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“Budget Hotel”

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Hotel Sarthak Palace
Ranked #396 of 715 Hotels in New Delhi
Dubai, United Arab Emirates
Level Contributor
3 reviews
“Budget Hotel”
Reviewed August 10, 2012

The hotel never cleaned my room on time, I had to request them several times to clean it and didn't provide any water bottles as mentioned in my booking deal.

Other than above, the staff was very courteous and its a good value for money and close to the metro station. They have good basic facilities.

Room Tip: Get a corner room and higher up the floors, they are less noisy and convenient.
See more room tips
  • Stayed July 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Cleartrip

Helpful?
Thank Amit S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Hotel Sarthak Palace, responded to this review, September 26, 2012
Dear Guest,

Thank you for staying with us and for your review. We regret the inconvenience caused to you and assure you of our sincere attention on the matter highlighted by you

We will look forward to the pleasure of welcoming you again in near future.

With Warm Regards
General Manager
The Sarthak Palace
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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138 reviews from our community

Traveler rating
    46
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    22
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    22
See reviews for
31
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Any
English first
Dubai, United Arab Emirates
1 review
Reviewed August 6, 2012

We read about this property on tripadv and booked. what a Marvelous experience... the hotel made sure all our demands were completed.. loved it, it looked after us like we were regular guests from years

Room Tip: Executive is Wow!
See more room tips
  • Stayed June 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ramneek23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Hotel Sarthak Palace, responded to this review, September 26, 2012
Dear Guest,

“What an Experience.” Wow, what a compliment, thank you! We are overjoyed to read that you had such a fantastic stay with us and that you found my team Polite & Helpful and our facilities pristine & beautiful . We also thank you for special mention about the promptness of our team.

We strive to go above and beyond in terms of service and hospitality and for you to feel compelled to post your experience of this on to Trip Advisor is much appreciated.

We will look forward to welcome you back again.

With Warm Regards
General Manager
The Sarthak Palace
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leamington Spa, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 7, 2012

the hotel manager Mr Donald is an absolute sweetheart, so professional and caring. the service was great by all........we had some issues with hygiene, etc but stayed another night a few days later and the hotel management had taken our comments on board and it was like a different hotel - in a positive way. if on a budget, i recommend this hotel - all the way. thanku again Mr Donald for going out of ur way to make our stay welcome :-)

  • Stayed July 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GypsyAtHeart297586
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Hotel Sarthak Palace, responded to this review, September 26, 2012
Dear Guest,

Thank you for posting your comments here and liking our rooms, location and Buffet breakfast along with Mr. Donald. We are lucky to be centrally located in the heart of New Delhi.

We regret the inconvenience caused to you and will surely do the needful.

We will look forward to welcome you again at The Sarthak Palace.

With Warm Regards
General Manager
The Sarthak Palace
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, Delhi, India
1 review
Reviewed May 28, 2012

My experience with this hotel was amazing. Staff was very helpful co-operative and rooms was excellent at cheap tariff. It has all the amenities which a tourist would prefer at a hotel that too in a budget. I would suggest everyone to stay in this hotel whenever you go for holidays in delhi. I didn't face any difficulty and it was an amazing trip. Thanks to Hotel Sarthak Palace and its Staff. :)

  • Stayed May 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank manish000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Hotel Sarthak Palace, responded to this review, September 26, 2012
Dear Guest,

“Excellent Hotel at a Cheap Price” Wow, what a compliment, thank you! We are overjoyed to read that you had such a fantastic stay with us and that you found my team Polite & Helpful and our facilities pristine & beautiful . We also thank you for special mention about the promptness of our team.

We strive to go above and beyond in terms of service and hospitality and for you to feel compelled to post your experience of this on to Trip Advisor is much appreciated.

We will look forward to welcome you back again.

With Warm Regards
General Manager
The Sarthak Palace
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Princeton, New Jersey
1 review
Reviewed May 25, 2012

It's an incredible hotel. The service was wonderful. The staff was really helpful and cheerful.

  • Stayed November 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SahilSareen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Hotel Sarthak Palace, responded to this review, September 26, 2012
Dear Guest,

Thank you for your patronage to our hotel and taking the time to share your experience here. Our team is delighted to hear that you enjoyed our facility, food & services.

We will look forward to your return visit.

With Warm Regards
General Manager
The Sarthak Palace
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Noida, Uttar Pradesh, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 14, 2012

its very nice place to stay. the rooms are great and the staff is also very brilliant. The service which is provided by these guys is very excillent. if my friends are plannng to visit delhi dn ill recommend them this place to stay.. The location is very nice.

  • Stayed December 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank soni825
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SM321_12, General Manager at Hotel Sarthak Palace, responded to this review, June 5, 2013
Dear Guest,

Greetings from Hotel Sarthak Palace!!

We sincerely thank you for taking your precious time out and posting your most generous feedback of the services of the hotel. We will do our very best to continue to meet your expectations.

Your continued patronage and suggestions are a vital part of our growth and helps us to constantly strive for excellence. And for that, we are very grateful to you.

Thanks again, we look forward to the pleasure of serving you for many more years to come.

Management
Hotel Sarthak Palace.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai, Maharashtra, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 13, 2012

This place has brilliant rooms, brilliant service, brilliant everything. A place which I would like to go every time I visit Delhi and a place I would recommend to all my friends. Hotel Sarthak Palace has each and everything that a person would look for in a relaxing holiday or even for a work trip. I did not face any inconvenience of any sort.

  • Stayed March 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TasneemMuchhala
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SM321_12, General Manager at Hotel Sarthak Palace, responded to this review, August 6, 2013
Dear Guest,

Thank you for sparing time to write your review here. We are overjoyed to read that you had such a fantastic stay with us.

We strive to go above and beyond in terms of service and hospiltality and for you to feel compelled to post your experience of this on to Trip Advisor is much appreciated.

We will look forward to welcome you back again

With Warm Regards
General Manager
The Sarthak Palace
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Sarthak Palace

Property: Hotel Sarthak Palace
Address: 14a/34 | W.E.A., New Delhi 110005, India
Location: India > National Capital Territory of Delhi > New Delhi > Biden Pura
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style:
Ranked #396 of 715 Hotels in New Delhi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Sarthak Palace 3*
Number of rooms: 36
Official Description (provided by the hotel):
Hotel Sarthak Palace offers 35 air-conditioned accommodations with complimentary newspapers and complimentary bottled water. Rooms feature city views. These individually furnished accommodations have separate dining areas. Memory foam beds feature Egyptian cotton linens and premium bedding. 40-inch LCD televisions come with premium cable channels and free movie channels. Bathrooms include shower/tub combinations with handheld showerheads, makeup/shaving mirrors, and complimentary toiletries. ... more   less 
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