I have stayed here a couple of times and my first visit was a disaster.
The check in was smooth and walked into my room. Found the room very classy, large and convenient.
However within 5 minutes my problems started :
The bathroom flush was not functioning and my room was changed
In the new room the following were not working
the desk phone was not working and took over 30 minutes to fix..
post which i ordered dinner in the room and the food was below average.
To add to all the frustration the ac was not working and a technician came in past midnight to fix it..
when you spend over 9000 rs a night, the least you expect is good sleep.
i did complain and the staff seemed concerned and assured me of fixing it.
However i did travel a month later as i had my colleagues put up there and did not have any issues...
All in all the best part of this hotel is the room.. all else nothing great...
- Official Description (provided by the hotel):
- Crowne Plaza Today New Delhi Okhla is the latest internationally managed hotel in heart of South Delhi. Crowne Plaza Today New Delhi Okhla has won nine industry recognition awards for its outstanding service & food; the F&B facilities include authentic "Chinese Italian Restaurant – ChaoBella", "All Day Dining – Edesia", "Copper Bar & Lounge" "French Heart – The Pastry Lounge" and a host of meeting facilities. ... more less
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- Also Known As:
- Crowne Plaza Today New Delhi Okhla Hotel New Delhi