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stayed here on a business trip to India, having previously stayed in the Crowne Plaza Mayur Vihar but getting frustrated with the staff not being on top form there. This hotel is amazing, staff are brilliant, rooms are nice, food is brilliant. They do an awesome Dal Makhani which is my favourite food! Seemed to get the same waiter at breakfast and late dinner each night and he was brilliant. i will be coming back
Date of stay: February 2019
Room Tip:high floors on the front of hotel
Trip type: Traveled on business
Location
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Service
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RanjanBanerjeeGM, General Manager at Crowne Plaza New Delhi Okhla, an IHG hotel, responded to this review
Responded Jul 6, 2019
Dear Guest,
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in.I am glad that you appreciated our staff, rooms and food and beverage services.We are looking forward to host you again.
Best regards, Ranjan Banerjee General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
All reviews banquet staff dosa special thanks nice hotel rooms are spacious excellent service business hotel room service breakfast spread great hospitality duty manager business trip house keeping coffee shop front office amazing experience comfortable stay
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Very nice ambience of the hotel. Great staff and hospitality all I loved the facilities provided to me. Both Edesia & ChaoBella Restaurants are superb. I had a great experience overall. Kudos team keep it up! I will come again soon.
Date of stay: June 2019
Trip type: Traveled on business
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RanjanBanerjeeGM, General Manager at Crowne Plaza New Delhi Okhla, an IHG hotel, responded to this reviewResponded July 5, 2019
Dear Guest,
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in.I am glad you appreciated our staff and hospitality extended to you.We are looking forward to host you back.
Best regards, Ranjan Banerjee General Manager
Report response as inappropriateThank you. We appreciate your input.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
I've been to okhla for a small celebration and I turned out to be so smooth that I would choose the brand anytime. I had a grt experience of food and services. One must try it out and especially when there's some thematic fest going on.
Date of stay: June 2019
Trip type: Traveled with friends
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RanjanBanerjeeGM, General Manager at Crowne Plaza New Delhi Okhla, an IHG hotel, responded to this reviewResponded July 5, 2019
Dear Guest,
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in. We hope you will visit us again.
Best regards, Ranjan Banerjee General Manager
Report response as inappropriateThank you. We appreciate your input.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Excellent customer care service and great personal touch from the chefs who are warm,friendly & very creative. Special Thanks To Chef SUMIT ,Chef DHONI All the staff are welcoming &always ready to be of help.
Date of stay: April 2019
Trip type: Traveled with friends
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RanjanBanerjeeGM, General Manager at Crowne Plaza New Delhi Okhla, an IHG hotel, responded to this reviewResponded July 2, 2019
Dear Guest,
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in.Thank you for appreciating the hospitality offered by our colleagues Chef Sumit and Chef Dhoni. We hope you will visit us again.
Best regards, Ranjan Banerjee General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stayed for 2 nights at this property and loved the hospitality. Dimsums are a must have at ChaoBella.Edesia's buffet spread is lavish too.Kudos to the courteous and friendly staff of front office and house keeping. Highly recommended !
Date of stay: December 2018
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RanjanBanerjeeGM, General Manager at Crowne Plaza New Delhi Okhla, an IHG hotel, responded to this reviewResponded July 5, 2019
Dear Guest,
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in.I am glad you enjoyed the services and hospitality extended to you by our Food and Beverage, House Keeping and Front Office teams.We look forward to host you back.
Best regards, Ranjan Banerjee General Manager
Report response as inappropriateThank you. We appreciate your input.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Great food mixed with perfect ambience. Staff is very helpful and provides swift service at all times. Rooms are clean and very well maintained.
Totally enjoyed my stay in the hotel. Overall a great experience.
Date of stay: June 2019
Trip type: Traveled on business
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RanjanBanerjeeGM, General Manager at Crowne Plaza New Delhi Okhla, an IHG hotel, responded to this reviewResponded July 1, 2019
Dear Guest,
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
Best Regards,
Ranjan Banerjee General Manager
Report response as inappropriateThank you. We appreciate your input.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.