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“Don't even think of staying here!”

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Taurus Hotel & Conventions
Ranked #565 of 777 Hotels in New Delhi
Reviewed November 9, 2013 via mobile

Best western has touched its new low! The rooms are horrible! Washrooms are a disaster. Toiletries are on request. Linens are dirty. Room size is way below average. The parking is very shady. It's the worst hotel I have stayed in the Delhi area. Please avoid.

Stayed: October 2013, traveled as a couple
2  Thank gauravgg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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132 - 138 of 206 reviews

Reviewed November 7, 2013

I picked this hotel because I had a stopover in Delhi. I had low expectations....just wanted a clean room & shower close to airport. I stayed 2 nights arriving in Delhi & 1 night when leaving Delhi. DO NOT STAY HERE. There is no hot water. Not even luke warm. I complained many times & it wasn't resolved & no hot water on return journey either. For $85/night in India this is A LOT of money. The location is a strip of similar hotels to choose from. In addition the safe did not work & $100 was missing from it. I complained & they brought another safe & put it on top of the broken one. This one didn't work either. I prepaid for the 3 nights on kayak & showed my receipt to the desk clerk (this occurred during checkout). He insisted that I had not paid and continued to say I needed to pay another $15300 rupees or it was coming out of his pocket. The bathroom resembled a backpacker hotel in Mexico with one area & a floor drain. Everything was dirty & broken. I really didn't mind any of this. Just hated the freezing cold showers.

Positives- bed was very comfortable & the breakfast buffet was excellent.

  • Stayed: October 2013
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2  Thank ChemicalGal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 27, 2013

I found this to be a good place between flights in Delhi as this was one of the best value for money hotels near the airport...there are many hotels near the airport and I have tried most of them .. but this has a brand name and lives up to its expectations of an airport hotel and the staff is good and friendly and the service is also good... the rooms are big and kept clean and tidy..

  • Stayed: September 2013, traveled on business
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1  Thank prasanashah1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 3, 2013

I have stayed for 2 nights.The room size is small and it was too foul smelling. After complaint it was changed. The bathroom is get totally wet on bathing.No separate provision for keeping wet and dry area.The basic amenities are lacking.Once i got locked inside bathroom as lock was broken from inside.The food quality was poor to the extent that i had to call the manager in the room for poor food quality.The hotel provided pick up and drop from airport on payment basis.

  • Stayed: September 2013, traveled solo
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2  Thank drparmod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 16, 2013

My one gust stayed in this hotel. He used locker in the room and put his money there. It was my gust bad luck ,he put money in the same. Next day he found only travelers cheques are there and loose currency approx. 1575 USD is missing. When we pointed out to hotel people all were helpless. Locker password can be broken any of hotel people. We are 100% assured that it was done by hotel people. This bad incident forced me to share this feeling and not recommended this hotel for stay as nobody has taken the things seriously. Room No 337

  • Stayed: August 2013, traveled on business
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3  Thank vipinomm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alok S, Manager at Taurus Hotel & Conventions, responded to this reviewResponded August 25, 2013

Dear Sir,

All the rooms at the hotel have electronic safes in room for the guests to keep their valuables. The safes have a customised password which is generated by the guests and is known only to the person who generated the password. The hotel staff does not have the password and can not break it even if they wanted to. Further more the video footage shows that no one entered the guest room from the hotel.

The guest did not inform anyone at the hotel at the time of checkout regarding any missing money.

You are kindly requested to check with the guest again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 3, 2013

The only good thing about this hotel is its very close to the Delhi airport. Therefore if you are for a brief stay in Delhi and wanna catch connecting flight, then its convenient. The reception area is good but rooms are really suffocating mainly because there is no natural light. All window glasses are opaque and you cannot even pull up curtains as a person from next balcony (which is just few feets away) can easily watch you. Shower and quality of towels is also poor. Overall its best to avoid.

  • Stayed: July 2013, traveled on business
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1  Thank Vijay63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 19, 2013

We stayed in this hotel as we had to catch an early morning flight. The reception area is very nice but entry and view from the main road is nothing great. For the price the rooms looked expensive. There is no view from the rooms. The staff was courteous. The room service was prompt and food was good.They even gave us packed breakfast early morning. This hotel is only good for one night only. The room and bathroom have modern fittings. There are other cheaper options available all around this hotel.

Room Tip: Stay away from the main road as it can be disturbing due to traffic on the National highway
See more room tips
  • Stayed: July 2013, traveled as a couple
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Thank Sudhir J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Taurus Hotel & Conventions

Address: IGI Airport Road, NH - 8 | Mahipalpur Extension, New Delhi 110037, India
Location: India > National Capital Territory of Delhi > New Delhi > Mahipal Pur
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #565 of 777 Hotels in New Delhi
Price Range: $49 - $124 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Taurus Hotel & Conventions 3.5*
Number of rooms: 83
Official Description (provided by the hotel):
its a 4 star hotel with 83 rooms, bar, coffee shop and specialty restaurant. It has got 3 banquet halls with total area of 11000 sq ft. Its a transit hotel situated merely 4 km from both the airports of Delhi; off the Delhi -Jaipur National Highway no. 08; at Mahipalpur extension. ... more   less 
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