I chose this hotel based on the reviews here. The hotel is located quite far from the centre. If you are in Delhi for leisure, this hotel is best avoided because of the crazy traffic.
To be honest, I was quite disappointed with this hotel. I had high expectations based on the reviews but the check in really let us down - despite phone calls and reminders, the front desk staff led us to a smoking room and insisted that it was non-smoking. There was even an ashtray and matches in that room! After voicing my dissatisfaction, they remedied the situation very quickly, but it didn't create a very good first impression.
The room itself was clean and neat with all the amenities you may need. Laundry prices were exorbitant and they charged adult prices for our kids clothes! They had a special offer for 20 pieces of laundry and when I requested to avail of it for 18 pieces- they refused. So my 18 pieces of laundry ended up being more expensive than the 20 pieces package...hmmmm....
On a more positive note, restaurant service was superb ( special thanks to Rajan for this superb dosas) and the room service we had from Chaobella excellent.
- Official Description (provided by the hotel):
- Crowne Plaza Today New Delhi Okhla is the latest internationally managed hotel in heart of South Delhi. Crowne Plaza Today New Delhi Okhla has won nine industry recognition awards for its outstanding service & food; the F&B facilities include authentic "Chinese Italian Restaurant – ChaoBella", "All Day Dining – Edesia", "Copper Bar & Lounge" "French Heart – The Pastry Lounge" and a host of meeting facilities. ... more less
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- Also Known As:
- Crowne Plaza Today New Delhi Okhla Hotel New Delhi