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“Decent business hotel”
Review of Sheraton New Delhi

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Sheraton New Delhi
Ranked #23 of 713 Hotels in New Delhi
Certificate of Excellence
Mumbai (Bombay), India
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Decent business hotel”
Reviewed May 5, 2013

This is a decent business hotel in the Saket area of New Delhi. The hotel is located quite close to a large mall with eateries, night clubs and a movie theater so there is stuff to do in the evenings after a work day. It is not too close to the city center and in Delhi that can mean a long time stuck in traffic. But there is a metro station about 10 minutes walking distance from the hotel.

The rooms are quite nice and the hotel is clean and well looked after. The staff is courteous. They have a decent breakfast spread. Overall a good place to stay for a couple of nights.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Kyan9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BenitaNewDelhi, Manager at Sheraton New Delhi, responded to this review, May 7, 2013
Dear Guest,
I would like to take this opportunity to thank you for choosing to stay at the WelcomHotel Sheraton New Delhi and for your feedback. Do expect enhanced levels of commitment on every visit.
Yours sincerely,
Benita Sharma
Area Manager - Golden Triangle &
General Manager - WelcomHotel Sheraton New Delhi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (300)
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UK
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed April 28, 2013 via mobile

I have stayed at Sheraton, Saket, New Delhi, a number of times over the past few years. If i correctly recall, i would have had more than 30 to 40 short stays covering around 60 to 70 nights and the hotel staff have ensured that my every stay is made memorable. I am a SPG platinum guest and also a Club ITC platinum member. The duty managers have almost always tried their best to ugrade my room to a suite. I want to particularly thank Namita, one of the duty managers, who has ensured that I get the best room in the hotel. The staff is very cordial and they ensure that my preferences are well taken care off. The hotel is located right next to one of the most popular and happening shoping mall and cinema multiplex. It provides access to some of the best restaurants within 2 mins walking distance. The airport is only 20 mins drive. The food in the hotel is by far the best in any Delhi hotels. It is one of the safest and posh localities of south Delhi. These are the reasons why this hotel has become my favourite choice in Delhi. The only thing that requires improvement is the quality of rooms. The hotel is 25 years old and requires refurbishment. There are hundreds of new, modern and contemporary 5 star hotels that have come up in Delhi and Gurgaon in the last 5 years and in order to meet competition the hotel must think of renovation. The hotel location is unmatchable and the management should consider investment in making it look modern.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Anonymous21UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BenitaNewDelhi, Manager at Sheraton New Delhi, responded to this review, May 7, 2013
Dear Guest,
I would like to take this opportunity to thank you for choosing to stay at the WelcomHotel Sheraton New Delhi and for your feedback. Do expect enhanced levels of commitment on every visit.
Yours sincerely,
Benita Sharma
Area Manager - Golden Triangle &
General Manager - WelcomHotel Sheraton New Delhi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cape Town Central, South Africa
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed April 25, 2013

Nice hotel. Average breakfast. Salt and pepper gona long way to improving the food here.

Great location near an A grade mall makes this an ideal destination in Delhi

Good rooms but beds are lumpy

Gym Good but needs an update desperately.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dharma455
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BenitaNewDelhi, Manager at Sheraton New Delhi, responded to this review, April 30, 2013
Dear Guest,
I would like to take this opportunity to thank you for choosing to stay at the WelcomHotel Sheraton New Delhi and for your feedback. The breakfast and sweet sleeper bed standards are based on Starwood guideline. However in our quest to meet your expectations, request for details on the following:
- Menu dishes ordered at breakfast
- Your dates of visit
You may please e-mail me at benita.sharma@itchotels.in. We value your support and look forward to you giving us the opportunity to serve you.
Yours sincerely,
Benita Sharma
Area Manager - Golden Triangle &
General Manager - WelcomHotel Sheraton New Delhi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Palm Springs, California
Level Contributor
63 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed April 24, 2013

An excellent property that attends to all of your wishes. Relaxing after a "hard" day of sightseeing looked forward to the service and even the food. A hotel with good food, YES. The silence of the room, perfect. India is an exciting country that people need to experience, from a train ride to walking. Will return!

  • Stayed April 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank leila n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BenitaNewDelhi, Manager at Sheraton New Delhi, responded to this review, May 1, 2013
Dear Guest,
I would like to take this opportunity to thank you for choosing to stay at the WelcomHotel Sheraton New Delhi and for your feedback. Do expect enhanced levels of commitment on every visit.
Yours sincerely,
Benita Sharma
Area Manager - Golden Triangle &
General Manager - WelcomHotel Sheraton New Delhi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
USA
Level Contributor
621 reviews
107 hotel reviews
common_n_hotel_reviews_1bd8 348 helpful votes
Reviewed April 21, 2013

The rooms were very nice, the night light in the cabinet which is motion detected is quite handy. We were a bit put off by the area but I think it was a safe area for New Delhi. The restaurant was very good and the staff was accomodating

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank One2travelUsa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BenitaNewDelhi, Manager at Sheraton New Delhi, responded to this review, April 30, 2013
Dear Guest,
I would like to take this opportunity to thank you for choosing to stay at the WelcomHotel Sheraton New Delhi and for your feedback.
Yours sincerely,
Benita Sharma
Area Manager - Golden Triangle &
General Manager - WelcomHotel Sheraton New Delhi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, Dubai, United Arab Emirates
Level Contributor
3 reviews
3 hotel reviews
Reviewed April 18, 2013

Easily the best managed hotel and the best team across any hotel in New Delhi. Sheraton Saket is a haven of comfort, warm and professional service. Easily ranks amongst the best in the country. The team is extremely well informed, eager to help and go out of their way to make guests comfortable. Other hotels must use this hotel team as a case study and study the DNA of the team so that they can imbibe the same.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sumodutt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BenitaNewDelhi, Manager at Sheraton New Delhi, responded to this review, April 30, 2013
Dear Guest,
I would like to take this opportunity to thank you for choosing to stay at the WelcomHotel Sheraton New Delhi and for your feedback. Thank you very much for your encouraging comments on the services provided. Do expect enhanced levels of commitment on every visit.
Yours sincerely,
Benita Sharma
Area Manager - Golden Triangle &
General Manager - WelcomHotel Sheraton New Delhi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Darien, Connecticut
Level Contributor
62 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed April 14, 2013

I enjoyed my stay at this Sheraton which appeared to also be an ITC. The service was nice yet not over the top and annoying like many upscale Indian hotels and the food was safe and well prepared. I enjoyed the room as the bed was comfortable and the air conditioning was at a comfortable temperature. I would stay there again.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Paul D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BenitaNewDelhi, Manager at Sheraton New Delhi, responded to this review, April 30, 2013
Dear Guest,
I would like to take this opportunity to thank you for choosing to stay at the WelcomHotel Sheraton New Delhi and for your feedback. Thank you very much for your encouraging comments on the services provided.
Yours sincerely,
Benita Sharma
Area Manager - Golden Triangle &
General Manager - WelcomHotel Sheraton New Delhi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sheraton New Delhi

Property: Sheraton New Delhi
Address: District Centre | Saket, New Delhi 110017, India
Location: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Family Hotel in New Delhi
#18 Business Hotel in New Delhi
#18 Luxury Hotel in New Delhi
#30 Romantic Hotel in New Delhi
Price Range (Based on Average Rates): $
Hotel Class:5 star — Sheraton New Delhi 5*
Number of rooms: 220
Reservation Options:
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Also Known As:
Sheraton New Delhi Hotel New Delhi
Sheraton Maurya Delhi
Hotel Sheraton Delhi
Sheraton Delhi
Maurya Sheraton Delhi
Sheraton Maurya New Delhi
Maurya Sheraton New Delhi

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