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“Good Hospitality by Hotel”
Review of WelcomHotel Dwarka

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WelcomHotel Dwarka
Ranked #45 of 716 Hotels in New Delhi
Certificate of Excellence
New Delhi, India
1 review
“Good Hospitality by Hotel”
Reviewed February 1, 2014

I would like to recall the memories of stay of my company guest Mr Aleksey on 23 Jan 14.The kind of experience my guest narrated to me was awesome. He ,being a Russian gave me a very good feedback about the hotel staff.Here, It is imperative to mention that Mr Vincent, The Manager of the hotel has been very proactive in his approach to bring the best satisfaction to my guest in hotel by being available all the time for service with smile.This speaks about the good training provided to the hotel staff. Good Job... Mr Vincent. Hope hotel would continue providing the best quality of services in future.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank vardia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_WelcomHotelDwarka, General Manager at WelcomHotel Dwarka, responded to this review, February 9, 2014
'Greetings from WelcomHotel Dwarka'

We thank you for your positive feedback of the services of our hotel. We are glad that our accommodation, amenities and quality of service were upto your liking and made your stay memorable.

Your appreciation has been conveyed to Vincent and I am sure that your recommendation will go a long way in encouraging them.

Thank you for staying with us and we hope to have another chance to make your stay as best as it can be.

Regards

Sanjay Sharma
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,764 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (236)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Jamaica
Level Contributor
94 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed January 31, 2014

Initially, we wanted to stay either very near to IGI or towards Gurgaon so that we can have some free time spent on shopping in a mall in Gurgaon. However, looking at various option we gave this hotel a try as I am a big fan of ITC hotels in India. This turned out to be a nice, comfortable and value for the buck option for the transit stay. We had to catch early morning international flight and hotel arranged perfectly. Not to mention the complementary fruits and the whole experience of staff interaction, receptions warm response was hear touching. There is a nice shopping mall inside the hotel property with a separate entrance that turned out to be a plus for the last minute indian stuff shopping. Highly recommended while near IGI airport or otherwise in delhi. Only negative is the paid internet

Room Tip: There is no specific view for this business hotel but certainly the rooms on west side have a metro...
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  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pariluna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_WelcomHotelDwarka, General Manager at WelcomHotel Dwarka, responded to this review, February 9, 2014
'Greetings from WelcomHotel Dwarka'

We thank you for the most generous feedback of the services of our hotel in Trip Advisor.
We are glad we met your expectations and our accommodation, amenities and quality of service had made your stay memorable.

Your patronage is precious to us and we look forward to the pleasure of welcoming you back at 'WelcomHotel Dwarka'

Regards

Sanjay Sharma
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Antonio, Texas
Level Contributor
376 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
Reviewed January 28, 2014

We stayed there only a few hours before our departing flight from Delhi. I most appreciated that this hotel was very close to the airport. The hotel was attractive, clean, and had a delicious dinner buffet. The desserts were fabulous. The hotel is apparently attached to a shopping mall which you look out over while in the elevator.
My room was clean and very comfortable. It was smaller than some of the others I stayed in while in India, but it was still fine.
I'd stay here again.

  • Stayed January 2014, traveled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank J E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_WelcomHotelDwarka, General Manager at WelcomHotel Dwarka, responded to this review, February 9, 2014
'Greetings from WelcomHotel Dwarka'

We thank you for the most generous feedback of the services of our hotel in Trip Advisor.
We are glad we met your expectations and our accommodation, amenities and quality of service had made your stay memorable.

Your patronage is precious to us and we look forward to the pleasure of welcoming you back at 'WelcomHotel Dwarka'

Regards

Sanjay Sharma
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kortrijk, Belgium
Level Contributor
36 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed January 26, 2014

this is a correct hotel, clean. We checked in beginning of the week for one night and then came back at the end of the week. We had to give again all our passport, which they needed to copy again, although they knew we were coming back. this made us loose a lot of time and some of my compagnions were very frustated.
hotel is apparently very popular with groups from china/japan(?), so make sure you arrive before the group or long enough afterwards, otherwise you will queu very long.
but the hotel itself is nice.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kachtem8870
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_WelcomHotelDwarka, General Manager at WelcomHotel Dwarka, responded to this review, February 20, 2014
'Greetings from WelcomHotel Dwarka'

We thank you for the most generous feedback of the services of our hotel in Trip Advisor.
We are glad we met your expectations and our accommodation, amenities and quality of service had made your stay memorable.

Your patronage is precious to us and we look forward to the pleasure of welcoming you back at 'WelcomHotel Dwarka'

Regards

Sanjay Sharma
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Livermore, Colorado
1 review
Reviewed January 26, 2014

The WelcomHotel Dwarka in New Delhi is a great place to stay - for business or pleasure. In addition to the beauty of the facility, the staff of the hotel are gracious and accommodating. They go the extra mile to make sure their guests have everything they need to be comfortable and safe. I enjoyed their buffet for several breakfasts and dinners. The food selections were consistently great. I will not hesitate to choose the WelcomHotel Dwarka for my next trip to India.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MLenderink
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_WelcomHotelDwarka, General Manager at WelcomHotel Dwarka, responded to this review, February 9, 2014
'Greetings from WelcomHotel Dwarka'

We thank you for the most generous feedback of the services of our hotel in Trip Advisor.
We are glad we met your expectations and our accommodation, amenities and quality of service had made your stay memorable.

Your patronage is precious to us and we look forward to the pleasure of welcoming you back at 'WelcomHotel Dwarka'

Regards

Sanjay Sharma
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ahmedabad, India
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed January 20, 2014

This hotel in dwarka , new delhi , where i had a chance to stay last weak, was very hospital , neat and well maintained rooms... the check-in was smooth, staff was friendly and informative....check out was even more smoother as all the bills and extras were ready and they were upto my expectations...and this inspite of many chinese and japanese groups... i had ordered food at 2 am and it was on time, fresh and made to my tasted ( a little spicy as per my taste)... its location is also good...

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GURURANDHAWA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_WelcomHotelDwarka, General Manager at WelcomHotel Dwarka, responded to this review, February 9, 2014
'Greetings from WelcomHotel Dwarka'

We thank you for the most generous feedback of the services of our hotel in Trip Advisor.
We are glad we met your expectations and our accommodation, amenities and quality of service had made your stay memorable.

Your patronage is precious to us and we look forward to the pleasure of welcoming you back at 'WelcomHotel Dwarka'

Regards

Sanjay Sharma
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level Contributor
42 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed January 19, 2014

Excellent luxury stay ! Even elevator needs to swipe card which offers excellent security for guest & is a standard provision at all ITC hotels.

Rooms are sufficiently big, well lit & offers good comfort. Food is very, very tasty. I really enjoyed buffet dinner which was reasonably priced.

Experience very good hospitality & efficient service by polite staff.

Negative observation from me is that considering such a luxury hotel Bathroom is small & do not have bath-tub as standard amenity.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TIRODKAR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_WelcomHotelDwarka, General Manager at WelcomHotel Dwarka, responded to this review, February 9, 2014
'Greetings from WelcomHotel Dwarka'

We thank you for the most generous feedback of the services of our hotel in Trip Advisor.
We are glad we met your expectations and our accommodation, amenities and quality of service had made your stay memorable.

Your patronage is precious to us and we look forward to the pleasure of welcoming you back at 'WelcomHotel Dwarka'

Regards

Sanjay Sharma
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about WelcomHotel Dwarka

Property: WelcomHotel Dwarka
Address: 3 Plot No, New Delhi 110075, India (Formerly The Emporio Hotel)
Location: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#32 Luxury Hotel in New Delhi
#39 Romantic Hotel in New Delhi
#40 Family Hotel in New Delhi
#42 Business Hotel in New Delhi
Price Range (Based on Average Rates): $
Hotel Class:5 star — WelcomHotel Dwarka 5*
Number of rooms: 394
Official Description (provided by the hotel):
Location: 20 minute drive from Indira Gandhi International Airport - Distance to Airport 13.00 Km. Easy access to the Delhi Metro System and the NH 8 Highway. Conveniently connected to the airport, the Hotel is in New Delhi (Dwarka), close to Dada Dev Mandir. Distance from City Center 22.00 Km. Conveniently located in Asia's largest sub-city Dwarka, WelcomHotel Dwarka New Delhi invites you to discover one of the world's most vibrant cities filled with a distinct culture, ancient traditions and a fascinating history. The hotel is an inclusive blend of contemporary design and International services standards, offering a unique experience to the discerning traveler. The Hotel offers a range of accommodation across its 393 elegant, well equipped rooms and suites. The cuisine offering, rich with ITC Hotels' brands, comprises of K&K - a speciality Indian restaurant and Pavilion 75, the all day dining restaurant. Soon to be launched are Ghungroo, a contemporary night club that provides an ideal ambience to unwind and Shanghai Club - a signature restaurant serving authentic Chinese cuisine. State-of-the-art conference facilities of close to 1600 meter square including two spacious banquet venues and two meeting rooms, provide ample room to deliberate or celebrate any occasion. The recreation, beauty and fitness facilities comprise of a Swimming Pool, Gymnasium, Beauty Salon and a Club lounge to relax and rejuvenate. The hotel is a perfect expression of the locale and evokes both the warmth and the cosmopolitan panorama of the Capital City. ... more   less 
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Also Known As:
Lebua New Delhi Hotel New Delhi

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