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DiscoverWorkTravel
Cologne, Germany

Lay over

5.0 of 5 bubblesReviewed Apr 5, 2019via mobile
Unfortunately I checked in very late but i did had a club floor room, the service was very polite and attentive, the room has everything you may ask for. Loved the bathroom and the open bathtub. The minibar has all you need for a reasonable price and the breakfast (only meal I had) had a huge selection of food from European to Indian, Chinese and Japanese.
The bar at the ground floor is price value very reasonable and has a nice selection of whiskies.
Date of stay: April 2019
Trip type: Traveled solo
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RanjanBanerjeeGM, General Manager at Crowne Plaza New Delhi Okhla, an IHG hotel, responded to this review
Responded Apr 6, 2019
Dear Guest,

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Best regards,
Ranjan Banerjee
General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed April 3, 2019

Nice hotel with good ambiance, located at a well-connected area in south Delhi with proximity to places like GK, Saket, South Ex etc.
In-room dining is also pretty good, though the service time is slightly longer.
The spread of the morning breakfast is superb! You really need to take time out and savor all the variety available there!

Very well behaved and helpful staff at the front office and all those who interact with you during the stay.

Room tip: Front facing rooms offer a good scenic view.
Date of stay: February 2019
  • Trip type: Traveled on business
    • Location
    • Cleanliness
    • Service
1  Thank Ankitstraveldiaries
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RanjanBanerjeeGM, General Manager at Crowne Plaza New Delhi Okhla, an IHG hotel, responded to this reviewResponded April 3, 2019

Dear Guest,

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Best regards,
Ranjan Banerjee
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 2, 2019

The hotel was lovely and our hotel room was beautiful but the room we were put in initially smelled so badly of smoke and was clearly a smoking room. However the next morning when we asked for a change there was no problem and the room on the no smoking floor was perfect. The buffet at the hotel was absolutely amazing for dinner and also breakfast. So much choice! The only downside was the price of drinks - the happy hour meant that only Kingfisher 330ml bottles were two for one - which tripped us up and the price for two of the draft beers (only one beer was on draft) was nearly £18. Even the local drinks were more expensive than in the UK which I had not expected - so check the drinks menu.

Date of stay: March 2019
  • Trip type: Traveled as a couple
    • Value
    • Cleanliness
    • Service
2  Thank Pound_Witch
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RanjanBanerjeeGM, General Manager at Crowne Plaza New Delhi Okhla, an IHG hotel, responded to this reviewResponded April 4, 2019

Dear Guest,

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback.As far pricing of beverage menu is concerned, it is in parity with the leading hotels in the vicinity.We hope you will visit us again.

Best regards,
Ranjan Banerjee
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 27, 2019 via mobile

An excellent property managed by IHG in southern Delhi, close to Okhla industrial area and also underground station and Nizamuddin rail station. Well connected with international airport and New Delhi rail station too. A safe, nicely manned property with both smoking and non-smoking rooms. Food is yummy, staff members are trained and courteous, mostly. Much better than other IHG properties in the national capital region.

Date of stay: March 2019
Trip type: Traveled on business
2  Thank raysdiary
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RanjanBanerjeeGM, General Manager at Crowne Plaza New Delhi Okhla, an IHG hotel, responded to this reviewResponded March 28, 2019

Dear Guest,

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Best regards,
Ranjan Banerjee
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 25, 2019

Great hotel, very grand reception hall and tranquil. Room and bathroom was very nice and we had a great view of Delhi from the 5th floor. The bed was fab and we had a great night's sleep
Restaurant had such a variety of food all of which was very nice. Staff were very polite and attentive

Date of stay: March 2019
  • Trip type: Traveled as a couple
    • Value
    • Sleep Quality
    • Service
2  Thank ISG6
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RanjanBanerjeeGM, General Manager at Crowne Plaza New Delhi Okhla, an IHG hotel, responded to this reviewResponded March 25, 2019

Dear Guest,

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.


Best Regards,
Ranjan Banerjee
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 22, 2019 via mobile

Me and my husband stayed here for 1 night of a 8 night stay in India.

Our bedroom absolutely stunk of cigarette smoke. There was an ashtray and matches in the room so it must be smoking allowed room. As we had only just arrived on an overnight flight from England and had excursions soon after arrival we never asked to be moved so can't comment whether this would have been an option or not.

Apart from the smell the room was fine, I would say more 4 star than 5 though.

I do have to stay the food was amazing, excellent variety and choice especially at breakfast. Staff were pleasant too.

Date of stay: March 2019
Trip type: Traveled as a couple
2  Thank joannekD7798ZX
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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