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“wonderful hotel!!!”
5 of 5 bubbles Review of Sheraton New Delhi

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Sheraton New Delhi
Ranked #17 of 708 Hotels in New Delhi
Certificate of Excellence
Pune, India
Level Contributor
28 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“wonderful hotel!!!”
5 of 5 bubbles Reviewed July 7, 2013

Service and attitude of all employees were outstanding, very warm welcome in the middle of the night, they first brought me to the room and did the check-in without any hassle there - even though I didn't book any special room.

Breakfast buffet was outstanding - and again service was very good. A real good morning smile from every employee just gives you a good start to the day.

Rooms were very nice, plenty of space, an amazing rainshower next to the bathtub,.

Food in Panasian is excellent and I believe best panasian food in India.

Experience it yourself - you won't regret it.
Highly recommended!!!

Room Tip: Room on the top floor
See more room tips
  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank arunlovzu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BenitaNewDelhi, Manager at Sheraton New Delhi, responded to this review, July 17, 2013
Dear Guest,
I would like to take this opportunity to thank you for choosing to stay at the WelcomHotel Sheraton New Delhi and for your feedback. Do expect enhanced levels of commitment on every visit.
Yours sincerely,
Benita Sharma
Area Manager - Golden Triangle &
General Manager - WelcomHotel Sheraton New Delhi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,412 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (292)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
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  • Spanish first
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English first
Dubai, United Arab Emirates
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed July 7, 2013

I stayed at the Sheraton New Delhi recently and it was a great experience. It's a good property situated at an ideal location, has all the amenities one would expect of a quality hotel - including the most mouthwatering food from across South India (at Dakshin restaurant) but what makes the hotel stand apart from the chain-hotel monotony is the sheer quality of their customer service. I have been places and stayed at all kinds of luxury hotels, but the personal touch, promptness, and attention to detail I experienced at Sheraton New Delhi is unparalleled. The guest relations executive was exceptional and is probably one major reason why I am taking the trouble to write this review. I see that others guests have mentioned the executive by name and I can vouch for their reviews (not sure if mentioning names in review is appropriate). I am so impressed with the hotel that I have recommended it to my company for business trips and will be staying there myself whenever I visit Delhi next.

Room Tip: Choose rooms on the 7th floor if possible ;-)
See more room tips
  • Stayed June 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Cleartrip

Helpful?
1 Thank AliZaigham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BenitaNewDelhi, Manager at Sheraton New Delhi, responded to this review, July 17, 2013
Dear Guest,
I would like to take this opportunity to thank you for choosing to stay at the WelcomHotel Sheraton New Delhi and for your feedback. Thank you very much for your encouraging comments on the services provided by our associates. Do expect enhanced levels of commitment on every visit.
Yours sincerely,
Benita Sharma
Area Manager - Golden Triangle &
General Manager - WelcomHotel Sheraton New Delhi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed July 4, 2013

I absolutely loved my stay here. Anmol was great- no problem was too big for her to solve. Our welcome was always warm and friendly. Definitely worth the money- go and stay here ! Only thing I did not use is the spa as I did not have the time.

  • Stayed August 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Meera D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BenitaNewDelhi, Manager at Sheraton New Delhi, responded to this review, July 5, 2013
Dear Guest,
I would like to take this opportunity to thank you for choosing to stay at the WelcomHotel Sheraton New Delhi and for your feedback. Thank you very much for your encouraging comments on the services provided by Anmol. Do expect enhanced levels of commitment on every visit.
Yours sincerely,
Benita Sharma
Area Manager - Golden Triangle &
General Manager - WelcomHotel Sheraton New Delhi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NEW DELHI
Level Contributor
58 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
5 of 5 bubbles Reviewed July 1, 2013

If you are looking for hospitality and personal touch, the one must visit ITC Sheraton, Saket. The restaurants are outstanding and the lounge on the 7th floor is a must visit place. Miss Akanksha personally took care of my family such personalisation I have which I have not seen anywhere in any hotel in India. For me it's my second home.

Room Tip: Enjoy rooms on the 7th Floor
See more room tips
  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank rajivgupta69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BenitaNewDelhi, Manager at Sheraton New Delhi, responded to this review, July 2, 2013
Dear Guest,
I would like to take this opportunity to thank you for choosing to stay at the WelcomHotel Sheraton New Delhi and for your feedback. Thank you very much for your encouraging comments on the services provided by Akanksha. I hope your family enjoyed thier stay. Do expect enhanced levels of commitment on every visit.
Yours sincerely,
Benita Sharma
Area Manager - Golden Triangle &
General Manager - WelcomHotel Sheraton New Delhi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Uk
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed June 29, 2013

Hotel staff are very friendly and courteous ,the swimming pool nice place to relax in the bustle of the city ,and oasis of calm :)
Food very good ,the buffet in the evening vary tasty and room service of a good standard ,
A very good hotel .

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Andrew H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BenitaNewDelhi, Manager at Sheraton New Delhi, responded to this review, July 1, 2013
Dear Guest,
I would like to take this opportunity to thank you for choosing to stay at the WelcomHotel Sheraton New Delhi and for your feedback. We look forward to your next stay with us.
Yours sincerely,
Benita Sharma
Area Manager - Golden Triangle &
General Manager - WelcomHotel Sheraton New Delhi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Berkshire
Level Contributor
26 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed June 28, 2013

Everything is exeptional in this hotel.
I've stayed here many times and won't go anywhere else in Delhi.
The staff and management are really helpfull, even in exceptional circumstances they can be relied on to make sure you are OK.
I won't go into too much details, but on one trip I had some problems - nothing to do with te hotel - and the hotel stepped in to support me and get me trhough the issue.
Well beyond what they needed to do but I'm very gratefull.

Apart from this, the food is superb and you could something different every day and never want for anything.

Rooms are spatious and comfortable and execptionally clean.

Staff are great and really helpfull too.

Room Tip: They are all good.
See more room tips
  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dan_and_Lisa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BenitaNewDelhi, Manager at Sheraton New Delhi, responded to this review, July 1, 2013
Dear Guest,
I would like to take this opportunity to thank you for choosing to stay at the WelcomHotel Sheraton New Delhi and for your feedback. Thank you very much for your encouraging comments on the services provided by our team. Do expect enhanced levels of commitment on every visit. We look forward to your next stay with us.
Yours sincerely,
Benita Sharma
Area Manager - Golden Triangle &
General Manager - WelcomHotel Sheraton New Delhi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bengaluru, India
Level Contributor
30 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed June 27, 2013

Its a mid sized hotel but carries the quality ambiance of sheraton flag. Very good business and leisure hotel. Its connected to saket mall. So , happy shopping.

Service is very good and has a good gym.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Amit S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BenitaNewDelhi, Manager at Sheraton New Delhi, responded to this review, July 1, 2013
Dear Guest,
I would like to take this opportunity to thank you for choosing to stay at the WelcomHotel Sheraton New Delhi and for your feedback. We look forward to your next stay with us.
Yours sincerely,
Benita Sharma
Area Manager - Golden Triangle &
General Manager - WelcomHotel Sheraton New Delhi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sheraton New Delhi

Property: Sheraton New Delhi
Address: District Centre | Saket, New Delhi 110017, India
Location: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Family Hotel in New Delhi
#14 Luxury Hotel in New Delhi
#18 Business Hotel in New Delhi
#30 Romantic Hotel in New Delhi
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton New Delhi 5*
Number of rooms: 220
Reservation Options:
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Also Known As:
Sheraton New Delhi Hotel New Delhi
Maurya Sheraton New Delhi
Sheraton Maurya Delhi
Maurya Sheraton Delhi
Sheraton Delhi
Sheraton Maurya New Delhi
Hotel Sheraton Delhi

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