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“Nice hotel in medium budget”
Review of The Visaya

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The Visaya
Ranked #116 of 736 Hotels in New Delhi
Reviewed July 26, 2013

I stayed in hotel in June 2013 for two nights. The hotel is nice, neat and clean. The bathroom was good and room have comfortable bed and effective air conditioning. The breakfast and food was good and have lot of varieties to cater the need of the individual. The housekeeping and room service was up to the mark. The front desk staff was very courteous and helping.
The location is very close to Haus Khas mero station. ( Only walking distance) and malviya nagar is nearby market area also Saket is next to this.

Overall stay was comfortable.

Room Tip: all room are good
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  • Stayed: June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with this hotel
1  Thank godara_op
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gm-thevisaya, General Manager at The Visaya, responded to this reviewResponded August 8, 2013

Dear Guest,

Thank you very much for your feedback on our hotel and we are delighted to hear about your positive experience.

We are happy to know that you consider our location to be excellent especially with our closeness to the metro station and the commercial & shopping district of Saket.

It is indeed a matter of pride to learn that you were happy with the room, the services, the staff and made your stay a comfortable one.

We are happy that our constant efforts have been reflected in our services and we always strive to improve this further.

Thank you for your patronage and we look forward to welcoming you back to The Visaya.

Best Regards,

Sunil Johar
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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245 - 251 of 415 reviews

Reviewed July 11, 2013

Its a good boutique hotel with a good location. It has close proximity to metro station. The rooms are well appointed and the room service is also decent. If you are looking for airport transfers, it is better to arrange from outside as they charge almost the double.

  • Stayed: June 2013, traveled as a couple
    • Value
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Thank AmitLahoti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gm-thevisaya, General Manager at The Visaya, responded to this reviewResponded July 25, 2013

Dear Guest,

Thank you for taking the time to provide your feedback about your stay. We are delighted to know that you consider our location to be excellent especially with our closeness to the metro station. I am also pleased to note that you liked your room and the décor of the hotel.

We have built our company’s reputation by paying attention to the needs of our guests and we are pleased to learn we exceeded your expectations especially in terms of “value for money”.

We appreciate your valuable feedback and we look forward to welcoming you back.

Best regards,

Sunil Johar
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 5, 2013

I wasn't aware of this property personally. Have booked it for few of my clients but never asked for a review. But I got a taste of it personally a month back. And I was blown over by its simplistic beauty.

Very well maintained hotel having it's ethos in place.

Spacious Rooms, terrific location, yummy food, courteous management,

The ONLY downside is, it could have been priced a bit less, but nonetheless, I guess, it expects only people with good sense of stay.

Keep up :)

  • Stayed: May 2013, traveled on business
    • Value
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Thank jvikaskataria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gm-thevisaya, General Manager at The Visaya, responded to this reviewResponded July 25, 2013

Dear Guest,

Thank you very much for sparing time to send us such a positive review of your experience in our hotel. Thank you for appreciating each aspect and courteous service of the hotel including the location, décor, food and room appointment .

It is feedback like yours that encourages us to better our services and facilities at all times and indeed is a big encouragement for our team who always strive for seamless service.

We look forward to your next visit to Delhi and The Visaya!!!

Best Regards,

Sunil Johar
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 16, 2013

the services are average but i wanted to share one of the bad experience. The signals of mobile are poor in the area where hotel is situated. i used landline telephone of the hotel for STD and i paid 220 rs for 2-3 minutes call.Now std calls are becoming cheaper day by day , i felt like i am paying this big amount in 2013 as we used to pay in the initial days when there trunk calls through post offices. hotel should charge realistic amount for the services provided.

Room Tip: never use landline phone for your personal call
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  • Stayed: June 2013, traveled on business
    • Service
Review collected in partnership with this hotel
1  Thank vandana m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gm-thevisaya, General Manager at The Visaya, responded to this reviewResponded June 26, 2013

Dear Guest,

Thank you very much for taking the time to write your review.

In reference to your comments about the telephone charges please accept my apologies for the inconvenience caused and do allow me to explain.

We follow the same pricing structure as the rest of the hotels in this segment for the telephone charges. However, we have taken your feedback very seriously and subsequently revised the charges and lowered the rate. I would like to assure you that on your next visit you will notice the change as per your feedback and requirements.

We sincerely hope to welcome you back soon to The Visaya and request you to please allow us another opportunity to change the impression of our hotel.

Please feel free to contact me directly at gm@thevisaya.com should you require any assistance making any reservations.

Best Regards,

Sunil Johar
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 16, 2013

wow - what a hotel in true sense they do know how to take Care of you.
well decorated lobby and amazing rooms with all aminities like - weighing machine,soaps, face wash , dental kit etc with only 5 stars provide.
the rooms are well decorated and very clean.
the staff very helpful and warm.
the best part is the amazing food. we ordered the veg kababs , Biryani and the thali and were more than happy with the quality and quantity.
the hotel is is Panchsheel and 2 mins walk to the closest metro and very centrally located.

Room Tip: all rooms are good , need a room with a bathtub book the garden wing.
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  • Stayed: June 2013, traveled on business
    • Value
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Thank sbhatnagar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gm-thevisaya, General Manager at The Visaya, responded to this reviewResponded June 26, 2013

Dear Guest,

Thank you for staying with us and sharing your great experience. I'll let Chef Pandey know how much you loved your meal with us. Nothing makes our Chef happier to see people smile when they have had such a tremendous experience.

We are happy to know that you consider our location to be excellent especially with our closeness to the metro station and other areas of business and tourist interest.

On behalf of the entire team at The Visaya I would like to thank you for your encouraging comments and we look forward to your return soon.

Best Regards,

Sunil Johar
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 4, 2013

Good value for money hotel. Convieniently located from airport and lot govt offices and counsulates. Service was good. Room was large (for the charges) and well appointed. Bathroom was clean. No bathtub.

  • Stayed: May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Manasvi_Sh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gm-thevisaya, General Manager at The Visaya, responded to this reviewResponded June 6, 2013

Dear Guest,

Thank you very much for your feedback in connection with your stay at our property. We are delighted to know that you consider our location to be excellent especially with our closeness to the embassy areas and government offices. I am also pleased to note that you liked your room.

I will share your feedback with the rest of the team and we sincerely hope to welcome you back soon to The Visaya and improve your already good impression of our hotel.

Best Regards,

Sunil Johar
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 3, 2013

Stayed at Visaya for 5 nights for a business visit and the best part of the stay was the courtesy of the staff. The rooms are clean and compact and the service is fast and unobtrusive.
I broke the glass in the shower cubicle and would be most willing to pay for it but they were more concerned about my safety and immediately changed my room. I was bowled over by this gesture of theirs.
Thankyou Visaya for your hospitality. I shall always remember this and recommend your hotel to others.

Room Tip: Choose the rooms overlooking the club...have a very serene quality about them....
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  • Stayed: May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank anjunel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gm-thevisaya, General Manager at The Visaya, responded to this reviewResponded June 6, 2013

Dear Guest,

Thank you very much for your feedback on our hotel and we are delighted to hear about your positive experience.

It is indeed a matter of pride to learn that you were happy with the room, the services, the staff and also the ability of the hotel to resolve your predicament and make your stay an unforgettable one.
We are happy that our constant efforts have been reflected in our services and we always strive to improve this further.

Thank you for your patronage and we look forward to welcoming you back to The Visaya.

Best Regards,

Sunil Johar
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Visaya

Address: N- 82, Panchshila Park, New Delhi 110017, India
Location: India > National Capital Territory of Delhi > New Delhi
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Spa Wheelchair access
Hotel Style:
Ranked #116 of 736 Hotels in New Delhi
Price Range: $72 - $135 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Visaya 4*
Number of rooms: 34
Official Description (provided by the hotel):
‘The Visaya’ is the premiere boutique hotel of New Delhi (India) providing a holistic and luxurious hospitality experience. Panchshila Park is a prime and centrally located area in heart of South Delhi, just 20 minutes away from domestic & international airports, enjoying convenient driving distances from every commercial, industrial and leisure zone of the capital city. ... more   less 
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