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“Amazing staff !”
4 of 5 bubbles Review of Sheraton New Delhi

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Sheraton New Delhi
Ranked #16 of 707 Hotels in New Delhi
Certificate of Excellence
Oswestry, United Kingdom
1 review
“Amazing staff !”
Reviewed June 1, 2014

I had the unfortunate experience of having to rushed to hospital during my recent stay but the hotel staff could not have been more helpful or concerned for my well-being. Special mention needs to go to Rajesh, Virendra and Kamal-what a team. There can not be a better bunch of guys at any hotel anywhere.
Having said this I do have to say I have stayed at the Taj group of hotels in India and they are better. The buildings are better designed and the food is just as good but not at such stupid prices-guys you cannot charge London prices for food that is not up to London standards. I mean £17.00 for a curry in India when you could buy the same thing {better cooked } just down the road for £4.00.

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank John H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,406 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (290)
Date | Rating
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  • Dutch first
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English first
Cape Town Central, South Africa
Level Contributor
3 reviews
3 hotel reviews
Reviewed May 31, 2014

Staying in this hotel is a MUST for those planning to visit Delhi,if you're looking for a cozy hotel with beyond 5 star service & exceptional breakfast.Compliments to the chefs.These guys take service & cuisine to another level ! The hotel is nicely situated with many good malls around. The rooms are well decorated and clean. The staff member Shalini was extremely helpful, professional, and simply always offering help - many of the 5 Star hotels I have stayed in can learn from her! Special thanks to Shalini! We Will be back defnitely!

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KaysonN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review, June 2, 2014
Dear Guest,
I would like to take this opportunity to thank you for choosing to stay at the WelcomHotel Sheraton New Delhi and for your feedback. Thank you for taking the time to share with us such a wonderful review on Trip Advisor. It is our endeavor to provide our guests with the highest levels of comfort and quality service to ensure a memorable experience. Thank you once again for your recognition and we look forward your continued visits.
Yours sincerely,
Benita Sharma
Area Manager - Golden Triangle &
General Manager - WelcomHotel Sheraton New Delhi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cardiff
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed May 30, 2014 via mobile

Always such a pleasure to stay at this hotel where the staff can't do enough for you. Special shout out to the fab concierges Kamal and Virendra who will do their utmost to help with whatever you require.

Stayed April 2014, traveled on business
Helpful?
Thank Emma D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review, June 2, 2014
Dear Guest,
I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. Do expect enhanced levels of commitment on every visit.
Yours sincerely,
Benita Sharma
Area Manager - Golden Triangle &
General Manager - WelcomHotel Sheraton New Delhi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Hyde Park, New York
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed May 28, 2014

Such a treat!!! The grounds and the rooms were extraordinary but the staff makes this hotel exceptional! The pool, the spa, the workout room, the beds, the food... all top notch! We are so thrilled we stayed at this hotel for our week long stay and we will definitely stay with this group if we return! Bravo Sheraton Saket!!

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lramos090911
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review, May 29, 2014
Dear Guest,
I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. We look forward to welcoming you back.
Yours sincerely,
Benita Sharma
Area Manager - Golden Triangle &
General Manager - WelcomHotel Sheraton New Delhi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
1 review
Reviewed May 27, 2014

We stayed in the Sheraton for three weeks and it was truly like a home away from home. The staff across all areas were warm, attentive, welcoming and courteous. I cannot single out one area as all the staff made us feel welcome and went out of their way to assist us with any requirement no matter how big or small. Our room was always cool and clean and our bottled water supply always plentiful. The Gym and Pool area were very clean and well maintained. The food in the Bayview Restaurant and in-room dining was consistently good and delicious, with the buffet breakfast always the dining highlight of our day. We cannot praise the staff enough for their amazing service and for making our stay so pleasurable. It is with great fondness that we shall remember our stay at the Sheraton and hope to return when in India again.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mabrumale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review, May 29, 2014
Dear Guest,
I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. Thank you very much for your encouraging comments. It is encouragement like this that helps us to strive for greater heights. We look forward to your future visits with us.
Yours sincerely,
Benita Sharma
Area Manager - Golden Triangle &
General Manager - WelcomHotel Sheraton New Delhi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bengaluru, India
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 27, 2014

Want to be right in the heart of the action, This is the place. Close to a busy junction with Malls and lovely food courts and yummy yummy breakfast at the Sheraton Hotel.

When all seem to fall backwards on the room service for a while. Shalini picked it up to the mark and set it right. She is the one who lights up the DIYA at the lobby and spreads her smile across. Yu do a great job SHALINI.

This is a topper in my list of hotels in India that I've stayed in. Though my stay was brief. Would recommend and prefer if i am at Delhi.

Room Tip: Check out for the wonderful Breakfast. To get this be closer to it on the 1st floor or 2nd floor.
See more room tips
  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Viqar0608
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review, May 29, 2014
Dear Guest,
I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. We look forward to welcoming you back.
Yours sincerely,
Benita Sharma
Area Manager - Golden Triangle &
General Manager - WelcomHotel Sheraton New Delhi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Zurich, Switzerland
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed May 27, 2014

It was the third time I was here and the people here are so friendly and helpful.

Espcially the helpful concierge Krishan Pradeep was very helpful when I was looking for specific soap. he organized my soap very fast! many thanks for that!

Also many thanks for the whole hotel employees!

nice hotel! fully recommendable!

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Christian G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review, May 29, 2014
Dear Guest,
I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback on the services provided by Krishan. We look forward to welcoming you back.
Yours sincerely,
Benita Sharma
Area Manager - Golden Triangle &
General Manager - WelcomHotel Sheraton New Delhi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sheraton New Delhi

Property: Sheraton New Delhi
Address: District Centre | Saket, New Delhi 110017, India
Location: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Luxury Hotel in New Delhi
#13 Family Hotel in New Delhi
#18 Business Hotel in New Delhi
#30 Romantic Hotel in New Delhi
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton New Delhi 5*
Number of rooms: 220
Reservation Options:
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Also Known As:
Sheraton New Delhi Hotel New Delhi
Maurya Sheraton New Delhi
Sheraton Maurya Delhi
Maurya Sheraton Delhi
Sheraton Delhi
Sheraton Maurya New Delhi
Hotel Sheraton Delhi

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