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“centrally located”

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Hotel Sarthak Palace
Ranked #405 of 713 Hotels in New Delhi
Reviewed April 18, 2012

Booked through net and paid money in advance after inquiring on phone about the location and facilities in a budget amount. On all counts, this was perfect. Good clean room, reception lobby, floor lobbies, lift, and rooftop restaurant. Karol bag metro station is just on walking distance from where you can reach to any corner of delhi in no time. Just down the hotel, you will find restaurants, shops, temples, juices ice creams , chhats etc. hotel staff is polite and cooperative- ready to assist and guide you to enjoy your delhi stay.

Room Tip: take room on third floor so that you can enjoy roof top restaurant .
  • Stayed: April 2012, traveled with family
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3  Thank RajnishPathak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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88 - 94 of 138 reviews

Reviewed April 6, 2012

The booking said they would do airport transfer to Hotel , which they did not. We got a taxi instead. There was no hot water running, you have to go to reception to request Boiler is swtched on and then it takes time. They left room window open so got a mosquito buzzing me and wrecking my sleep and it left me with swollen check bite that ruined my first 5 days trip.

Funny thing is that their website shows a hotel picture with grass around it. This is all touched up. It is in a congested part of Karol Bagh and not a blade of grass to be seen !

On my return to Delhi, I went to another Hotel.

My advice - best avoided unless you just want a bed to kip !

  • Stayed: March 2012, traveled with family
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1  Thank Plain_Speaker_UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 27, 2012

The best part was that the market and shopping is all near by even using.
The train to places of tourist was easy.
The rooms are comfortable and the food good.
The staff are reasonably clever and clean.
I will certainly stay here again on future value for money.

  • Stayed: February 2012, traveled with friends
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1  Thank narumol k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 27, 2012

The room rate is very reasonable. The rooms are clean. Toilet should be improve a little. Very easy for shopping and eating in outside. Manager was very nice man. I will recommend to my friends and relatives.

  • Stayed: February 2012, traveled with friends
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1  Thank Boonyaluk M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 29, 2012

We stayed here in a group recently. had a ball. the roof top is to die for. specially in this weather. we'd have breakfast every morning there and in this weather it was just bliss. the waiters and housekeeping staff was extra friendly. any request and they'd get it done. Great hotel over all. had lots of fun, athe best.

  • Stayed: December 2011, traveled with friends
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2  Thank robhill340
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 27, 2012

very nice room n the room service is amazing...
i highly recommend it as they made my stay very comfortable..
plus the maket was very close by n made easier for me to shop and come back n relax.

  • Stayed: January 2012, traveled solo
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3  Thank kapur20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 7, 2011


We booked this hotel via Expedia after reading some of the reviews. It was an absolute disaster.
We arrived late at night after a very long trip. The guy at the reception was very rude and impolite ( the older guy working the next day was much nicer). We had booked an executive room ( the highest category they have) and got a dirty windowless box. Dirty, stuffy, dusty, stained sheets... The next day we asked to change to one with a window. That one had some funny bugs in the bathroom.. Stained sheets again and dirty and dusty again. Thank god we had our own sheets.
They ask you to call the reception before going to the roof restaurant for breakfast. We always did and that made no difference as no one had anything ready for us. The second day we waited over30 minutes for toasts ( that's all you get) and almost missed our flight.
The same guy who checked us in was now checking us out. We were already late and he was rude and trying To do everything on purpose to slow down the check out and try to find something to charge us for. He finally tried to rip us off for extra bottles of water . Would never go back.

  • Stayed: October 2011
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4  Thank worldtraveller201101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SM321_12, General Manager at Hotel Sarthak Palace, responded to this reviewResponded August 6, 2013

Dear Guest,

Please accept our most sincere and profound apologies for the annoying and dissatisfying experience caused to you.

The entire team of Sarthak Palace joins me in extending their sincere and profound apologies.

We hope you will not hold this experience against us and will offer us another opportunity to look after you in a manner that you expect and so rightfully deserve.

Kind Regards,
General Manager
The Sarthak Palace

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Sarthak Palace

Address: 14a/34 | W.E.A., New Delhi 110005, India
Location: India > National Capital Territory of Delhi > New Delhi > Biden Pura
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style:
Ranked #405 of 713 Hotels in New Delhi
Price Range: $22 - $39 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Sarthak Palace 3*
Number of rooms: 36
Official Description (provided by the hotel):
Hotel Sarthak Palace offers 35 air-conditioned accommodations with complimentary newspapers and complimentary bottled water. Rooms feature city views. These individually furnished accommodations have separate dining areas. Memory foam beds feature Egyptian cotton linens and premium bedding. 40-inch LCD televisions come with premium cable channels and free movie channels. Bathrooms include shower/tub combinations with handheld showerheads, makeup/shaving mirrors, and complimentary toiletries. ... more   less 
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