We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“My new regular place in Delhi”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Crowne Plaza Today New Delhi Okhla
Ranked #22 of 715 Hotels in New Delhi
Certificate of Excellence
Reviewed November 25, 2013

This place is conveniently located near my office. The hotel has modern facilities with a pool and gym. As I take care of my fitness, I prefer a hotel with a pool. I like the spread though it gets boring as I have stayed here many a times.

There is almost nothing around the hotel. One has to drive down to either GK or NFC, etc for some action. No restaurants or shopping area near this place. I get my club points and good rooms on most of my stays.

  • Stayed: November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank ranjit9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlaza_Okhla, Public Relations Manager at Crowne Plaza Today New Delhi Okhla, responded to this reviewResponded December 4, 2013

Dear ranjit9,

Thank you for making Crowne Plaza Today New Delhi Okhla your preferred hotel in New Delhi. We are glad to know you like the hotel facilities, specially the health club and pool side. We have noted your feedback with regards to the spread and are happy to share with you that we have revised our cyclic menu at Edesia – The Global Cuisine Restaurant. We are certain you will experience a difference in your future visits.

We are located in the heart of South Delhi with close proximity to commercial hubs of Delhi. Visit the shops at Connaught Place City Centre, 30 minutes away or unwind at the best multiplexes and shopping malls at Saket, 15 minutes from Crowne Plaza Today New Delhi Okhla.

We are delighted to know you enjoy the benefits of our loyalty programme; IHG Rewards Club. We look forward to having you back with us soon.

Warm Regards,

PALLAVI SINGH
MARKETING & COMMUNICATIONS MANAGER

E: pallavi.singh@cpokhla.com T: +911146462000, 30981000
M: +919582227018
Crowne Plaza Today New Delhi Okhla
Plot No.1, Community Centre, Okhla Phase - l, New Delhi - 110020

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (900)
Traveler rating
Traveler type
Time of year
Language

485 - 491 of 901 reviews

Reviewed November 22, 2013

My two nights and three days stay was overwhelming! Enjoying the great services offered by the property. Amazed by the friendliness and understanding from its staff. Not to forget the staff was always dressed in crisp attire which added to the charm. The rooms were very comforting, and the relishing food was the icing on the cake! I'd say the property is Value for money and a complete yes yes! Both my mother and I enjoyed to every extent. I am glad we choose the crown plaza today okhla and not just any other hotel. We will surely visit again and recommend to our friends and family.

  • Stayed: October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Shyamalee V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlaza_Okhla, Public Relations Manager at Crowne Plaza Today New Delhi Okhla, responded to this reviewResponded November 26, 2013

Dear Shyamalee S Virk,

Thank you for choosing to stay with the Crowne Plaza Today New Delhi Okhla amongst many options available to you in New Delhi. We appreciate you taking the time to share your stay experience with us and recommending us. We are pleased to know your family and yourself enjoyed your stay with us and liked the hotel services, our well appointed guest rooms and specially the food & beverage offerings. Thank you for the kind words you have for our team members who anticipated your needs and delivered seamless service.

We look forward to having you back with us soon.

Warm Regards,

PALLAVI SINGH
MARKETING & COMMUNICATIONS MANAGER

E: pallavi.singh@cpokhla.com T: +911146462000, 30981000
M: +919582227018
Crowne Plaza Today New Delhi Okhla
Plot No.1, Community Centre, Okhla Phase - l, New Delhi - 110020

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 19, 2013

we 3 colleagues arrived on 18th night and discovered rooms are not as per usual 5 star standard
Rooms 3017 & 3022 my- had a lot dust around the work desk behind the TV and the lamps
we asked for wine chiller we recieved the icu cube mini bucket
following day while taking shower there was no razor, yesterday the same, i had to call
rain shower was leaking from top, water went out on top of glass door
silicon work in bathroom and dark dirt deposit are visible
steel frame in bathroom do not shine any more feels old
shower i took in tub yesterday, by mistake water fell on the ground
I put used towels on ground to soak the remaining water on the other side of the tub. when i came back in evening room was made but that towel behind was still there. Sad 5 star hotel service.
i saw birds taking shower in swimming pool which i think is for humans
radio does not work, has aerial issues I guess
I ask for movie showing in schedule Mission Impossible 3, they brought me first one. when i called tech and showed him the screen he replied we dont have. Spoke to duty manager he said I am sorry we only have one copy for the whole hotel and that is the this one only
Food labels on dinner buffet restaurant were wrong, i gave two incorrect ones in the hand of rest manager
Chaffing dishes in buffet rest are not shining, old, food looks dull and service is could be a lot more attentive
Hotel upkeep maintenance wise is not good, is not shining as it should be
behind the curtains one can see deposits like spider web, very dusty
broken marble slabs opposite my room window
a lot to improve, sorry

  • Stayed: November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Harish C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashwani_11, Manager at Crowne Plaza Today New Delhi Okhla, responded to this reviewResponded November 24, 2013

Dear Harish C,
Thank you for choosing to stay with the Crowne Plaza Today New Delhi Okhla and sharing your experience with us. Please accept our sincere apologies for all the inconvenience faced during your three days stay with us. Thank you for your feedback with regards to dust, misdelivery of the wine chiller, water leakage and spill over in the bathroom. Concerns raised by you have been taken up with the Executive Housekeeper and Chief Engineer. We have also noted your comment on the movie list, maintenance and upkeep of the hotel overall.

I am certain you will experience a difference in your future visit. We do hope you will give us an opportunity to service you soon.

Look forward to welcoming you back.

warm regards,
Ashwani

ASHWANI K. GOELA
EXECUTIVE ASSISTANT MANAGER - ROOMS
E: ashwani.goela@ihg.com T: +91 11 46462000, 30981000
M: +91 9582227007

Crowne Plaza Today New Delhi Okhla
Plot No.1, Community Centre, Okhla Phase - l, New Delhi - 110020

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 8, 2013

Lovely, enjoyable stay. Front office staff very helpful. Excellent variety of food served at Breakfast and Dinner buffets (including Japanese food which choice was selected for me, by my wife), assisted by a highly motivated and friendly staff - Absolute value for money. Raslan M. Sri Lanka

  • Stayed: October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank smrm786
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlaza_Okhla, Public Relations Manager at Crowne Plaza Today New Delhi Okhla, responded to this reviewResponded November 22, 2013

Dear smrm786,

We are pleased to know you had a fantastic stay with us and thoroughly enjoyed yourself. Thank you for the wonderful words you have for our Front Office staff and specially the breakfast & dinner spread at Edesia - The Global Cuisine Restaurant. We are happy to know you specially enjoyed the Japanese section and found us value for money.

Thank you once again for all the lovely words you have for our team members and your stay with us. We look forward to welcoming you soon.

Warm Regards,

PALLAVI SINGH
MARKETING & COMMUNICATIONS MANAGER

E: pallavi.singh@cpokhla.com T: +911146462000, 30981000
M: +919582227018
Crowne Plaza Today New Delhi Okhla
Plot No.1, Community Centre, Okhla Phase - l, New Delhi - 110020

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 2, 2013

Went here during my recent trip for the Indian GP. Located a bit far from most attractions and on a very dense main road, Crowne Plaza instantly catches the eye of someone passing by. The first thing you notice is that the lobby is only half decent. There's barely any place to sit down. The rooms however are pretty good. Absolute privacy if needed. More suited for a couple than friends; it was pretty awkward having those large windows in the bathroom overlooking the bed. Very helpful but blunt staff. We had them bring us hot food at 4 AM without any complaints, but with a straight face. I was disappointed with the breakfast. At 10 AM, most of the food items were over and I had to stuff myself with bread. But for a hotel that charges so much, the WiFi costs an extra INR 900 and the in-room food is ridiculously priced. And oh, the pillow menu - don't forget to use it. Absolutely lovely addition.

  • Stayed: October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank santoshgs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlaza_Okhla, Public Relations Manager at Crowne Plaza Today New Delhi Okhla, responded to this reviewResponded November 8, 2013

Dear santoshgs,

Thank you for choosing to stay with us on your recent visit for the Indian Grand Prix 2013. Located just 15 miles away from the Indira Gandhi International Airport, this hotel is located in heart of South Delhi within close proximity to key commercial hubs of Okhla, Nehru Place, Jasola, Mohan Cooperative, New Friends Colony, Faridabad and offers easy access to key business districts Noida and Greater Noida. We have noted your comment with regards to limited seating in the lobby, I would like to share with you that our coffee lounge along with our connections village is at the lobby level which can seat up to 50 guests. We have also made noted of your feedback on the breakfast buffet and the same has been shared with the Executive Chef. We are certain you will experience a difference in your future visits. Thank you for the kind words you have for our in room dining, we are pleased to know you enjoyed the hot food and our special pillow menu. We offer complimentary WiFi services to all the IHG Reward members.

Thank you once again for taking the time to write for Crowne Plaza Today New Delhi Okhla. We look forward to having you back with us soon.

Warm Regards,
Warm Regards,

PALLAVI SINGH
MARKETING & COMMUNICATIONS MANAGER

E: pallavi.singh@cpokhla.com T: +911146462000, 30981000
M: +919582227018
Crowne Plaza Today New Delhi Okhla
Plot No.1, Community Centre, Okhla Phase - l, New Delhi - 110020

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 31, 2013

The only thing that lets this hotel down is the location. However the rooms, staff and food were all of a high standard. Our room was large and bright and the bed was amazing - great bedlinen and good standard of pillows ( choice of pillow was also available if you wanted to change. found the staff to be very polite and friendly providing an excellent service all round. good pool but small. breakfast - a wide and varied choice - something for everyone. Loved the divider for the bath - good for chatting and relaxing. thoroughly enjoyed our stay here.

  • Stayed: October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank NomadBallymena
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlaza_Okhla, Public Relations Manager at Crowne Plaza Today New Delhi Okhla, responded to this reviewResponded November 8, 2013

Dear NomadBallymena,

Thank you for choosing to stay with the Crowne Plaza Today New Delhi Okhla amongst many options available to you in New Delhi. Hotel is strategically positioned in heart of South Delhi and provides an ideal base for guests travelling for business or leisure. We are delighted to know you thoroughly enjoyed your stay with us and that our team members extended seamless service. Thank you for all the kind words you have for our well appointed guest rooms, food & beverage offerings, sleep experience, pool, breakfast and the bathroom.

We look forward to having you back with us soon.

Warm Regards,

PALLAVI SINGH
MARKETING & COMMUNICATIONS MANAGER

E: pallavi.singh@cpokhla.com T: +911146462000, 30981000
M: +919582227018
Crowne Plaza Today New Delhi Okhla
Plot No.1, Community Centre, Okhla Phase - l, New Delhi - 110020

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 28, 2013

We had a wonderful experience in this delightful hotel After a long flight and then a very busy day in the bustling city that is Delhi it was a haven. Its warm welcome and friendly staff were simply delightful. The room was fantastic and our bed was simply the most comfortable bed I have ever slept in. The hotel's award winning multi-cuisine restaurant was excellent and the service was fantastic. The outside terrace was lovely and the staff all made time to not just serve but have a conversation. We loved it as we had been busy all day. However if you are looking to go out and about it is pretty isolated and its location would not suit everybody.

  • Stayed: October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank I H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlaza_Okhla, Public Relations Manager at Crowne Plaza Today New Delhi Okhla, responded to this reviewResponded October 29, 2013

Dear I H,

Thank you for taking the time to share your wonderful stay experience at Crowne Plaza Today New Delhi Okhla. We are delighted to know our friendly staff extended a warm welcome on your arrival and that you had the most comfortable sleep experience in our well appointed guest rooms. Thank you for the wonderful words you have for the food & beverage offerings, alfresco seating and specially the service team at our multiple awards winning restaurant ChaoBella.

Crowne Plaza Today New Delhi Okhla is located in heart of South Delhi with close proximity to key commercial hubs and major tourist attractions like Lotus Temple, Qutub Minar and Akshardham Temple.

We look forward to having you back with us soon.

Warm Regards,

PALLAVI SINGH
MARKETING & COMMUNICATIONS MANAGER

E: pallavi.singh@cpokhla.com T: +911146462000, 30981000
M: +919582227018
Crowne Plaza Today New Delhi Okhla
Plot No.1, Community Centre, Okhla Phase - l, New Delhi - 110020

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these New Delhi hotels
4.5 mi away
Crowne Plaza New Delhi Mayur Vihar Noida
16.5 mi away
Crowne Plaza New Delhi Rohini
Crowne Plaza New Delhi Rohini
#30 of 715 in New Delhi
573 reviews
2.3 mi away
The Suryaa New Delhi
The Suryaa New Delhi
#19 of 715 in New Delhi
1,824 reviews
Show Prices
Show Prices
Show Prices
9.4 mi away
Roseate House New Delhi
Roseate House New Delhi
#4 of 715 in New Delhi
372 reviews
3.4 mi away
Sheraton New Delhi
Sheraton New Delhi
#21 of 715 in New Delhi
1,624 reviews
9.4 mi away
The Leela Ambience Convention Hotel, Delhi
Show Prices
Show Prices
Show Prices

Been to Crowne Plaza Today New Delhi Okhla? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crowne Plaza Today New Delhi Okhla

Address: 1 Community Centre Plot No, New Delhi 110020, India
Phone Number:
Location: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#15 Spa Hotel in New Delhi
#18 Luxury Hotel in New Delhi
#23 Romantic Hotel in New Delhi
#34 Business Hotel in New Delhi
#42 Family Hotel in New Delhi
Price Range: $103 - $185 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crowne Plaza Today New Delhi Okhla 5*
Number of rooms: 208
Official Description (provided by the hotel):
Crowne Plaza Today New Delhi Okhla is the latest internationally managed hotel in heart of South Delhi. Crowne Plaza Today New Delhi Okhla has won nine industry recognition awards for its outstanding service & food; the F&B facilities include authentic "Chinese Italian Restaurant – ChaoBella", "All Day Dining – Edesia", "Copper Bar & Lounge" "French Heart – The Pastry Lounge" and a host of meeting facilities. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, IHG, Hotels.com, Ctrip TA, Travelocity, Agoda, Orbitz, TripOnline SA, Priceline, Cheap Tickets, HotelQuickly, Hotwire and Cancelon so you can book your Crowne Plaza Today New Delhi Okhla reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Today New Delhi Okhla Hotel New Delhi

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing