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“Lovely people, great home away from home”

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Crowne Plaza Today New Delhi Okhla
Ranked #22 of 715 Hotels in New Delhi
Certificate of Excellence
Lagos, Nigeria
Level 2 Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Lovely people, great home away from home”
Reviewed September 24, 2012

I thoroughly enjoyed my 14 day stay here at this new Delhi hotel. The staff were very friendly, polite and helpful. The hotel is also very clean and the managment had listening ears to all our feedback with very prompt and favourable responses.

They even altered their menu to suit our chili glands and were so happy to do so.

This would be incomplete without a mention of the daily visits to the gym, steam bath and sauna which came complimentary by the way. Rakesh (the fitness instructor) made sure our fitness was up to par by the time we were leaving and my wife cant help wowing at this new found fitness.

I will stay here again and again on future visits to New Delhi

Room Tip: Take a room overlooking the pool. The sunday pool side parties are a source of huge fun.
See more room tips
  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Menbachlou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlaza_Okhla, Public Relations Manager at Crowne Plaza Today New Delhi Okhla, responded to this review, September 25, 2012
Dear Menbachlou,

Thank you for choosing to stay with us at the Crowne Plaza Today New Delhi Okhla. We are happy to know that your wife and yourself enjoyed your two weeks stay with us and liked the hotel staff and services, specially the Sunday Pool Parties.

It’s a pleasure to know we could make you feel at home by altering the menu to your taste and that the staff pro actively responded to all your needs.

Rakesh, the fitness instructor was overjoyed with your encouraging feedback.
My team and I look forward to seeing you with your family soon at the Crowne Plaza Today New Delhi Okhla!

Warm Regards,

Pallavi Singh
Marketing & Communications Manager

CROWNE PLAZA TODAY NEW DELHI OKHLA

Plot No.1, Community Centre, Okhla Phase-1, New Delhi-110020
Direct Line: +91 11 46462006 Main Line: +91 11 46462000, 30981000
Mobile: +91 9582227018 Email: pallavi.singh@cpokhla.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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875 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (125)
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Gainesville, Florida (home of the Gators!)
Level 6 Contributor
210 reviews
99 hotel reviews
common_n_hotel_reviews_1bd8 173 helpful votes
Reviewed September 23, 2012

This is my first time staying at this hotel, it certainly won't be my last. My office, which I visit a few times per year, is quite close, which is certainly an added plus. But even if not, this would be my choice of hotels in this area. The room was very comfortable, and nice size. The food, both in the restaurant and room service was good. And, above all, the service was great. All the staff made my eight day stay very enjoyable, but I have to give a special thanks to two outstanding staff members. One was Brahmpal V, who cleaned my room. I told him how I liked my room done and he made sure it happened from then on. The other is Nikhil W. who went really treated me well. Both of these men went above and beyond in my opinion.

THIS is my new Delhi hotel - I love it!

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank johndfffff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlaza_Okhla, Public Relations Manager at Crowne Plaza Today New Delhi Okhla, responded to this review, September 25, 2012
Dear johndfffff,

We are delighted to know that you enjoyed your eight days stay at the Crowne Plaza Today New Delhi Okhla and took home the good memories and experiences which will bring you back to our hotel. Thank you for the kind words you have for the room, food and beverage offerings and specially the staff service.

Brahmpal from housekeeping and Nikhil from the concierge are amongst our enthusiastic team members who leave no stone unturned, to provide impeccable services, always being One Step Ahead.

We look forward to welcoming you soon at the Crowne Plaza Today New Delhi Okhla.

Warm Regards,

Pallavi Singh
Marketing & Communications Manager

CROWNE PLAZA TODAY NEW DELHI OKHLA

Plot No.1, Community Centre, Okhla Phase-1, New Delhi-110020
Direct Line: +91 11 46462006 Main Line: +91 11 46462000, 30981000
Mobile: +91 9582227018 Email: pallavi.singh@cpokhla.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Level 6 Contributor
134 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
Reviewed September 19, 2012

I am writing about their Edesia Restaurant, as I had an opportunity to eat lunch at least 3 times on consecutive days....trust me - it is worth it.

This is the buffet dining area, on the First Floor, just above the reception area. It is very well maintained, and even before that - I would say it was very well designed with polished Italian marble, and very well placed thought on the placement of food items.

Nothing seems out of place, they have a bar on one side, a balcony with a sitting area on the other side, and also the pool is located from the 2nd entrance.

Seating is very good, with tables large enough to hold 20 people at a single time to a table adequate for a couple. Mats, silverware etc is very anointed and clean. Plates are stocked very neatly under the food area and not on top - which I think is very good. The salads are kept in one area, the soups in another, the India menu on one side and the continental on the other. Best of all - I never felt that I had to wait for taking my food, such as in other restaurants which offer buffets.

Food - this was an amazing smorgasbord setting. There were dishes from all parts of India, and continental was amazing with lamb, mash potatoes, Chinese, pork, etc. etc. The taste was very good. The deserts were good as well, and had both Indian and continental deserts covering halwa, gulb jamun, cakes etc. Well worth the effort.....

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TravellerPetals
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlaza_Okhla, Public Relations Manager at Crowne Plaza Today New Delhi Okhla, responded to this review, September 23, 2012
Dear TravellerPetals,

On behalf of the entire team of Edesia, the global cuisine restaurant at Crowne Plaza Today New Delhi Okhla, we would like to thank you for your kind words. The team was thrilled to read the review on trip advisor. We are very happy to know you liked the buffet spread along with beverage selection on all the three consecutive days for lunch, specially the variety in cuisines and the large dessert section.

We look forward to welcoming you soon and hope you could try out our specialty, multiple award winning restaurant ChaoBella, known for authentic Chinese & Italian cuisine, located at the lobby level on your next visit.

Warm Regards,

PALLAVI SINGH
MARKETING & COMMUNICATIONS MANAGER

E: pallavi.singh@cpokhla.com T: +911146462000 M: +919582227018

Crowne Plaza Today New Delhi Okhla
Plot No.1, Community Centre, Okhla Phase - l, New Delhi - 110020
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Krasnoyarsk, Russia
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 15, 2012

Stayed in this hotel for 4 nights. Gorgeous hotel! Posh place. Excellent service. The staff is very friendly. All requests responded with lightning speed. The room is very nice, clean. Deficiencies were noted. The next visit will stop in this hotel. I recommend to all!

  • Stayed August 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank maks-bratsk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlaza_Okhla, Public Relations Manager at Crowne Plaza Today New Delhi Okhla, responded to this review, September 19, 2012
Dear maks-bratsk,

Thank you for staying with us at the Crowne Plaza Today New Delhi Okhla. We are happy to know you had an enjoyable stay at the hotel and took home the good memories and experiences.
It is our endeavour to meet the expectations of our guests and we are glad to know the hotel staff actively responded to all your requests.

We look forward to welcoming you back on your next visit to New Delhi.

Warm Regards,

Pallavi Singh
Marketing & Communications Manager

CROWNE PLAZA TODAY NEW DELHI OKHLA

Plot No.1, Community Centre, Okhla Phase-1, New Delhi-110020
Direct Line: +91 11 46462006 Main Line: +91 11 46462000, 30981000
Mobile: +91 9582227018 Email: pallavi.singh@cpokhla.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle upon Tyne, United Kingdom
Level 4 Contributor
38 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed September 9, 2012

We stayed here for 3 nights before returning to the uk. The room was lovely- very comfy bed, impressive bathroom etc. it was very modern and had everything you could need. Housekeeping are very attentive, they drop off a newspaper outside the door and make the beds up every morning and will deliver different pillows and fresh towels if you request. The front desk are very helpful, they told us how to get into town ( we went via metro, which was a short autorickshaw ride away. The metro is modern with air con, very much like the overground in London) and will break your large rupee notes etc, they also called us a taxi to go to the airport. The breakfast is exactly what you would expect at a 5* hotel and dinner in the speciality restaurant was excellent- its really nice to watch the chefs at work. The bar is very good and well stocked, although the cocktail didn't taste like we expected it to! The oly downside is that it is out of the centre but they can't do much about that! It's convenient if you are going to go to the taj mahal by road and it is also only a short taxi ride to the main station. The pool and the spa are very nice- the spa is very good value for a few treatments before you fly home. Thoroughly recommended for A bit of luxury without an extortionate price tag!

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Anna B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlaza_Okhla, Public Relations Manager at Crowne Plaza Today New Delhi Okhla, responded to this review, September 12, 2012
Dear Anna B,

Thank you for taking out time to write about the Crowne Plaza Today New Delhi Okhla on Trip Advisor. We are delighted to know you had an enjoyable stay and took home some good memories and experiences. The team was excited reading the review. Thank you for all the encouraging words you have for our associates, which will motivate them, to excel further in service delivery. We are very happy to know you liked the room, bath facilities, food & beverage offerings, and pool & spa services. Thank you for all the wonderful words you have for the breakfast spread and ChaoBella – Authentic Chinese & Italian restaurant with the live Noodle Pull Chef, the only one in town.

We hope either your work or a holiday brings you back to Delhi soon and we get the privilege to serve you. Look forward to welcoming you.

Warm Regards,

Pallavi Singh
Marketing & Communications Manager

CROWNE PLAZA TODAY NEW DELHI OKHLA

Plot No.1, Community Centre, Okhla Phase-1, New Delhi-110020
Direct Line: +91 11 46462006 Main Line: +91 11 46462000, 30981000 Fax: +91 11 41012525
Mobile: +91 9582227018 Email: pallavi.singh@cpokhla.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Copenhagen, Denmark
Level 4 Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed August 30, 2012

The hotel is not close to town, but it is very comfortable, with a nice touch of luxury and exoticism to it. The rooms are very spacious, very well decorated and with a very nice light to them. The pool is nice, though not splendid. The restaurant presents a magnificent buffet, with indian specialties, along with continental and chinese food. Try the dosas, they are among the best I have ever tried.

  • Stayed August 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank filgud
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlaza_Okhla, Public Relations Manager at Crowne Plaza Today New Delhi Okhla, responded to this review, September 2, 2012
Dear filgud,

We appreciate you taking the time to write for Crowne Plaza Today New Delhi Okhla on trip advisor. Thank you for all the kind words you have for the hotel facilities, specially the room. We are very happy to know you enjoyed the spread at The Global Cuisine Restaurant - Edesia and found Dosas amongst the best you have tried. Your comments have been shared with the food and beverage team who were pleased with the feedback.

We look forward to welcoming you soon.

Warm Regards,
Pallavi Singh
Marketing & Communications Manager

CROWNE PLAZA TODAY NEW DELHI OKHLA

Plot No.1, Community Centre, Okhla Phase-1, New Delhi-110020
Direct Line: +91 11 46462006 Main Line: +91 11 46462000, 30981000
Mobile: +91 9582227018 Email: pallavi.singh@cpokhla.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bath, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 29, 2012

Myself and a friend stayed here on our first and last night in India - we spent 2 weeks backpacking and this was SO needed!

The food was exquisite, the rooms were spotless and impeccably equipped, the staff were super friendly (on our first night, a bellboy even walked us to the nearest ATM) and extremely attentive.

I think it's only flaw is it's location - a bit far out from many of Delhi's sights. I would suggest catching an auto-rickshaw from outside the hotel if you do plan on going anywhere - it's about half the price of a taxi... maybe not as glamorous though! Don't forget to haggle the price!

If you're coming straight from the airport, make sure you have transport arranged - contact the hotel and prearrange a taxi. We got insanely ripped off by one of the licensed airport taxis - 4,000 rupees (£45!) to get to Okhla... this may be acceptable in London but not Delhi! You should pay no more than 600 rupees (that's an absolute maximum) for that journey. Don't fall into the trap - arrange ahead!!

  • Stayed June 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank theworldatyourlips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlaza_Okhla, Public Relations Manager at Crowne Plaza Today New Delhi Okhla, responded to this review, September 2, 2012
Dear theworldatyourlips,

Thank you choosing Crowne Plaza Today New Delhi Okhla as your preferred hotel in New Delhi! We are happy to know you enjoyed your stay with us after a hectic backpacking of two weeks. Your encouragement motivates us to continue to perform at the high standards that are expected of us.

We look forward to having you back with us soon.

Warm Regards,

Pallavi Singh
Marketing & Communications Manager

CROWNE PLAZA TODAY NEW DELHI OKHLA

Plot No.1, Community Centre, Okhla Phase-1, New Delhi-110020
Direct Line: +91 11 46462006 Main Line: +91 11 46462000, 30981000
Mobile: +91 9999666521 Email: pallavi.singh@cpokhla.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Today New Delhi Okhla

Property: Crowne Plaza Today New Delhi Okhla
Address: 1 Community Centre Plot No, New Delhi 110020, India
Phone Number:
Location: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#15 Spa Hotel in New Delhi
#18 Luxury Hotel in New Delhi
#23 Romantic Hotel in New Delhi
#34 Business Hotel in New Delhi
#42 Family Hotel in New Delhi
Price Range (Based on Average Rates): $
Hotel Class:5 star — Crowne Plaza Today New Delhi Okhla 5*
Number of rooms: 208
Official Description (provided by the hotel):
Crowne Plaza Today New Delhi Okhla is the latest internationally managed hotel in heart of South Delhi. Crowne Plaza Today New Delhi Okhla has won nine industry recognition awards for its outstanding service & food; the F&B facilities include authentic "Chinese Italian Restaurant – ChaoBella", "All Day Dining – Edesia", "Copper Bar & Lounge" "French Heart – The Pastry Lounge" and a host of meeting facilities. ... more   less 
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Also Known As:
Crowne Plaza Today New Delhi Okhla Hotel New Delhi

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