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“Decent hotel but with many problems”
Review of S K Premium Park

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S K Premium Park
Ranked #505 of 716 Hotels in New Delhi
Jaisalmer, India
Level Contributor
71 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Decent hotel but with many problems”
Reviewed January 30, 2013

The first problem we had was finding the location of this hotel. The area where the hotel is located is not well-known by rickshaw drivers and the hotel is not near to other businesses. Our room was good but we have many problems in this hotel. First, the internet was not working in our room so we went to the business center but there everything was broken as well including the power outlets. The printer was not even installed so we had to fix this problem ourselves while waiting for staff to assist us. The printer could not be fixed, so we had to have our print-outs sent to the room from reception, but we had to wait for more than one hour for them to arrive. Finally we got our papers and than went to go swimming but the pool was very dirty with bird dropping. Really disgusting! Air conditioning was even broken in restaurant where we went for dinner! The only one thing that was good during my stay was the hotel's breakfast...my healthy parantha was delicious.
Overall, this hotel is very disorganised and they have lots of work to fix their many problems.

  • Stayed August 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Pankaj_Purohit683
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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130 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
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  • French first
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  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Mumbai (Bombay), India
Level Contributor
211 reviews
98 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
Reviewed January 18, 2013

Athough the hotel is conveniently located but the overall maintenanace of the hotel is bad.You have to remind staffs to place evrything in the room.They do not deliver what they commit.Staffs are not well trained.Food too is average except some of the North Indian dishes.

Room Tip: Take room on higher floor on fron side
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  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
5 Thank DilipKeshary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these New Delhi hotels

dubai
Level Contributor
35 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed January 18, 2013

The hotel is located on the main road. The breakfast was pathetic. The AC went off in the night and no one bothered to service it even after 5 calls in the night. I felt cheated as i stayed at the hotel only for few hours and checked in just to sleep after my return from haridwar.

Not Recommended

Room Tip: Last Option Hotel
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  • Stayed November 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank suchy12345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed December 22, 2012

Stayed there for night. Nice Hotel. Excellent service. Manager even made arrangements to serve our lunch by the pool on the 8th floor. Can be a little noisy because of weddings/fireworks. Away from main attractions. Not too far from the airport. Internet was slow but not a big deal to me!

Room Tip: Try to get a room on a higher floor to minimize noise!
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  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank WhattheH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hospet, India
Level Contributor
110 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 133 helpful votes
Reviewed December 5, 2012

Despite so many negative feedbacks about this property on Trip advisor, I still took a chance considering it to be a "Carlson" Property. The facilities are certainly upto the mark. Also I presumed a lack of training to various staff towards customer dealings.

To start with, Front desk did not have the tariff card and said that it was under printing. In the room, other than National channels, no other channels work working on TV. The mechanic came but could not find the fault and since it was getting late in the night, we requested him to come again in the morning to set it right but then no body turned up in the morning. The wash basin in bathroom was leaking because of which there was water logging all around. There was no pressure in shower and hence did not enjoy my bath either. Till 9.30 am in the morning, the newspaper in the room was not delivered. It was finally delivered after making arequest at the front desk. Also housekeeping calls were hardly being answered. The service in the restaurant was also quite sloppy.

  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank mka003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Level Contributor
144 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
Reviewed November 12, 2012

We stayed here for three days. The room was spacious , fairly clean . The bed was very good with firm pillows. Bathroom had good toiletries. Water pressure was however average or below average. I suspect it got worse as you got higher.
What I really dislike about the place was the lack of soundproofing. Each room door slammed shut with a huge thud and you can hear that the whole night. There was a wedding on one of the nights that we stayed there and we could hear the doors slamming late into the night and in the early morning when the guests left. I think the management should look into reducing the noise of the rooms shutting. There was also a park of sorts opposite the hotel. The wedding started at 5 am in the morning with fireworks and music and that woke us up. Not a good night sleep that night. Otherwise the two other nights , we had decent sleep.
The hotel is a little far from the major attractions and it takes more than an hour with the traffic jam in Delhi. Would stay nearer the attractions.
Wifi is free , slow but workable. Could improve on the speed.
The staff , we like some of them. They went out to be friendly and helpful. Made the stay enjoyable.

Room Tip: Choose a higher floor especially when there is a wedding.
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  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank jolinpl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wilmslow, United Kingdom
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed November 6, 2012

Not entirely sure how this Hotel is in the Radisson Group of Hotels.

It's the sort of Hotel you wouldn't criticise if it were locally owned as you would not have high expectations. As it is, i think they need to install new management to run it much better or else get rid of it as it's bringing the reputation of the hotel group down.

It's at best a 3 star property with 1 star Service.

The whole experience was dreadful from check-in to check-out. They made me wait saw other customer who had pushed in the queue, told me to wait and then couldn't find my reservation.

Was not told about any of the facilities on offer, where dining was or anything else for that matter.

the hotel is modern and new there is nothing else good i'm afraid about the hotel. The location is in the middle of nowhere and you are better paying extra and staying somewhere, anywhere but here.

Don't ask for anything as you will not get it. If you complain they do not put anything right. I had to take issue with Customer Services at Carlsson Group when i got back. Wifi is non-existent.

To add insult to injury it wasn't exactly cheap either.

Not much more to add apart from steer well clear, unless you get a free stay or have a wedding in the immediate vicinity.

Room Tip: Highest Floor if staying.
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  • Stayed December 2011, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Kul_UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about S K Premium Park

Property: S K Premium Park
Address: Sub District Centre Gali No 1 | Hari Nagar, New Delhi 110064, India (Formerly Park Plaza New Delhi Hari Nagar)
Location: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #505 of 716 Hotels in New Delhi
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — S K Premium Park 3.5*
Number of rooms: 57
Official Description (provided by the hotel):
S.K.Premium Park Hotel located in West Delhi Hari Nagar, New Delhi. We have restaurant banquet, board rooms, conference halls, swimming pool, bar, gym and 57 rooms with latest amenities. 24 hr room service, valet parking. ... more   less 
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