Having been on transit in Delhi many times where I have used time and money to get Indian visa, arriving at night, waiting for immigration, luggage taxi to hotel etc. it seemed like a good deal when I discovered that the new airport actually has a transit hotel It has in fact both an international side that can be used when on transit on international flights and a domestic side where you have to clear customs and immigration before entering.
However I soon discovered that this was not so easy. My flight arrived slightly after midnight and my connecting flight was around 1pm same day. The hotel is fairly expensive with a single room going for close to 180 usd breakfast included. As I would not need a visa for India, no taxi to hotel etc. I thought it might still be ok. I had followed the instructions from the hotel that luggage has to be checked through to the next destination in order to get access to the hotel. The only thing I had not managed was to get a boarding card for the flight out of India when I checked inn in Europe. On arrival at the airport I was positively surprised by the fact that hotel staff met me at the gate and took me to the transfer desk, I was happy and thought “this is going well”. However I ended up waiting at the transfer desk until 2:30am before I could go to the hotel. The system at the airport is that before getting into the hotel you need a boarding card. Before issuing boarding card the airline (Jet) needed to identify my luggage. It turned out that this took a long time even though my luggage was tagged to next destination. The reason was given that by mistake my luggage was put on the conveyor belt and had to be retrieved from there by airline staff. The staff of the hotel was friendly and helpful all the time but my patience was really stretched. When finally getting into the hotel check in went smooth and room was ok. In the morning I wanted to watch the news on tv but was not able to get the tv working. After contacting reception I was told that an “IT” man had to be sent to my room to activate it !! I found this strange but somebody came and did this. Breakfast was very limited with coffee that was terrible. This really has to be improved. I know Tea is the thing in India but still..
So the consept is good and if you have only hand luggage and boarding card for your next flight it should be ok. If you have luggage or no boarding card be prepared that it might take a long time to get into the hotel.
- Official Description (provided by the hotel):
- Conveniently located inside the new Terminal 3, the hotel is just a short walk to the departure gates for boarding. The hotel is accessible to travelers from the International Wing Terminal 3 as well as the Domestic Wing Terminal 3. Kindly note that the guest must have a departure flight from Terminal 3 to stay at the hotel. The maximum length of stay for any guest cannot exceed 24 hours and hence the hotel would be able to provide a room only 24 hours prior to the guest's flight. Please note that once the guest checks-in to the hotel, they are not allowed to leave the hotel premises. Guests are advised to mention their flight details while making the reservation for a smooth check-in and check-out. Please call the hotel for escorting assistant to the hotel post security checks at the airport. Passengers taking an onward Intl flight are requested to book their room in the Intl wing and those taking an onward Dom flight are requested to book their room in Dom wing. Guests Checking-in to the domestic wing are requested to approach our airport representative at our desk next to the Airtel phone booths behind Check-in gate number 1 before security. Please call our Duty Manager for more clarifications. ... more less
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