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“Not a good experience for your first night in Delhi”
2 of 5 bubbles Review of Hotel Vanson Villa

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Hotel Vanson Villa
Ranked #515 of 1,053 New Delhi B&B and Inns
London, United Kingdom
Level Contributor
89 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
“Not a good experience for your first night in Delhi”
2 of 5 bubbles Reviewed October 15, 2012

Although usually finding a place on arrival, we decided to book ahead with STA on our first night in Delhi with a late-night/early morning airport pick-up 100% confirmed.
Arrived after the long-haul flight on-time at 1.30am, no airport pick-up. Called up Vanson Villa and they said they had no record of the booking, although they'd said they'd send a car to pick us up, which they did after a few phone calls/arguments and about an hours wait outside the airport. After a slightly worrying car journey with two men they dropped us at the hotel. Room was ok- bathroom had mosquitoes but it was fairly clean if slightly depressing as a cheap an inner-city hotel room can be.
Our main problem was that the main entrance seemed to be a sort of lounge/meeting area for a large group of young men who seemed to stare at guests coming and going, morning and evening. It wasn't the friendliest of atmospheres and made us feel pretty uncomfortable. We also got accosted by a tour guide/tout working from the hotel- we just wanted a taxi/tuk-tuk into town and despite promising us this managed to take us to his 'friend' in a tourism office, where we had to sit there refusing his offers of train tickets/tours.
I've travelled around India four times now so I know about the highs and lows, but if this was my first time off the plane I'd have gotten a pretty bad impression. Having said that Vanson Villa would be easy to improve- a bit friendlier entrance, organisation and bathrooms would be the first steps. One plus was that the staff that brought us water/helped us with our bags were very friendly and welcoming.

Also, they tried to make us write a trip-advisor review in front of them so take this into account when reading reviews!

  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Mattbor86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hvvdelhi, Manager at Hotel Vanson Villa, responded to this review, November 4, 2015
Dear Guest,

Greetings from Hotel Vasnson Villa, New Delhi !!!

We sincerely apologies for this inconvenience caused during your arrival and stay at hotel. I investigated into this mater and finally reached at my point after a long time that, we built this hotel away from the market shore but it is not exactly located very inside many travelers liked it due to peaceful location, anyhow, I also assumed you got trouble during your stay but we also would like to give you a good news after taken our initiative for this important changes. Now the hotel management has been changed since December – 2014 and also renovated the hotel area includes rooms with interiors, bathrooms and linen part with set up of new rooftop restaurant at hotel and serving there you Russian, Afghan, Uzbek food, Continental & Chinese, Indian dishes. This time you will be sure happy from our hospitality guaranteed. Further you also can logon to our hotel website.
Now this hotel is absolutely changed and 100% best service guaranteed. Further you also can logon to our hotel website.
Thank you for your kind patronage of Vanson Villa and humble request to you please take a review of our hotel once again and hoping you really come back soon..

With best regards,
Sr. Manager - Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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52 reviews from our community

Traveler rating
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    11
See reviews for
6
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • Japanese first
  • Russian first
  • Any
English first
1 review
4 of 5 bubbles Reviewed October 15, 2012

Dehli and vanson villa was our first destination in indi. The staff made us a very warm welcome and introduced us to indian life. The rooms were very clean and proper bathrooms... Also the tourist guide from the hotel helped us a lot to book and pladn our very individual trip! Thanks guys!!!!!!

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank stellily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tel Aviv, Tel Aviv, Israel
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed October 6, 2012

We booked this hotel in order to have a nice clean landing in India, we got the opposite.
The rooms are dirty and full of bugs.
The shower is horrible, no flow of water, definitely no hot water.
But the worst is the rude crew and manager.

Just stay away from this hotel: if you want a cheap place to stay there are much cheaper and if you want a good place to stay there are WAY better.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Billy K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hvvdelhi, Manager at Hotel Vanson Villa, responded to this review, November 4, 2015
Dear Guest,

Greetings from Hotel Vanson Villa, New Delhi!

At the outset, we would like to thank you for your feedback. It is only your valuable comments and suggestions that help us in our continuous endeavor to make improvements.

I personally investigated into this matter but replied you very late because now In the result Hotel finished renovation and already changed the “staff and managements” last year in December/2015. All rooms & facilities on July/2015 with set up a new “Rooftop Restaurant with Open Garden Facility to service you Russian, Afghan, Uzbek food, Continental & Chinese dishes. This time you will be sure happy from our hospitality guaranteed. Further you also can logon to our hotel website.

We sincerely apologies for this inconvenience caused which you experienced there. Your room was knocked by mistake from the old service staff due to coffee ordered and miss communicated by old manager from reception into your room.

Now this hotel is absolutely changed and 100% best service guaranteed. Further you also can logon to our hotel website.

Thank you for your kind patronage of Vanson Villa and humble request to you please take a review of our hotel once again and hoping you really come back soon..

With best regards,
Manager - Services & Quality Control
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these New Delhi hotels

Esfahan, Iran
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5 of 5 bubbles Reviewed September 9, 2012

In the chaotic city, we could be relaxed. Room was clean, breakfast was nice, service given by the staff was pretty good. In addition, it's placed close to metro staion. Very nice hotel...........................................................................................................................................................................................................................................................................................

Room Tip: room on 2nd floor 202
See more room tips
  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 730sepehr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Milton, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed September 8, 2012

For young/low budget travellers (or those needing a stop over for a night or two) this hotel is brilliant as isn't expensive and the staff are wonderful, helping as much as possible even though there is a slight language barrier in some cases (at least for us as we don't speak any hindi), the hotel also picked us up from the airport for free though beware of all Indian driving!!! Especially if you're Western, it scared the living daylights out of me!! The tours are brilliant and I would definitly recommend them, the hotel can sort these out as we went through them and couldnt have asked for a better driver. Very informative, answered all of our questions about the local area/people and spoke clear, fluent English, he drove us to all the monuments and waited in the car park for us, took as to a lovely restaurant and waited outside when we got hungry and helped us buy bottled water, coconuts etc off the street vendors who didn't speak English (I assume!) and who would have most likely overcharged us if they did.

On the down side however, the rooms could do with a little sprucing up as certain things don't look very clean though I'm sure they actually are. The hot water is intermittent and the air conditioning very loud, though these are things that if you're only staying over for a night or backpacking aren't that important I suppose.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nattiebaby18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, India
2 reviews
4 of 5 bubbles Reviewed September 8, 2012

Good hotel, value for money. Authentic Delhi location.Excellent tours, friendly staff. Would recommend to anyone looking for a stay in REAL Delhi. Would recommend taking one of the hotel tours, Staff all extremely friendly and helpful and speak English.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ljessop5426
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
1 review
5 of 5 bubbles Reviewed September 1, 2012

Very nice and clean hotel. Friendly and helpful staff! Comfortable beds and located in a central location. I arrived late at night and had no trouble checking in. also provided free transfer from airport.

  • Stayed September 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Paul h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Vanson Villa

Property: Hotel Vanson Villa
Address: 2531, Chuna Mandi | near Mother Dairy, New Delhi 110055, India
Location: India > National Capital Territory of Delhi > New Delhi > Pahar Ganj
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Airport Transportation
Hotel Style:
Ranked #515 of 1,053 B&Bs / Inns in New Delhi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Vanson Villa 3*
Number of rooms: 28
Official Description (provided by the hotel):
Hotel is built in August-2010 and recently renovated in July/2015. We built a new restaurant over the roof top with open garden facilities and serving Russian, Uzbek, afghan food with Indian, Chinese & Continental dishes as well. This hotel located in Pahar Ganj Area, which is closed to the "New Delhi Railway Station. Hotel have all modern amenities with new interior, having with private attached bathrooms with all bathroom amenities. Hotel structure specially designed by the Modern Architectures with stylish corridors and lobby area. ... more   less 
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