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“Great Service” 4 of 5 bubbles
Review of Crowne Plaza Today New Delhi Okhla

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Crowne Plaza Today New Delhi Okhla
Ranked #27 of 706 Hotels in New Delhi
Certificate of Excellence
Bengaluru, India
Level Contributor
45 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Great Service”
4 of 5 bubbles Reviewed November 27, 2012

We had a accommodated a wedding group here with over 45 rooms for 2/3 nights. The rooms were nice, neat & clean but what is highly commendable is the attitude of the staff. The Front Desk staff were extremely helpful and co-operative in allocating rooms to every guest as per their demands. Some guests wanted interconnected rooms, some guests wanted execuitive rooms on a certain floor etc etc. They fulfilled every demand with great patience and without much frustration. Mr. Piyush Dhawan was very helpful here along with the assistance of Deepika at the Front Desk. I must also commend the housekeeping team who were many times asked to do up rooms in very little time and they took up the challenging task perfectly. The Room Service team too was great. Another commendable job was done by the Bell Desk Boys, who mad no mistake with luggage keeping in mind there were over 45 rooms with over 100 guests.

  • Stayed November 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank madhur15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlaza_Okhla, Public Relations Manager at Crowne Plaza Today New Delhi Okhla, responded to this review, November 29, 2012
Dear madhur15,

Thank you for choosing Crowne Plaza Today New Delhi Okhla as your preferred hotel for the wedding function in New Delhi.

We are very happy to know the hotel staff was responsive to all your needs, especially Piyush and Deepika. The front desk, In Room Dining, Concierge and House Keeping team were thrilled to read the review and know that your family and you enjoyed all the hotel facilities.
It is our endeavor to always be One Step Ahead to ensure our guests have a successful and memorable trip.

We hope either your work or a holiday brings you back to Delhi soon and we get the privilege to serve you. Look forward to welcoming you.

Warm Regards,

PALLAVI SINGH
MARKETING & COMMUNICATIONS MANAGER

E: pallavi.singh@cpokhla.com T: +911146462000 M: +919582227018

Crowne Plaza Today New Delhi Okhla
Plot No.1, Community Centre, Okhla Phase - l, New Delhi - 110020
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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791 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (119)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
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English first
Calne, United Kingdom
Level Contributor
57 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed November 19, 2012

This hotel lived up to its very high standards. The buffet was high quality and very extensive.A problem getting back into our room was dealt with immediately and with quiet efficiency. All in all we had an enjoyable and relaxing stay

  • Stayed November 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank maryuna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlaza_Okhla, Public Relations Manager at Crowne Plaza Today New Delhi Okhla, responded to this review, November 21, 2012
Dear maryuna,

Thank you for writing for the Crowne Plaza Today New Delhi Okhla on Trip Advisor. We are very happy to know that the hotel lived up to the high standards that are expected of us and acted upon the problem efficiently. We are glad; you enjoyed the extensive spread and had an enjoyable, relaxed stay.

My team and I look forward to having you back with us soon.

Warm Regards,

PALLAVI SINGH
MARKETING & COMMUNICATIONS MANAGER

E: pallavi.singh@cpokhla.com T: +911146462000, 30981000 M: +919582227018

Crowne Plaza Today New Delhi Okhla
Plot No.1, Community Centre, Okhla Phase - l, New Delhi - 110020
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pune, India
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed November 14, 2012

I have stayed here multiple times during business trips. Typically these were overnight trips. I found the over all quality of service very high. The staff remembers you and your preferences.

I will definitely recommend this place for its quality of service. The only down side is that the hotel is located slightly away from typical office locations in delhi. The Crowne Plaza Okhla also has a wonderful breakfast layout. Being the most important meal of the day that's a big plus.

  • Stayed August 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Rudrashakti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlaza_Okhla, Public Relations Manager at Crowne Plaza Today New Delhi Okhla, responded to this review, November 18, 2012
Dear Rudrashakti,

Thank you patronizing Crowne Plaza Today New Delhi Okhla and making us your preferred hotel in New Delhi.
We are pleased to know you enjoyed the hotel services, specially the breakfast spread which we also believe is the most important meal of the day. We are located close to the business districts of the capital with entertainment options like shopping malls and multiplexes in a radius of 5 kilometers.

We look forward to welcoming you back soon.

Warm Regards,

PALLAVI SINGH
MARKETING & COMMUNICATIONS MANAGER

E: pallavi.singh@cpokhla.com T: +911146462000, 30981000 M: +919582227018

Crowne Plaza Today New Delhi Okhla
Plot No.1, Community Centre, Okhla Phase - l, New Delhi - 110020
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bengaluru, India
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed October 25, 2012

Like this Hotel specially for the Great Attitude employee have to look after the Guest ! They remember ones preference in meal to making it sure to greet you with your name :)
Last not the least ... They have wonderful buffet layout for breakfast !

  • Stayed September 2012
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank BANI S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlaza_Okhla, Public Relations Manager at Crowne Plaza Today New Delhi Okhla, responded to this review, October 29, 2012
Dear BANI S,

We would like to thank you for making Crowne Plaza Today New Delhi Okhla your preferred hotel in New Delhi. It was a pleasure to welcome you back.

Our team believes that breakfast is the most important meal of the day for a great start and we are glad, you enjoyed the spread at Edesia. The hotel staff works towards being one step ahead and we are very happy to know all your preferences were met.
We look forward to having you back with us soon.

Warm Regards,
PALLAVI SINGH
MARKETING & COMMUNICATIONS MANAGER

E: pallavi.singh@cpokhla.com T: +911146462000, 30981000
M: +919582227018

Crowne Plaza Today New Delhi Okhla
Plot No.1, Community Centre, Okhla Phase - l, New Delhi - 110020
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego
Level Contributor
29 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed October 22, 2012

Part of my impression of this hotel is driven by the fact that I came there after a week of being in some very remote areas with very little in the way of amenities, This hotel is as good as you will find anywhere for the price. it is not particularly well located, but is was quiet, and the service was excellent.

As with most Crowne Plazas, the Club Floor is the ticket, with free internet and breakfast. They actually upgraded me to a Business Suite, which was a true suite, as opposed to just a divided room. I also stayed one night in a standard room which was more than adequate.

The gym had new equipment and a very nice pool. The breakfast buffet was amazing, with food from all corners of th eclobe. For me it was a great respite from the craziness that is India.

Room Tip: High and away form the street
See more room tips
  • Stayed October 2012, traveled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank MVakSmith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlaza_Okhla, Public Relations Manager at Crowne Plaza Today New Delhi Okhla, responded to this review, October 29, 2012
Dear MValSmth,

We are very happy to know you liked the health club facilitates, multi-cuisine breakfast spread and specially the upgrade to the business suite. Thank you for all the wonderful words. Crowne Plaza Today New Delhi Okhla is located in close proximity to business hubs - Nehru Place, Jasola, Mohan Cooperative and Noida. Entertainment options like shopping malls and multiplexes are all within a radius of 5 kilometers from the hotel.

We hope either your work or a holiday brings you back to Delhi soon and we get the privilege to serve you again.

Warm Regards,
PALLAVI SINGH
MARKETING & COMMUNICATIONS MANAGER

E: pallavi.singh@cpokhla.com T: +911146462000, 30981000
M: +919582227018

Crowne Plaza Today New Delhi Okhla
Plot No.1, Community Centre, Okhla Phase - l, New Delhi - 110020
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Winnipeg, Canada
Level Contributor
115 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
4 of 5 bubbles Reviewed October 21, 2012

This is a great hotel if you don't need to walk around outside as this hotel seems to be on a corner in the middle of nowhere. Inside, it has a great atmosphere, good service and a nice simple spa (although the chairs are not that comfortable) Its fairly new and the rooms are spacious. The pool area is lovely. I really appreciate that the hotel has both a bathtub and a shower. The position of the toilet and shower, each behind a glass door, is not optimum, but the luxurious tub more than makes up for it.

Its about a 40 minute ride to downtown Delhi so if a central location is not essential, I would recommend this hotel.

  • Stayed October 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Kim L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlaza_Okhla, Public Relations Manager at Crowne Plaza Today New Delhi Okhla, responded to this review, October 29, 2012
Dear ILoveVegasALot,

Thank you for choosing to stay with the Crowne Plaza Today New Delhi Okhla amongst many options available to you in New Delhi. We are glad you enjoyed the hotel facilities, specially the spa, pool and in room experience. We are located in close proximity to the commercial hub with shopping malls and multiplexes in a radius of 5 kilometers.

My team and I look forward to welcoming you soon.

Warm Regards,
PALLAVI SINGH
MARKETING & COMMUNICATIONS MANAGER

E: pallavi.singh@cpokhla.com T: +911146462000, 30981000
M: +919582227018

Crowne Plaza Today New Delhi Okhla
Plot No.1, Community Centre, Okhla Phase - l, New Delhi - 110020
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sweden
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed October 3, 2012

Stayed at the Crowne Plaza a couple of weeks ago. It has generally a very good Crowne Plaza standard but the location is way a way from the central parts of Delhi.
Restaurang and breakfast are really good.
So all in all, if you have business nearby ot os a really good alternative.

Stayed September 2012, traveled on business
Helpful?
Thank Bumsegubben
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlaza_Okhla, Public Relations Manager at Crowne Plaza Today New Delhi Okhla, responded to this review, October 9, 2012
Dear Bumsegubben,

We would like to thank you also for the kind words you have for the hotel facilities, specially the breakfast spread and restaurant offerings. Crowne Plaza Today New Delhi Okhla is situated in the heart of South Delhi, with easy and convenient access to shopping malls and business districts of Nehru Place, Jasola, Mohan Cooperative and Noida. The Bahá'í House of Worship popularly known as the Lotus Temple because of its flower like shape, a prominent attraction in New Delhi is also within a radius of 2 kilometers from the hotel.

Your encouragement motivates us to continue to perform at the high standards which are expected of us. My team and I look forward to welcoming you soon.

Warm Regards,

PALLAVI SINGH
MARKETING & COMMUNICATIONS MANAGER

E: pallavi.singh@cpokhla.com T: +911146462000, 30981000 M: +919582227018

Crowne Plaza Today New Delhi Okhla
Plot No.1, Community Centre, Okhla Phase - l, New Delhi - 110020
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Today New Delhi Okhla

Property: Crowne Plaza Today New Delhi Okhla
Address: 1 Community Centre Plot No, New Delhi 110020, India
Phone Number:
Location: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#15 Spa Hotel in New Delhi
#18 Luxury Hotel in New Delhi
#23 Romantic Hotel in New Delhi
#34 Business Hotel in New Delhi
#42 Family Hotel in New Delhi
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Crowne Plaza Today New Delhi Okhla 5*
Number of rooms: 208
Official Description (provided by the hotel):
Crowne Plaza Today New Delhi Okhla is the latest internationally managed hotel in heart of South Delhi. Crowne Plaza Today New Delhi Okhla has won nine industry recognition awards for its outstanding service & food; the F&B facilities include authentic "Chinese Italian Restaurant – ChaoBella", "All Day Dining – Edesia", "Copper Bar & Lounge" "French Heart – The Pastry Lounge" and a host of meeting facilities. ... more   less 
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Also Known As:
Crowne Plaza Today New Delhi Okhla Hotel New Delhi

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