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“The Ideal Hotel”
Review of Hotel Intercity

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Hotel Intercity
Ranked #176 of 715 Hotels in New Delhi
Vacoas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“The Ideal Hotel”
Reviewed March 28, 2013

We stayed at hotel intercity during our business trip to Delhi. The staff members were highly courteous,helpful and friendly and ultimately inspire trust and confidence while taking care of the needs of customers! The services offered were efficient and cost effective.The rooms are of high standard; the beds are extremely comfortable and the sheets and towels clean and soft. Hotel intercity has a special spirit of kindness and they really take care of their customers.
We were glad we stayed there and has a memorable stay...

  • Stayed May 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dharmesh G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DEL786, General Manager at Hotel Intercity, responded to this review, March 29, 2013
Dear Mr. Dharmesh ,

Greetings of the Day !!!

Thank you for posting your review of Hotel Intercity New Delhi, it is a pleasure knowing that your stay from last year remains fresh in your memory.

We appreciate your feedback on our , room and service provided by my team . It is good to know that you felt well-looked after during your stay. We hope to welcome you back, should your travels bring you back to New Delhi.


Warm Regards

Sandeep Bhat

( General Manager )
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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295 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (137)
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English first
Level 4 Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed March 24, 2013

Given that hotel prices in Delhi are higher than in other places the rates at the Intercity are nevertheless not worth the money. The rooms were nice, but the staff was rather unfriendly.

WIFI did not work despite several complaints at the reception until I discovered that I have to unplug the router outside in the hallway myself. After that WIFI worked for a while until it died again.

The location is good (five minutes walk from Karol Bagh Metro Station) but there are so many other hotels in the vicinity that I cannot believe that there are none that are better value.

  • Stayed March 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank hh15302
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DEL786, General Manager at Hotel Intercity, responded to this review, March 25, 2013
Dear Sir ,

Greetings of the Day !!!

Thank you for staying at Hotel Intercity New Delhi , it was a pleasure having you with us.

Whilst I am pleased that you were happy with the location of our hotel and our rooms , I am sorry that our wifi service did not perform well during your stay. Please rest assured that my team have since taken steps to rectify this issue and ensure the optimum quality of the connection.

I have discussed your feedback in depth with the team and we recognize that we could have better handled our communications with you.

We look forward to once again extending our warm hospitality to you when you next return to New Delhi.


With Warm Regards

Sandeep Bhat

(General Manager )
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Andman
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 24, 2013

Hotel intercity in Karol Bag New Delhi is amazing. I am coming to delhi from last 05 years, I changed my stay to Intercity, they are managing verhy great. I am feeling very homely, very differently gesture. After started staying in hotel Intercity I am not home sick. The rooms are nicely furnished with all the amenities with comlimentory in room tea & cofee making facilities.
Thank you for making our stay very awsome

Room Tip: All rooms are very good.
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  • Stayed March 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank harishchander710
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DEL786, General Manager at Hotel Intercity, responded to this review, March 25, 2013
Dear Mr.Harish ,

Greetings of the Day !!!

My team and I are delighted that you enjoyed your brief stay at Hotel Intercity New Delhi.

It is rewarding for my team to receive your compliments of their good hospitality and service they provide to all our Guest .

Thank you for staying with us and we look forward to having you with us again when you next return to New Delhi.

With Warm Regards

Sandeep Bhat

(General Manager )
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minneapolis, Minnesota
Level 3 Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed March 22, 2013 via mobile

Arrived late at night and check in was easy enough but that was the only good thing. The rooms have a musty smell and the beds are harder than rocks. There is the feel that the place may or may not have been cleaned and the bathrooms are dated.

  • Stayed March 2013
    • Location
    • Rooms
    • Cleanliness
Helpful?
10 Thank ltlwhelan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DEL786, General Manager at Hotel Intercity, responded to this review, March 25, 2013
Dear Ms.Whelan ,

Greetings of the Day !!!


Please accept my sincere apologies for the disappointing experience you had during your stay with us .

We extend our warm gratitude for your feedback about what your felt during your night stay with us . I have personally reviewed your feedback with my entire team , i promise you that you wont have discomfort during your future stay with us .

I wish to assure you that my team and I remain committed to delivering the best service and experience to all our guests. We look forward to another opportunity to extend the true and warm hospitality that we always strive to deliver. Thanks again for making us aware about the discomfort you felt . We promise you to serve you better during next visit with us .

With Warm Regards

Sandeep Bhat

(General Manager )
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
malout punjab
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 21, 2013

I stayed at Hotel Intercity for 02 Nights . The staff are all very kind and friendly. The roof top restaurant is lovely. The food was excellent - very tasty and beautifully presented.
My room was well equipped, and very clean. The common areas of the hotel are beautifully furnished. A calm, peaceful and restful spot the chaos of New Delhi. I would not hesitate to recommend this hotel to anyone. We hope to come back for another stay with you.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank premMaloutPunjab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jersey City, New Jersey
Level 3 Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed March 19, 2013

my trip to delhi,, i find the perfect hotel it call intercity .it was a amazing how every body was so polite.and friendly ,the receptionist was great very help full he name was keshav. the room was very clean and enjoy being there ,everything was perfect .and the restaurant was awesome.if i go back to delhi ....i will go back to hotel intercity.......

Room Tip: all rooms are great
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  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank rohit775
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kolkata (Calcutta), India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 18, 2013

We stayed at the Hotel intercity for a few nights . Staff is quick, friendly,helpful and respond very fast to requests. Hotel is ideally situated nearby Karol Bagh market a shopping splendour. Hotel is within close proximity to the following attractions & monuments Qutub Minar, India Gate (War Memorial) Lakshmi Narayana Temple-Modern Hindu Temple, President’s House.
Overall, we were very happy here and I would definitely be staying again on our next visit to Delhi.

Room Tip: Hotel intercity is the best in all services, comfortable ,reasonable and high living.
See more room tips
  • Stayed March 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank aajaymahato
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Intercity

Property: Hotel Intercity
Address: W E A 17a/42 Gurudwara Road | Near Karol Bagh Metro Station, Pillar No. 98-99, Karol Bagh, New Delhi 110005, India
Location: India > National Capital Territory of Delhi > New Delhi > Biden Pura
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #176 of 715 Hotels in New Delhi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Intercity 3*
Number of rooms: 23
Official Description (provided by the hotel):
We Hotel Intercity situated in Central of Delhi in Karol Bagh Area which is Main Hub for Tourist and Business guest for their accommodation. Hotel Intercity provides luxury accommodation in budget prices and offers Best Quality services for all of their Guests ..... Hotel Intercity also have A multi cuisine Restaurant and serve the Best Quality Indian, Continental, Chinese and Mughlai Dishes.......... Hotel Intercity Assure Best of Class Services............ ... more   less 
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