We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Awesome experience”
Review of Eros Hotel

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Eros Hotel
Ranked #42 of 713 Hotels in New Delhi
Mumbai (Bombay), India
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Awesome experience”
Reviewed August 20, 2012

Great stay. I was there for a conference for 1 night and had a great time. The room had a nice view overlooking the lotus temple and nehru place metro station. The bed and shower the two things I look for were perfect.

The best part my flight was late at night around 10 pm and they let me do a late checkout till 5 pm. None of my request were turned down. Now that what I call hospitality.

Stayed August 2012, traveled on business
Helpful?
1 Thank mumbai_times
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eros_Nehru_Place, General Manager at Eros Hotel, responded to this review, August 25, 2012
Dear mumbai_times,

Thank you for sharing your experience at Eros Managed by Hilton. It is a pleasure knowing that your brief stay with us was enjoyable and comfortable.

We are delighted that you felt well-looked after and hope to be of service to you again in the future.

Yours sincerely,
Julian Ayers
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,033 reviews from our community

Traveler rating
    467
    372
    118
    29
    47
See reviews for
160
152
61
504
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (246)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Kolkata (Calcutta), India
Level Contributor
90 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed August 17, 2012

This is a overpriced motel.....that is all. The food is unimaginative. The salmon sandwich has bones !!!!!!, the chicken is made of granite, the portions are teensy weensy.....ok if u r dieting otherwise u can starve. The staff are most unhelpful. If u ask for something they say ""Yesss Saaaarr"" and disappear. You have to ask at lest 3 people to get anything done. try going elsewhere.

  • Stayed August 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank avid-zoomer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eros_Nehru_Place, General Manager at Eros Hotel, responded to this review, August 24, 2012
Dear avid-zoomer,

We sincerely regret that your recent visit with us was far from your expectations.

Your feedback on our food and service is much appreciated; my team continues to work hard to deliver the usual high standards of our products and services expected of the hotel. Please rest assured that we are committed to providing the best stay experience for all our guests.

Thank you for staying with us and whilst you have indicated otherwise, we hope for the opportunity of serving you again in the future.

Yours sincerely,
Julian Ayers
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bengaluru, India
Level Contributor
77 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed August 17, 2012

The lobby was good and even the lifts were beautiful. The room was great with a fantastic view of the the Lotus Temple. The free breakfast was excellent with all varieties of dishes. The service was effecient and will always be eager to come back.

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rayan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eros_Nehru_Place, General Manager at Eros Hotel, responded to this review, August 19, 2012
Dear Rayan B,

Thank you for your kind review of Eros Managed by Hilton, my team and I are very pleased that you had an enjoyable and comfortable stay.

Your feedback on our service, the room and breakfast variety is very much appreciated. We look forward to seeing you again when you next return.

Yours sincerely,
Julian Ayers
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
India
Level Contributor
46 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed August 13, 2012

The Eros Hilton has a great location at Nehru place and is a stones throw drive from Okhla Industrial Estate. Very convenient for this reason.

The rooms appear to have been given a face lift after Hilton took over and are definitely worth what you pay for, which is not much. Any higher may be a rip off!

The hotel has plenty to offer as food options with restaurants both multi and specialised cuisine. the breakfast buffet gets a prize from me for the healthy option counter. Do note that they have a significant Japanese/Korean guest count and a bulk of the offer at breakfast atleast is catering to them. The Hilton however ensures that the rest of the crowd is kept happy with a choice of freshly prepared options. Must try's at breakfast - the chocolate milkshake / smoothie. They also offer a dinner buffet but it sounds very expensive.

Staff attitude is efficient and friendly and they do try and help you with a genuine effort. That is why I also prefer going back again.

A good bet for a business traveller looking to stay in those parts of Delhi.

Room Tip: The higher floors have better views
See more room tips
  • Stayed August 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HindoostanWanderer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eros_Nehru_Place, General Manager at Eros Hotel, responded to this review, August 16, 2012
Dear HindoostanWanderer,

Thank you for making us your preferred hotel in New Delhi, it is always a pleasure having you with us.

My team is very encouraged by your feedback regarding their service. Indeed, they do work hard to deliver the best stay experience for all our guests. We are also delighted that our breakfast buffet is a highlight during your stays with us.

We look forward to being of service to you again on your next trip to New Delhi.

Yours sincerely,
Julian Ayers
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane
Level Contributor
39 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed August 9, 2012

Some things in the room needed a bit of updating but bed was comfy and the hotel in general had a grand old world style and ambience. Had the best buffet breakfast for our entire trip in India...fantastic selection, super helpful staff who suggested local dishes and had them specially prepared for us. Some lovely little shops in the gallery area... particulary the carpet shop first on the left...I still regret not buying one of the silk carpets there as it turned out to be an excellent price.... after some haggling with a very helpful pleasant young salesman. I would definitely return again.

  • Stayed April 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kate T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eros_Nehru_Place, General Manager at Eros Hotel, responded to this review, August 16, 2012
Dear Kate T,

It is a great pleasure for my team and I to know that you had a wonderful stay with us.

We truly appreciate your encouaraging feedback; my chefs are indeed very happy that our breakfast buffet highlighted your holiday in India!

Thank you for your delightful review, we look forward to welcoming you back when you next return to India.

Yours sincerely,
Julian Ayers
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St. Paul, MN
Level Contributor
44 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed August 2, 2012

After 18 hours of flying, the Eros hotel was exactly what I needed - 5 star, luxurious, plush, and quiet. The ambiance was amazing - beautiful floral bouquets, classy, well furnished, quiet, and fantastic free breakfast buffet included. I felt safe and secure in this hotel, and while I didn't explore around the area too much, I loved this hotel. The pool area was well kept, and I found it really peaceful to have breakfast outside.

The dinner buffet was a bit expensive (as compared to other prices), but overall, the food, service, and overall experience was amazing here. No free wifi, however!

  • Stayed June 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jae L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eros_Nehru_Place, General Manager at Eros Hotel, responded to this review, August 6, 2012
Dear justinedvm,

Thank you for sharing your experience at Eros Managed by Hilton, it was a pleasure having you with us.

We are very happy to know that your stay with us left you with a very positive impression. My team are especially pleased that you felt well taken care of during your stay.

Thank you once again for your feedback and we hope welcome you back soon.

Yours sincerely,
Julian Ayers
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed August 1, 2012

On a business visit to Delhi, opted for The Eros just because of the easy access of the IT market.
The rooms and furniture is pretty old and needs upgrade. Services were pretty ordinary and nothing that can be boasted of.
Check in and check was handled efficiently, but a more friendlier approach is needed.
Little over priced for the services and facilities offered to a business traveler.
A major drawback, rooms on higher floor lose mobile connectivity and thats disastrous. For every call you need to make or receive, you need to come right to the lobby and keep hunting for clear signal.

Room Tip: Avoid high floors as it loses mobile network.
See more room tips
  • Stayed July 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vishalpr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eros_Nehru_Place, General Manager at Eros Hotel, responded to this review, August 3, 2012
Dear Vishalpr,

Thank you for posting your review of Eros Managed by Hilton, we truly appreciate your feedback and insights.

Whilst we are glad that you found your check-in and check-out efficient, we sincerely apologise for the service shortfalls you experienced. Please rest assured that my team are looking into the issues you have raised and continues to work hard to uphold the high standards of service and product quality for all our guests.

With regards to your comments regarding mobile connectivity, there were indeed network problems during your stay, which has since been rectified.

Thank you for staying with us and we hope for an opportunity to be of service to you again in the future.

Yours sincerely,
Julian Ayers
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these New Delhi hotels
1.5 mi away
The Suryaa New Delhi
The Suryaa New Delhi
#26 of 713 in New Delhi
4.0 of 5 bubbles 1,549 reviews
2.6 mi away
Sheraton New Delhi
Sheraton New Delhi
#23 of 713 in New Delhi
4.5 of 5 bubbles 1,444 reviews
5.8 mi away
The Lalit New Delhi
The Lalit New Delhi
#44 of 713 in New Delhi
4.0 of 5 bubbles 3,527 reviews
Show Prices
Show Prices
Show Prices
5.3 mi away
Shangri-La's Eros Hotel
Shangri-La's Eros Hotel
#19 of 713 in New Delhi
4.5 of 5 bubbles 2,637 reviews
6.2 mi away
The Metropolitan Hotel & Spa New Delhi
4.1 mi away
Hyatt Regency Delhi
Hyatt Regency Delhi
#37 of 713 in New Delhi
4.0 of 5 bubbles 2,181 reviews
Show Prices
Show Prices
Show Prices

Been to Eros Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Eros Hotel

Property: Eros Hotel
Address: American Plaza, New Delhi 110019, India
Location: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#26 Spa Hotel in New Delhi
#29 Luxury Hotel in New Delhi
#40 Business Hotel in New Delhi
#43 Family Hotel in New Delhi
Price Range (Based on Average Rates): $
Hotel Class:5 star — Eros Hotel 5*
Number of rooms: 218
Official Description (provided by the hotel):
Eros Hotel New Delhi Nehru Place is perfectly placed for both the business and leisure traveler, with a prime location at the center of the city's business and commercial districts. With over 100 international business houses located in the immediate vicinity, we offer our corporate guests the convenience of having most of your business needs at our doorstep. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Orbitz, Agoda, Hotwire, Cancelon, getaroom.com, Cheap Tickets, Priceline, TripOnline SA, HotelQuickly and HRS so you can book your Eros Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Intercontinental New Delhi
Hotel Intercontinental
Intercontinental Hotel New Delhi
New Delhi Intercontinental
Nehru Place Intercontinental
InterContinental Nehru Place

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing