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Sheraton New Delhi
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Reviews (1,870)
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1,151
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1,490 - 1,495 of 1,871 reviews
Reviewed March 15, 2013

Well located next to the DLF mall, swimming pool is ok, bit cold and the pool being the other side of the road wall it is a noisy place to sunbathe. Good food options and the breakfast buffet is good. Rooms are a tad dated, bit 1980s decor but are comfortable enough. Getting the lifts to work with the key card can be a nightmare, everyone in the lift kept have problems.

Room Tip: Higher floors bit quieter
  • Stayed: February 2013, traveled as a couple
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Thank claudiaWirral
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 14, 2013

The property has evolved over the years. The staff is courteous and the quality of food at the coffee shop Baywatch is far superior than the Pavilion at ITC Maurya.
The rooms need renovation and the carpets need to be removed from the rooms.
The lounge on the 7th floor is one of the finest, both in terms of service and quality of food and beverages served.

  • Stayed: March 2013, traveled with family
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Thank rajivgupta69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BenitaNewDelhi, Manager at Sheraton New Delhi, responded to this reviewResponded March 19, 2013

Dear Guest,
I would like to take this opportunity to thank you for choosing to stay at the WelcomHotel Sheraton New Delhi and for your feedback. Thank you very much for your encouraging comments on the services provided by our associates. It is encouragement like this that helps us to strive for greater heights. Do expect enhanced levels of commitment on every visit.
Yours sincerely,
Benita Sharma
Area Manager - Golden Triangle &
General Manager - WelcomHotel Sheraton New Delhi

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 13, 2013

Being a frequent person at this hotel, service offered is highest quality, with personal attention. Rooms are comfortable with adequate lighting, amenities are sufficient for a luxurious stay. Coffee Shop service and attention is great.

  • Stayed: February 2013, traveled on business
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Thank RupamVakil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BenitaNewDelhi, Manager at Sheraton New Delhi, responded to this reviewResponded April 4, 2013

Dear Guest,
I would like to take this opportunity to thank you for choosing to stay at the WelcomHotel Sheraton New Delhi and for your feedback. The team at WelcomHotel Sheraton New Delhi looks forward to your next stay with us again.
Yours sincerely,
Benita Sharma
Area Manager - Golden Triangle &
General Manager - WelcomHotel Sheraton New Delhi

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 8, 2013

On arrival at Sheraton I'm welcomed with great warmth similar or even better than what I receive on coming home. Rooms are most adequately designed to attain maximum comfort coupled with food that caters for guest from across the world. I have always received more than what I expected, thanks to the hotel management and their warm & caring staff. My review would be incomplete without mentioning guest relations personal Poonam Mehta who takes care of every small detail to make stay beyond the word comfortable, thank-you ma'am. I always look forward to my next stay here. Wishing all at Sheraton Saket the very best, keep it up guys.

Room Tip: 7th floor, pool facing rooms have better view of the city.
  • Stayed: February 2013, traveled on business
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Thank Zaferansari
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BenitaNewDelhi, Manager at Sheraton New Delhi, responded to this reviewResponded April 4, 2013

Dear Guest,
I would like to take this opportunity to thank you for choosing to stay at the WelcomHotel Sheraton New Delhi and for your feedback. Thank you very much for your encouraging comments on the services provided by Poonam. It is encouragement like this that helps us to strive for greater heights. Do expect enhanced levels of commitment on every visit.
Yours sincerely,
Benita Sharma
Area Manager - Golden Triangle &
General Manager - WelcomHotel Sheraton New Delhi

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 8, 2013

This place needs a renovation but the service is very good and the rooms pleasant. Not the usual 5star Sheraton standard but hey, this is India!
Make sure that you need to stay in Saket because it's an hour to Gurgaon from here...

  • Stayed: March 2013
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Thank MattFletcher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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