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“Wonderful Experience Great Hotel”

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Crowne Plaza Today New Delhi Okhla
Ranked #28 of 717 Hotels in New Delhi
Certificate of Excellence
north carolina
Level 6 Contributor
120 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
“Wonderful Experience Great Hotel”
Reviewed April 4, 2011

I had never been to India before, we were there for a month and stayed in many places, but the two Crown Plazas were the best hotels we stayed in. The children (age 12 and 20) could not stop talking about these hotels. My brother-in-law and sister- in- law also stayed with us-they felt the same way about their room and the stay. Excellent food, super room and very friendly staff. One of the best hotels I have ever stayed in!

  • Stayed December 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lornalynn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlaza_Okhla, Public Relations Manager at Crowne Plaza Today New Delhi Okhla, responded to this review, June 11, 2011
Dear Lornalynn,

On behalf of our entire staff here at the Crowne Plaza Today New Delhi we would like to thank you for all the encouraging words. We are delighted that as a family you had a great stay with us. The hotel team is thrilled with your feedback and is excited and committed to deliver efficient and friendly service.

Warm Regards,
Pallavi Singh
PR & Communications Manager
CROWNE PLAZA TODAY NEW DELHI OKHLA
Plot No.1, Community Centre, Okhla Phase-1, New Delhi-110020
Direct Line: +91 11 46462006 Main Line: +91 11 46462000 Fax: +91 11 41012525
Mobile: +91 9999666521 Email: pallavi.singh@cpokhla.com www.crowneplaza.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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856 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (125)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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English first
Mysore
Level 4 Contributor
34 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed April 3, 2011

The room was clean, comfortable and spacious. Though it would do well for the housekeep to place moisturisers in the bath.
Excellent food and bar. The swimmingpool is good and the fitness centre provides basic workout facility. We found the staff congenial and pleasent. Everyone tried to make our stay enjoyable.

  • Stayed March 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ravichandra1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlaza_Okhla, Public Relations Manager at Crowne Plaza Today New Delhi Okhla, responded to this review, June 28, 2011
Dear Ravichandra1,

Thank you for all the encouraging words for our associates, which will motivate them, to excel further in service delivery. We are glad to note that you liked the room, food, copper bar and the swimming pool. Thank you also for your comments regarding the housekeeping to place moisturizers in the bath - we appreciate your feedback and will factor this information into our strategy in the time to come. Looking forward to welcome you back.

Best Regards,

Pallavi Singh
PR & Communications Manager

CROWNE PLAZA TODAY NEW DELHI OKHLA

Plot No.1, Community Centre, Okhla Phase-1, New Delhi-110020
Direct Line: +91 11 46462006 Main Line: +91 11 46462000 Fax: +91 11 41012525
Mobile: +91 9582227018 Email: pallavi.singh@cpokhla.com www.crowneplaza.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 23, 2011

This rooms were very clean. The bed was comfortable and everyone had a great sleep. There was a nice pool and fitness center. The breakfast was incredible with a wide variety breakfast items. The staff was also friendly. I would recommend this hotel to anyone.

  • Stayed December 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank johnson645
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlaza_Okhla, Public Relations Manager at Crowne Plaza Today New Delhi Okhla, responded to this review, June 28, 2011
Dear johnson645,

On behalf of our entire staff here at the Crowne Plaza Today New Delhi we would like to thank you for all the encouraging words. We are glad to know that everyone found the bed comfortable, had a great sleep and enjoyed the breakfast spread. At Crowne Plaza we lay great stress on a good night’s sleep and a healthy breakfast as we understand how important it is for a successful day at work. We look forward to welcoming you back and patronizing our hotel.


Best Regards,

Pallavi Singh
PR & Communications Manager

CROWNE PLAZA TODAY NEW DELHI OKHLA

Plot No.1, Community Centre, Okhla Phase-1, New Delhi-110020
Direct Line: +91 11 46462006 Main Line: +91 11 46462000 Fax: +91 11 41012525
Mobile: +91 9582227018 Email: pallavi.singh@cpokhla.com www.crowneplaza.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aussie - Brisbane
Level 6 Contributor
33 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed January 15, 2011

Great business hotel in South Delhi. Offers all the normal things you expect from a 5 star business hotel which is something you will want when travelling to New Delhi as India can be quite a different place compared to other parts of the world. Might not be the best located hotel depending on what you want to see or do in Delhi as it can be quite a drive to reach certain places like the airport etc. It has a few different food choices which is nice and the hotel seems to offer a decent exchange rate. Would stay again as seems to be one of the better priced 5 star hotels in Delhi.

  • Stayed December 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Codes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlaza_Okhla, Public Relations Manager at Crowne Plaza Today New Delhi Okhla, responded to this review, June 28, 2011
Dear Codes,

On behalf of the team would like to thank you for all the encouraging words. We are glad to know that you enjoyed the food choices and hotel amenities. We look forward to having you back soon.

Best Regards,

Pallavi Singh
PR & Communications Manager

CROWNE PLAZA TODAY NEW DELHI OKHLA

Plot No.1, Community Centre, Okhla Phase-1, New Delhi-110020
Direct Line: +91 11 46462006 Main Line: +91 11 46462000 Fax: +91 11 41012525
Mobile: +91 9582227018 Email: pallavi.singh@cpokhla.com www.crowneplaza.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level 4 Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed January 8, 2011

Having been spoilt by staying at one of New Delhi's finest colonial hotels for years, it was with trepidation that I arrived at the Crowne Plaza.
I was very pleasantly surprised. The service is fantastic and bountiful... (probably 5 staff to each guest at breakfast), the rooms are large and comfortable.
I stayed a few weeks after it had opened, and they had in general done a great job.
They need to update their TV channels - not much choice here, no Starworld or HBO :(
The food in the main restaurant (where breakfast is served) I thought was far better than the posher downstairs Italian/Chinese fusion (a strange combo), I tried it on the last night and have to say I had the worst pasta of my life there. They were very apologetic and did not charge for it.
The location is unattractive, but it is what it is and if you need to work in Okhla it saves an hour at east in travel each way.
Ask for rooms on the quiet side (not the motorway) I ended up moving rooms as the rooms on the motorway were too noisy for me.

  • Stayed October 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bellabijou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlaza_Okhla, Public Relations Manager at Crowne Plaza Today New Delhi Okhla, responded to this review, June 28, 2011
Dear bellabijou,

We are glad to know you enjoyed the experience at Crowne Plaza Today New Delhi Okhla. The hotel team is thrilled with your feedback and is committed to deliver efficient and friendly service. You will be happy to know that Starworld and HBO along with many other entertainment channels have been added to the list. With regards to your comments about the Italian food, our team is working towards improving the choice of items. We‘ve had two specialty Italian Guest Chefs in the last six months along with resident chinese sous chef to better the new menu. I am positive you will experience the difference during your future visits. Look forward to having you back soon.

Best Regards,

Pallavi Singh
PR & Communications Manager

CROWNE PLAZA TODAY NEW DELHI OKHLA

Plot No.1, Community Centre, Okhla Phase-1, New Delhi-110020
Direct Line: +91 11 46462006 Main Line: +91 11 46462000 Fax: +91 11 41012525
Mobile: +91 9582227018 Email: pallavi.singh@cpokhla.com www.crowneplaza.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lucknow, India
Level 3 Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed December 8, 2010

hi guys was put up in crowne plaza by my hospital to attend a conference,
elegant rooms nicest dtaff best vegeterian meal and i hope good other cuisine too ws part of my stay.very well maintained ambience best conference location
and if u want t go to the buiseness centr in delhi u can visit nehru place ,for shopping it is very close to all the malls i think less than 5 km
hey and th last but not the lest one of the best fitness centre
so hope u saty in crowne plaza

  • Stayed August 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank skbhatiae2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlaza_Okhla, Public Relations Manager at Crowne Plaza Today New Delhi Okhla, responded to this review, July 13, 2011
Dear skbhatiae2,

Thank you for all the kind words you had for the hotel and the staff. We are delighted to know that you enjoyed the stay, food and the fitness centre facilities. Thank you for patronizing us and we look forward to having you back soon.

Best Regards,
Pallavi Singh
PR & Communications Manager

CROWNE PLAZA TODAY NEW DELHI OKHLA

Plot No.1, Community Centre, Okhla Phase-1, New Delhi-110020
Direct Line: +91 11 46462006 Main Line: +91 11 46462000 Fax: +91 11 41012525
Mobile: +91 9582227018 Email: pallavi.singh@cpokhla.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brit in Mumbai
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed December 2, 2010

I found this new hotel to be very good overall, although a little isolated from the main business area in Delhi. Rooms were great and service was fine, however you need to keep reminding them of your vehicle bookings as they don't seem to have a very good system for tracking them.

  • Stayed December 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sparks46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlaza_Okhla, Public Relations Manager at Crowne Plaza Today New Delhi Okhla, responded to this review, July 13, 2011
Dear Sparks46,

We are glad to know that you liked the hotel. We have noted your comment about the concierge. Corrective measures have been taken to ensure no such lapses in the future. Look forward to welcome you back at the hotel.

Best Regards,
Pallavi Singh
PR & Communications Manager

CROWNE PLAZA TODAY NEW DELHI OKHLA

Plot No.1, Community Centre, Okhla Phase-1, New Delhi-110020
Direct Line: +91 11 46462006 Main Line: +91 11 46462000 Fax: +91 11 41012525
Mobile: +91 9582227018 Email: pallavi.singh@cpokhla.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Today New Delhi Okhla

Property: Crowne Plaza Today New Delhi Okhla
Address: 1 Community Centre Plot No, New Delhi 110020, India
Phone Number:
Location: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#18 Spa Hotel in New Delhi
#20 Luxury Hotel in New Delhi
#23 Romantic Hotel in New Delhi
#34 Business Hotel in New Delhi
#42 Family Hotel in New Delhi
Price Range (Based on Average Rates): $
Hotel Class:5 star — Crowne Plaza Today New Delhi Okhla 5*
Number of rooms: 208
Official Description (provided by the hotel):
Crowne Plaza Today New Delhi Okhla is the latest internationally managed hotel in heart of South Delhi. Crowne Plaza Today New Delhi Okhla has won nine industry recognition awards for its outstanding service & food; the F&B facilities include authentic "Chinese Italian Restaurant – ChaoBella", "All Day Dining – Edesia", "Copper Bar & Lounge" "French Heart – The Pastry Lounge" and a host of meeting facilities. ... more   less 
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Also Known As:
Crowne Plaza Today New Delhi Okhla Hotel New Delhi

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