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“Ok rooms, bad room service”

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Caspia Hotel New Delhi
Ranked #77 of 713 Hotels in New Delhi
Certificate of Excellence
Reviewed January 19, 2014

The hotel is ok to stay if you are looking for just a safe and clean place to spend night if you are passing through Delhi. Staff is rude and most of the time clueless. Room service also not that great.

  • Stayed: November 2013, traveled with friends
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Thank Aksji
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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342 - 348 of 396 reviews

Reviewed January 16, 2014

This hotel is quite Okay, nothing fancy.
Rooms are really tiny.
The food quantity is very less and the quality is not upto the mark, although the prices are sky rocketing.
Staff is average, rooms are average, food is average. All in all an average hotel.
This can be a great hotel, I only wish they did something about it.
I guess you can stay here for a night or two. Anything more than that I suggest you look for better options.

  • Stayed: July 2013, traveled on business
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Thank vgs14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 15, 2014

Excellent one, in few words. One can enjoy the busy Delhi right couching in his / her divan in an air-conditioned room. Foods are of international quality, staff members are meek and cooperative. Thanks.



  • Stayed: January 2014, traveled on business
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Thank Somak S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 9, 2014

Hotel's power in the room and hot water faucet broke down. No soap/shampoo in the bath tub when we arrived. One female staff seems to be dishonest and another female staff is inefficient. The first female staff told us that the fee for car-for-rent (Innova) was 4500 rupee. But when we checked-out, the statement of account shows that the fee was only 3,500 rupee. It seems that the staff added 1000 rupee. When we checked-out, the second female rupee was collecting the fee for 2-day stay which was already paid by our Korean colleagues. After some argument and after the staff verified from the records, she found out that indeed the fee for the 2-day stay was already paid. Then, this same female staff was collecting 3,500 rupee for the car-for-rent which we paid the day before. In fact, we paid 4,500 rupee to the first female staff. Fortunately, we asked for a receipt from the first female staff and showed it to the second female staff. These two staff are so inefficient.











  • Stayed: January 2014, traveled on business
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Thank Alfonso V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 29, 2013

This is the only hotel in Delhi that has windows in every room. Looks more european than indian and has free internet that is working most of the time. So if youbtravel in India and need a break that's your choice. The drawback is that it is in the middle of nowhere though. Still in some circumstances it can be an advantage. Food ok, local.

  • Stayed: October 2013, traveled on business
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Thank Joanna B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 19, 2013

We stayed at hotel for 4 nights in wedding. Fabulous staff and service. Loved food in the restaurant and banquets. Extremely thankful to all generous staff. The hotel is well maintained. The sleep comfort is ultimate, never experienced this comfort in any other hotel.

  • Stayed: December 2013, traveled with family
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Thank Naveen_Banura
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 8, 2013

I had really like the services and food of this hotel. everyone like to extend their help and they all look very happy. I thoroughly enjoyed my stay. accesibility to the hotel through ring road is much easier than getting into shalimar bagh.

  • Stayed: November 2013, traveled with friends
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Thank raman_sigh1890
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Caspia Hotel New Delhi

Address: District Center Orr | Near Haiderpur Red Light, New Delhi 110002, India (Formerly Premier Inn New Delhi Shalimar Bagh Hotel)
Location: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
Ranked #77 of 713 Hotels in New Delhi
Price Range: $43 - $70 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Caspia Hotel New Delhi 3*
Number of rooms: 143
Official Description (provided by the hotel):
Shalimar Bagh hotel in New Delhi is perfect for those travelling on either business or leisure. This hotel located near key shopping areas like Pitampura and the shopping mall complex in Rajouri Garden. ... more   less 
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