Room Type: The Royal Club Room #389
Other Hotels we looked at: The Imperial, Oberoi and Taj Palace
Highs + Lows:
Service: Truly End to End Service, they go above and beyond what typical hotels would do. What truly made it was the service didn't end when we checked out of the hotel. As we arrived at the airport to leave Delhi there was a Leela greeter to help us with the check-in and any last minute things we forgot and also the chaos that is Delhi airport.
Grounds: The hotel lobby and room decor are exquisite - high end furnishings, regal interior decor - was reminiscent of the rooms at The Plaza Hotel in NY, or Hotel de Paris in Monte Carlo, with an Indian twist. Flower displays everywhere were beautiful. The rooftop pool is gorgeous and heated so we were able to take a dip on a chilly night.
Excursions: we booked a trip to Agra via the Leela and they had the most amazing guide. Extremely knowledge and spoke perfect english and easy to understand all the history and wonder of the Taj.
Drivers: You can book a private car (the hotel has a fleet of 24 BMWs) by the hour for about $25 dollars (1500 INR), they will take you anywhere you want and all spoke perfect english so it wasn't a pain to communicate. (A trip to Agra with a private car cost about 35,000 INR) We wanted to try Karim's, a restaurant nestled in a bustling bazaar. The driver walked us personally there and waited outside while we ate. Amazing service.
Food: We ate at the the Qube for breakfast and it was one of the best Buffets on our trip to India. It rivaled most Vegas buffets. But in general, the breakfast buffets in the nice Indian hotels outside of Delhi aren't so lavish. We also ate "tapas" at the Library which were delicious.
The only low part that related to this hotel was during the excursion to Agra our guide (3rd party that works with Leela) took us to a tourist trap factory after I briefly asked if there was any good shopping. I've been in that kind of tourist trap factory before so I knew full well what they were trying to do - they give you an "educational" tour of how things are made and then try to force you to buy from them at prices that rival the department stores in the U.S making you feel really uncomfortable. A basic pashmina scarf for $90 US? (You can get this for a third to a quarter of the price at Khan Market) or how about low quality emerald studs for $5000? And usually, the tour guide who brings them there gets a back end commission. The tour guide wasn't pushy about it and he was extremely nice otherwise so I just shrugged it off.
This was our first time to India and Leela was the first hotel we stayed in. It was a great hotel to help ease into the craziness that is Delhi. This hotel truly exemplified's Indian Hospitality and Service. Everything was spot on and i would highly recommend this hotel.
- Official Description (provided by the hotel):
- The Leela Palace New Delhi at Chanakyapuri is located in the exclusive Diplomatic Enclave and has room sizes starting from 520 Sq ft. The hotel is close to the seat of government and houses four specialty restaurants and three bars, a multilevel spa with a fully equipped fitness center and the city's only rooftop temperature-controlled swimming pool. The hotel offers five complimentary food & beverage presentations round the clock, round trip airport transfers in our luxury BMW fleet and complimentary use of meeting rooms up to 2 hours for its Royal Club guests. ... more less
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- Also Known As:
- The Leela Palace New Delhi Hotel New Delhi