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“Amazing service”
Review of WelcomHotel Dwarka

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WelcomHotel Dwarka
Ranked #45 of 713 Hotels in New Delhi
Gurgaon, India
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Amazing service”
Reviewed January 7, 2014

I am very use to stay in itc maurya , first tym I come to stay in itc welcome hotl and I got a persnl butler VINEET he is amazing in his service , and as it was a new year so hotl was sold out and we all went for dinner at around 1 am and when we entre in restraunt it was full bsy and no food in food dish but only because of VINEET me and my whole family got dinner which is espicially arrange by VINEET for them I would espicially thank to him lfor his exceeding service , may he has a grt year ahead and we will come back to this hotel because of him .

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank hanumanttalwar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_WelcomHotelDwarka, General Manager at WelcomHotel Dwarka, responded to this review, January 10, 2014
'Greetings from WelcomHotel Dwarka'

We thank you for the most generous feedback of the services of our hotel in Trip Advisor.
We are glad that you chose WelcomHotel Dwarka to start your New Year and we were able to meet your expectations and our accommodation, amenities and quality of service had made your stay memorable.

Your patronage is precious to us and we look forward to the pleasure of welcoming you back at 'WelcomHotel Dwarka'

Regards

Sanjay Sharma
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (227)
Date | Rating
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English first
New Delhi, India
Level Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed January 5, 2014

The Lobby is dazzling, rooms are spacious, staff are highly courteous and hotel with high inventory. Their Kababs and Kuries (K & K) restaurant has a great ambiance. The section is dimly lit with thousands of candles and series of hangings. The food is heavenly. Specially the Biriyanis and the Dal, almost like Bukhara's. Vow - a great experience. I am sure the rooms and the services will not disappoint you.

Room Tip: Take higher floors which will give you good views and will keep you away from Pinnacle mall's n...
See more room tips
  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank VM757
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_WelcomHotelDwarka, General Manager at WelcomHotel Dwarka, responded to this review, January 12, 2014
'Greetings from WelcomHotel Dwarka'

We thank you for your positive feedback of the services of our hotel. We are glad that you cherished the culinary experience at K & K and we were able to make your experience a memorable one.
Your patronage is precious to us and we look forward to the pleasure of welcoming you back at 'WelcomHotel Dwarka'.

Regards

Sanjay Sharma
General Manage
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed January 1, 2014

Great a services and ambience. I stayed there for 1 night od New Year.
But I feel the property needa a lot of maintenance. Besides the house keeping needs to be geared up.
I must appreciate Ms. POONAM Rawat and Mr.Roshan from the front office who went out of the way to help the guests on such a busy day. Also appreciation for Mr. VINEET OF F&B services who was there anytime one wanted help. Commendable organisational skills Vineet.
Wishing you all the best.

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nitin K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_WelcomHotelDwarka, General Manager at WelcomHotel Dwarka, responded to this review, January 12, 2014
'Greetings from WelcomHotel Dwarka'

We thank you for your positive feedback of the services of our hotel. We are glad that our accommodation, amenities and quality of service were upto your liking and made your stay memorable.

Your appreciation has been conveyed to Poonam, Roshan and Vineet and I am sure that your recommendation will go a long way in encouraging them.

Thank you for staying with us and we hope to have another chance to make your stay as best as it can be.

Regards

Sanjay Sharma
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
1 review
Reviewed December 29, 2013

I checked in for a 3 day stay, the service and food is great. The rooms are clean and the amenities available in the hotel is excellent. It was a very comfortable stay however at the time of our checked our iphone was stolen the scumbag even took the headsets (I found out later that iphones in india are worth a fortune), from the room we gave our bags to the bell man and was kept by the staff in the lobby while we were waiting for our ride, they were kind enough to help us load our luggage into our car at this point there were over 4 people around our car handling our bags, I should have been more careful at this point. As soon as we started unpacking we realized our phone went missing, after calling the hotel a number of times and speaking to a manager Vikas nothing came of it!

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank das101985
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_WelcomHotelDwarka, General Manager at WelcomHotel Dwarka, responded to this review, February 20, 2014
'Greetings from WelcomHotel Dwarka'

We thank you for the most generous feedback of the services of our hotel in Trip Advisor.

Request you to send us details of your stay which would help us for our investigation, and to enable us to get in touch with you for the same.

Your patronage is precious to us and we look forward to the pleasure of welcoming you back at 'WelcomHotel Dwarka'

Regards

Sanjay Sharma
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Delhi, India
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed December 29, 2013

Value for money is one phrase which comes in my mind....
The location, the ambiance, the room and the service....all is very good.
The staff is very cooperative and helpful. I stayed 9 nights and felt completely at home.

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NeerajMehrotra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_WelcomHotelDwarka, General Manager at WelcomHotel Dwarka, responded to this review, January 12, 2014
'Greetings from WelcomHotel Dwarka'

We thank you for your positive feedback of the services of our hotel.We are glad that our accommodation, amenities and quality of service were upto your liking and made your stay memorable.

Your patronage is precious to us and we look forward to the pleasure of welcoming you back at 'WelcomHotel Dwarka'.

Regards

Sanjay Sharma
General Manage
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
1 review
Reviewed December 27, 2013

At the end of our three week stay in India and Nepal, I arrived at the WelcomHotel Dwarka with "Delhi Belly" at 6:00 p.m. and I was to leave the hotel at 3:30 a.m. the next morning to catch our plane home. Our contact in India had phoned ahead to the hotel and when I entered the hotel, I was greeted by Poonam who immediately began to help me. She looked after getting a doctor to the hotel and she stayed with me while the doctor determined what was wrong and what medications were needed. When the medication arrived at the hotel, Poonam came to my room and made sure that I understood the course of meds that I was to take. She brought a beautiful get-well bouquet to my room when she came to check on me. Everyone at the front desk was so helpful and special mention to Mayank. It was a relief to be so well cared for and I was able to get on the plane for the long flights back to Canada feeling much better. I was very thankful that my last night in India was at this wonderful hotel.

  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Donna5414
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_WelcomHotelDwarka, General Manager at WelcomHotel Dwarka, responded to this review, January 12, 2014
'Greetings from WelcomHotel Dwarka'

We thank you for your positive feedback of the services of our hotel. We are glad that our accommodation, amenities and quality of service were upto your liking and made your stay memorable.

Your appreciation has been conveyed to Poonam and Mayank and I am sure that your recommendation will go a long way in encouraging them.

Thank you for staying with us and we hope to have another chance to make your stay as best as it can be.

Regards

Sanjay Sharma
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Level Contributor
2 reviews
Reviewed December 24, 2013

Had a Great stay over the week end...extremely Helpful and Pleasant Reception Staff.. Special Thanks to Mr. Vincent for ensuring we had a comfortable stay at the hotel... Sure to come back ASAP thanks to all the warm service at the hotel....

Food was also amazing,,, nice buffet spread for Dinner and Breakfast....Overall A great Value for Money....

Room Tip: Higher floors have a great view and less of noise..
See more room tips
  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank g7rav7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_WelcomHotelDwarka, General Manager at WelcomHotel Dwarka, responded to this review, December 26, 2013
'Greetings from WelcomHotel Dwarka'

We thank you for your positive feedback of the services of our hotel.We are glad that our accommodation, amenities and quality of service were upto your liking and made your stay memorable.

Your patronage is precious to us and we look forward to the pleasure of welcoming you back at 'WelcomHotel Dwarka'.

Regards

Sanjay Sharma
General Manage
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about WelcomHotel Dwarka

Property: WelcomHotel Dwarka
Address: 3 Plot No, New Delhi 110075, India (Formerly The Emporio Hotel)
Location: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#32 Luxury Hotel in New Delhi
#39 Romantic Hotel in New Delhi
#40 Family Hotel in New Delhi
#42 Business Hotel in New Delhi
Price Range (Based on Average Rates): $
Hotel Class:5 star — WelcomHotel Dwarka 5*
Number of rooms: 394
Official Description (provided by the hotel):
Location: 20 minute drive from Indira Gandhi International Airport - Distance to Airport 13.00 Km. Easy access to the Delhi Metro System and the NH 8 Highway. Conveniently connected to the airport, the Hotel is in New Delhi (Dwarka), close to Dada Dev Mandir. Distance from City Center 22.00 Km. Conveniently located in Asia's largest sub-city Dwarka, WelcomHotel Dwarka New Delhi invites you to discover one of the world's most vibrant cities filled with a distinct culture, ancient traditions and a fascinating history. The hotel is an inclusive blend of contemporary design and International services standards, offering a unique experience to the discerning traveler. The Hotel offers a range of accommodation across its 393 elegant, well equipped rooms and suites. The cuisine offering, rich with ITC Hotels' brands, comprises of K&K - a speciality Indian restaurant and Pavilion 75, the all day dining restaurant. Soon to be launched are Ghungroo, a contemporary night club that provides an ideal ambience to unwind and Shanghai Club - a signature restaurant serving authentic Chinese cuisine. State-of-the-art conference facilities of close to 1600 meter square including two spacious banquet venues and two meeting rooms, provide ample room to deliberate or celebrate any occasion. The recreation, beauty and fitness facilities comprise of a Swimming Pool, Gymnasium, Beauty Salon and a Club lounge to relax and rejuvenate. The hotel is a perfect expression of the locale and evokes both the warmth and the cosmopolitan panorama of the Capital City. ... more   less 
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Also Known As:
Lebua New Delhi Hotel New Delhi

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