We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (835)
Filter reviews
835 results
Traveler rating
522
227
55
20
11
Traveler type
Time of year
LanguageAll languages
More languages
522
227
55
20
11
Show reviews that mention
All reviews hdfc bank chef arjun official visit front office outer ring road business trip metro station f b house keeping recommend this hotel special thanks enjoyed my stay nice food small hotel room service pleasant stay great hospitality
Filter
Updating list...
258 - 263 of 835 reviews
Reviewed April 25, 2017

My partner and I, and his parents stayed here on both the beginning of our trip for one night, and the final night of our trip in February.

The first night we were on the ground floor, and although the rooms were clean and well equipped- being on the bottom floor meant that we heard everything that was going on in reception for all hours. The room was slightly damp upon arrival as well.
The second night we stayed here we were on the second floor and the rooms were much better, more spacious, less damp and much more welcoming. The staff were attentive and really helped with whatever we needed.

Overall, for a stopover in Delhi for a night or two, this hotel was not bad and definitely worth it. We didnt get a chance to try out the breakfast but the hotel was kind enough to pack us some for the road on the second night as our flight was leaving at 6am.

Only tip: be sure to book your own taxi/transportation around Delhi- the hotel charges extortionate rates and without Uber or pre-booked chauffeur service, it was difficult to find any other alternative.

Room tip: Any room not on ground floor is a bonus! Much quieter
Date of stay: February 2017
  • Trip type: Traveled with family
    • Value
    • Location
    • Service
1  Thank Ayesha O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
juSTaHotelsandResort, General Manager at juSTa Panchsheel Park, New Delhi, responded to this reviewResponded April 26, 2017

Dear Guest,

Thank you for your feedback. Encouragement of guests like you pushes us do even better. We are delighted to know that you liked the service extended by our team members. We look forward to welcoming you back again at our hotels.

It is our endeavour to ensure that every guest leaves as an ambassador of our hotel. We look forward for having more opportunities to service you again.

Warm Regards,

Naveen Vishen
Head of Operations
jüSTa Hotels & Resorts
naveen.vishen@justahotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 23, 2017 via mobile

Excellent service provided,Very polite and courteous staff, felt like home away from home, had a great stay. Very pleasant behavior from staff, tidy and comfortable rooms and delicious food, overall everything you expect from a world class hotel.

Date of stay: April 2017
Trip type: Traveled solo
Thank Sudeep B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
juSTaHotelsandResort, General Manager at juSTa Panchsheel Park, New Delhi, responded to this reviewResponded April 24, 2017

Dear Guest,

My team joins me in thanking you for choosing juSTa, Greater Kailash for your stay during visit to Delhi. It is an honour to note that you felt juSTa to be "HOME AWAY FROM HOME".

Our team members are extremely glad to note that they were able to meet your expectation in all the aspect. We have conveyed your appreciation to all our staff members who are tremendously motivated. It is our foremost priority to ensure that every guest is provided with highest quality of service.

We are happy to note that you found the hospitality to be First Class. On behalf of our team, We once again thank you for your support and look forward for your continued patronage.

Yours Sincerely,

Naveen Vishen
Head of Operations
jüSTa Hotels & Resorts
naveen.vishen@justahotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 21, 2017

Had a nice stay at the property. First they checked me in at ground floor which was quite noisy and couldn't even draw the curtains as a lot of staff was sitting outside, but next day they moved me to 4th floor. This one was smaller room much quieter. The breakfast was tasty, however expensive.

Room tip: Dont take ground floor
Date of stay: March 2017
  • Trip type: Traveled with family
    • Rooms
    • Cleanliness
    • Service
Thank ekta p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
juSTaHotelsandResort, General Manager at juSTa Panchsheel Park, New Delhi, responded to this reviewResponded April 24, 2017

Dear Guest,

Thank you for your feedback. Encouragement of guests like you pushes us do even better. We are delighted to know that you liked the service extended by our team members. We look forward to welcoming you back again at our hotels.

It is our endeavour to ensure that every guest leaves as an ambassador of our hotel. We look forward for having more opportunities to service you again.

Warm Regards,

Naveen Vishen
Head of Operations
jüSTa Hotels & Resorts
naveen.vishen@justahotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 12, 2017

Would highly recommend for stays. Has all necessary facilities required and the quality of service as well as the food is very good. Ambience gives you a feel good factor. The location is very convenient and easily accessible. Staff is very much cooperative and helpful. Room service is absolutely perfect. I personally appreciate Mr. Vasant and Mr. Harsh Pal Singh for their extended services during my stay. Overall a nice experience.

Date of stay: April 2017
  • Trip type: Traveled on business
    • Location
    • Sleep Quality
    • Service
Thank Me19801980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
juSTaHotelsandResort, General Manager at juSTa Panchsheel Park, New Delhi, responded to this reviewResponded April 24, 2017

Dear Guest,

We are tremendously delighted to note that you found our hotel, it's location to be good, hospitality to be great, liked the food quality and service provided by our team. Your feedback has been shared with our staff members especially Mr. Basant, Mr. Harshpal who are tremendously motivated and encouraged to go extra mile and ensure great experience to every guest. Your feedback is our greatest reward.

We truly thank you for your recognition and for your support. It is our constant endeavour to provide a homely atmosphere with best quality of service to every guest. On behalf of our team at jüSTa, we look forward to welcome you again in the near future.

Yours Sincerely,

Naveen Vishen
Head of Operations
jüSTa Hotels & Resorts
naveen.vishen@justahotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 11, 2017

Hotel is situated on a busy and noisy road, with no outside space at all to relax after a busy day sightseeing in Delhi.

My room overlooked a concrete lightwell and had no natural light. Other rooms had a view of the road and of pigeons.
 
The en-suite bathroom was in need of repair and updating, and the towels were threadbare and grey.
 
The pillows were badly stained.

However, the breakfast was very good, and the staff in the restaurant were lovely.

Date of stay: March 2017
  • Trip type: Traveled with family
    • Value
    • Sleep Quality
    • Service
1  Thank Boodles78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
juSTaHotelsandResort, General Manager at juSTa Panchsheel Park, New Delhi, responded to this reviewResponded April 24, 2017

Dear Guest,

We truly thank you for sparing time to write your feedback in tripadvisor. Your feedback is important to us.

Please accept our sincere apologies for the inconvenience you and your fellow guest have had to experience during your stay in our hotel. Please be assured, the lapse was purely unintentional.

We have briefed the team & have been conducting regular training sessions to everyone in the team to avoid guest discomfort.

I would like to assure you the best of hospitality on your future visits to juSTa. We thank you for having given us the opportunity to host you.

jüSTa Hotels & Resorts, as an organization prides itself in exceeding every guest expectation and is open to feedbacks which could see us getting to the next level. On behalf of team at jüSTa, we look forward to host you again in the near future.

Yours Sincerely,

Naveen Vishen
Head of Operations
jüSTa Hotels & Resorts
naveen.vishen@justahotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews