stay at ITC Maurya New Delhi”
Reviewed December 15, 2011

I stayed for 4 nights at the ITC Maurya New Delhi. The rooms were very comfortable and had nearly all the conveniences I needed as a business traveler, including wifi. There was also a 24-hour onsite business center. The free bottled water was a welcome touch. The onsite restaurants were all excellent, offering a broad selection of fare from western to local Indian cuisine. The staff was impressively accommodating - some of the best service I've experienced anywhere. One complaint is they did make a billing error - duplicate charged my credit card - which was an inconvenience. If I could make one suggestions to further improve it would be to have a small shop within the hotel for basic sundries. There are onsite shops, but they were all high-end boutiques - no place to grab something to meet a quick need, you had to go offsite to the mall or market.

  • Stayed November 2011, traveled on business
    • Value
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnandRaoGMITCMaurya, General Manager at ITC Maurya, New Delhi, responded to this review, December 22, 2011
Dear Valued Reviewer,

Thank you for your valuable feedback. I am happy to know that you had a pleasant stay at ITC Maurya. I apologize for the inconvenience caused due to the billing error. Also, thank you for your suggestion about the In-house shop and we will look into the possibility of having this.

We look forward to the pleasure of welcoming you back soon.

Yours sincerely,
Anand Rao
General Manager – ITC Maurya
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

2,537 reviews from our community

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California
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed December 15, 2011

I'm staying at the moment. The hotel has the rustic flavor of the ITC group and their properties are normally great. This one is really bad. I'm typing this review on what must be a 10+ year old bed in a room with cigarette burns on the carpet, the usual high quality period furniture is missing, replaced by what looks like 200 bucks spent at a charity shop. I don't think they've updated the rooms for a long time. example. there is a volume control knob in the bathroom that looks like something out of a 50s sifi movie, no it doesn't work properly. there is a good selection of restaurants here, bit pricey though, even for ITC. The gym is ok but the male changing rooms are in a bad state, the floor hasn't been swept for a while, there are fur/hair/dust balls on the floor. the shower had a slime film on the floor, come to think about it there was a lot of mess on the floor in the gym when I was stretching too. All in all, not impressed here.

  • Stayed December 2011, traveled on business
    • Value
    • Location
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bengaluru, India
Level 1 Contributor
4 reviews
Reviewed December 12, 2011

The most best and good Hotel at New Delhi (India) is the best place to be in, most of the business and lesure guests have ranked it no 1, at delhi beeing having the best service in all departments, ITC is a great Landmark of New Delhi

Room Tip: Please do check in at ITC for best Price and Service all its Delux rooms and the suites are at its b...
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  • Stayed January 2011, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ahmedabad, India
1 review
Reviewed December 12, 2011

Though we do not get chance to stay at ITC Maurya we visited Bukhara on 09-dec-11 and I would say it turned out to be one of our best eating experience. Everything from the food, interior, open kitchen and hospitality was best. I would like to specially thank Mr. Mohan Paliwal who service was excellent. As were first timers for Bukhara and vegetarian he recommended to try Dal Bukhara and various assorted veg. tandori dishes with Phudina Nan and it was just too good. Also try their assorted sweet dishes hot gulabjabun with cold kulfi and sweet noodles. Mr. Mohan also gave us Kitchen tour and we got to even meet the chief chef. It turned out to be one of the memorable stay at Delhi and we would surely visit the place again and strongly recommend others to dine at Bukhara.

  • Stayed December 2011, traveled with family
    • Value
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Jose, Costa Rica
Level 5 Contributor
61 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed December 11, 2011

I recently spent one night at ITC Maurya and was perhaps the best hotel I stayed during my visit to India. The room was absolutely beautiful and spacious. The breakfast buffet was huge with many options to choose from.

The staff was very friendly and very genuine when it comes to service.

I loved this hotel.... wish I could've spend more time.

  • Stayed December 2011, traveled with friends
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level 6 Contributor
196 reviews
119 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
Reviewed December 7, 2011

I like this hotel.

It is a bit understated but the service is good, the rooms are full of character (I had a superior room) and the bar is a pleasant place to have a drink. Certainly not a holiday place but a good base for a business stay in Delhi. Very clean too.

Stayed September 2011, traveled on business
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dudley, United Kingdom
Level 3 Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed December 6, 2011

My stay was for business from the 18th-21st November 2011.
Located 20 minutes from the airport, this hotel proved to be an excellent choice.
All hotel staff we met were very polite and nothing was too much trouble.
Rooms were clean with all mod cons available.
The Pavilion Restaurant is open 24 hours a day and the food very good but if you only have chance to eat once in this hotel, make sure you dine in the Bukhara Restaurant. The food is excellent (try the lamb shank).
The Golf Bar was a nice place to relax in the evening for a beer and the bar staff very friendly.
If you intend to visit New Delhi, look no further than this hotel as it ticks all the boxes.

  • Stayed November 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnandRaoGMITCMaurya, General Manager at ITC Maurya, New Delhi, responded to this review, December 7, 2011
Dear Valued Guest,

Thank you for your wonderful feedback. I am delighted to know that you had a good stay at ITC Maurya and that you enjoyed dining at our iconic restaurant – Bukhara.

We look forward to the pleasure of welcoming you back at ITC Maurya in the future and assure you of our best services.

Thank you,
Yours sincerely,
Anand Rao
General Manager – ITC Maurya
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about ITC Maurya, New Delhi

Property: ITC Maurya, New Delhi
Address: Sardar Patel Marg, New Delhi 110021, India
Location: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Romantic Hotel in New Delhi
#10 Business Hotel in New Delhi
#10 Spa Hotel in New Delhi
#10 Family Hotel in New Delhi
#12 Luxury Hotel in New Delhi
Price Range (Based on Average Rates): $$
Hotel Class:5 star — ITC Maurya, New Delhi 5*
Number of rooms: 438
Official Description (provided by the hotel):
Nestled in greenery in the heart of Delhi, ITC Maurya - a premier luxury hotel, is acknowledged as the preferred 'Residence for World Leaders and Global Icons' for over 30 years. The 438 room property epitomizes the luxury hotel experience with exemplary service and warm hospitality soaked in Indian traditions. The hotel has established industry benchmarks in safety and security, wide choice of premium rooms and suites, world renowned restaurants, banqueting facilities, spa, wellness and more. ... more   less 
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Also Known As:
Itc Maurya New Delhi Hotel New Delhi
Itc Maurya Hotel New Delhi
New Delhi Itc Maurya
Itc Maurya Delhi
Itc Mourya Delhi

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