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“Excellent Hospitality & Service”

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Regenta Hotel & Convention Centre
Ranked #389 of 715 Hotels in New Delhi
Bangalore
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Excellent Hospitality & Service”
Reviewed May 17, 2012

Stayed with my wife at Regenta Hotel & Convention Centre, New Delhi for three days and the experience was amazing.

The staff is extremely polite and anticipates the needs before one can actually ask for it.

Moreover, everyone is ready to go that extra mile which is the expectation of those who have traveled across the country and the world.

The hotel has a beautiful water body and a swimming pool which we thoroughly enjoyed and wish to come back to this wonderful hotel of Royal Orchid.

Room Tip: The rooms facing the pool gives a beautiful view
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  • Stayed May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank A_NBangalore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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48 reviews from our community

Traveler rating
    14
    20
    7
    5
    2
See reviews for
7
11
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19
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Gurugram (Gurgaon), India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 6, 2012

I had my wedding organised here and I must say I was very happy with the assurances given.To start with the Menu was not which was asked for so please recheck before the function. Unfortunately it rained and what a chaos... the hotel staff was of little help as they did not have much staff to help in shifting the food inside. Also, later the service of food, tea coffee served to the family was really sad. Only one person from the hotel was present rest all of them were one day hired servers who really didnt know what we were asking for. All the live counter item like chaat , pastas etc which were assured to be served inside never happened...money down the drain.I wish they would have been a little more personal in their service. No security guards at night.

Room Tip: Room which over look the swimming pool are nice.
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  • Stayed April 2012, traveled with family
    • Value
    • Location
    • Service
Helpful?
1 Thank Thaman_S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, India
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 5, 2012 via mobile

I am right now attending a destination wedding at Regenta. Completely disappointed with the level of service & professionalism from the staff. We are completely left to ourselves with no service or attention. Took them more than an hour to get us tea on more than two accounts. The food served was also cold, fried and average. Didn't expect such service given the awesome location they sit on.

  • Stayed May 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jassi_Mustang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Level Contributor
59 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed May 4, 2012

I had an overnight stay in Delhi with an early morning flight, so I wanted something close to the airport. My search came up really expensive places like the Radisson Blu and some budget hotels. This seemed like a nice in-between sort of a place.

First make sure you print the directions and get a detailed address. The address on the reservation form didn't help the guy at the prepaid taxi counter at the airport or the taxi driver. They both had to call the hotel for directions. The room I was given was extremely large. The bathroom was all marble and besides the usual soap and shampoo they offered a shaving kit, a toothbrush, and even a loofah, a nice touch. However I soon found out there was a leak in the bathroom sink, but I was too tired to call the front desk to do anything about it. When I got in bed, all four pillows were rock hard. Again I was too tired to do anything about it. The mini bar was a bit sparse. It only had a can of soda, Swcheeps and a small juice box. For food, there was a small can of Pringles, nuts a small Kit Kat bar. The restaurant in the hotel only had Indian food. The night I was there there were two private functions going on and the lobby was filled with noisy people with screaming babies. Breakfast was included but I had to skip it as my flight was at 6:30 AM. The taxi from the airport to the hotel charged me Rs. 225 but the hotel charged me Rs. 500 from the hotel to the airport. And the car was beat up Tata Indigo. The taxi was a much nicer vehicle. Overall I like to think that my negatives were mostly it being an off night and I would consider staying here if I needed a place close to the airport.

  • Stayed April 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank brianonthego
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, India
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed May 3, 2012

The hotel is located close to the airport about 7 kilometers away. The rooms are tidy and neat but on the other hand the staff is arrogant and needs to be taught the meaning of Hospitality specially during the late hours where they tend to get casual in approach.

  • Stayed April 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank KaranjitSingh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pune
Level Contributor
72 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed May 3, 2012 via mobile

My stay here was for 3 nights
I went for a Business conference on the 8th of April 2012
Points:
Decent rooms although not 5 star (no bathtub)
Small tv's for a 5 star 32" remote was not working and not enough channels ( they were blocked)
Comfortable beds( night lamp was not working)
The draft of the AC was right on me and I could do nothing to change it ( very irritating).
Good for conferences( spacious lawns conference areas small discussion rooms)
Pool was out of order
Very good food
Overall service was OK not exceptional which is the norm nowadays.
Location has nothing around it (Gurgaon is 15 mins away and Delhi is 30 mins off)

Stayed April 2012
Helpful?
Thank travelwitsam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level Contributor
147 reviews
101 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed April 18, 2012

This place is perfect for a family gateway, though I was on a business trip, its spacious rooms, good food and huge hotel space makes its a pleasure hotel. The food was good, though one should not try the continental dishes, unless you are very sure. The pool is huge, big garden space and well maintained landscape adds to the beauty of this hotel. Though the price is not that heavy, but if its a family outing, one should plan in advance to get a good deal

Room Tip: take a pool view room
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  • Stayed April 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AnoopPoonja
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Regenta Hotel & Convention Centre

Property: Regenta Hotel & Convention Centre
Address: National Highway 8 | Rajokori, New Delhi 110017, India
Location: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Free Breakfast Free Parking Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #389 of 715 Hotels in New Delhi
Price Range (Based on Average Rates): $
Hotel Class:4 star — Regenta Hotel & Convention Centre 4*
Number of rooms: 52
Official Description (provided by the hotel):
Regenta Hotel and Convention Centre is the first luxury brand of Royal Orchid Hotels. We are 21 hotels in and India. The best Resort & Convention Centre around, the hotel is strategically located 10 minutes away from International & domestic airport in Delhi. ... more   less 
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