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“Fantastic experience”

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The Leela Palace New Delhi
Ranked #1 of 713 Hotels in New Delhi
Sonoma, California
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Fantastic experience”
Reviewed July 11, 2013

An absolutely lovely place, with beautiful rooms, excellent spa and gorgeous rooftop infinity pool. It provided a haven in Delhi's heat and humidity, and was a great place to relax for a day between flights. Not for nothing is this Trip Advisor's Number One hotel in Delhi!

  • Stayed July 2013, traveled with family
    • Value
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Helpful?
Thank Kate745_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KChauhan, Resident Manager at The Leela Palace New Delhi, responded to this review, July 28, 2013
Dear Guest,

Thank you for posting a review of us on TripAdvisor. It was a pleasure to have you stay with us. I am delighted to know that you had a pleasant stay at our hotel. We look forward to welcoming you back.

Kunal Chauhan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Winchester
Level Contributor
40 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed July 11, 2013

Sumptuous property where the guest is 100% in focus. Everything from the airport pick-up and drop is just a breeze. I use this hotel every time I am in Delhi and have never been disappointed. The food at all 3 restaurants is of the highest standard. Rooms are amazing and staff are fantastic.

  • Stayed June 2013, traveled on business
    • Value
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    • Service
Helpful?
1 Thank smaragdpete
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KChauhan, Resident Manager at The Leela Palace New Delhi, responded to this review, July 23, 2013
Dear Guest,

Thank you for taking out time and posting a review of us on TripAdvisor. It was a pleasure to have you stay with us. We look forward to welcoming you back in our Palace.

Kunal Chauhan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Port Moody, Canada
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 10, 2013

I don't have words for this place and the staff. Starting from the meet and greet at the airport till the drop right upto the immigration on the way back, everything was brilliant. The staff, the hotel, the service, everything was in the realm of superiority. It was overdue that Delhi had a taste of such service.

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Karan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KChauhan, Resident Manager at The Leela Palace New Delhi, responded to this review, July 11, 2013
Dear Guest,

Thank you for taking out time and posting a review of us on TripAdvisor. It was a pleasure to have you stay at our palace. I am delighted to know that you were really impressed with our hotel, services and staff. I have shared your feedback with my team and its a source of motivation for all of us. Thanks for your feedback. We look forward to welcoming you back to our hotel.

Kunal Chauhan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leeds, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
Reviewed July 4, 2013

I'm lucky enough to get to travel a bit with my job and mostly I stay at mediocre hotels when in the UK or US however this was different class. For the same money as a walk shoe box in Manhattan or Paris you get palatial opulence a working class oik like me could ever dream of.

If you're going to Delhi and want to stay in a top quality hotel this is the place for you. On my last visit Jackie Chan and Madeline Albright were staying. Although I'm not sure they were together, as an item.

My only criticism is the waiter in the India restaurant was too attentive. To the point were I told him to leave me alone. Although this is probably down to me being grumpy. All round the staff were beyond superb. The best hotel staff I've ever come across on my travels.

For £130 a night you wont get anything better.

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank placid_casual_leeds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KChauhan, Resident Manager at The Leela Palace New Delhi, responded to this review, July 8, 2013
Dear Guest,

Thank you for posting a review of us on TripAdvisor. It was a pleasure having you stay with us. I am glad to know that you had a comfortable stay with us. Thank you for your feedback. We look forward to welcoming you back to our Palace soon.

Kunal Chauhan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Espoo, Finland
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed July 4, 2013 via mobile

Leela Palace does deserve its #1 ranking among New Delhi hotels: well maintained and beautifully decorated rooms and public spaces, friendly staff and superb restaurants. The sommelier - I believe he was from Brazil originally - of the rooftop restaurant was very knowledgeable about wines. Hotel offers rides from and to the airport with white beamers, very convenient.

Stayed September 2012, traveled on business
Helpful?
Thank K K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KChauhan, Resident Manager at The Leela Palace New Delhi, responded to this review, July 8, 2013
Dear guest,

Thank you for taking out time and posting a review of us on TripAdvisor. It was a pleasure to have you stay with us. We am delighted to know that you liked our hotel, services and staff. We have shared your feedback with our team and its a source of motivation for all of us. Such scintillating reviews make our efforts worthwhile We look forward to welcoming you back to our hotel.

Kunal Chauhan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Lauderdale, Florida
Level Contributor
53 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed July 3, 2013

After three nights at The Leela Palace, the room at the historic Imperial, though not the property itself, felt like a step down. That should tell you something about the sheer opulence that is Leela. The initial e-mail contact with a super polite reservations manager, the fawning greeting in the lobby with garlands with somebody photographing our arrival, a room furnished quite expensively with furniture of heirloom quality, ultra thick towels and fine linen, a top quality mattress, a huge bathroom that had both a bathtub and a spacious shower, a staff that was unfailingly cheerful and polite, and an overall decor all through the property that was quietly traditional without being ostentatious - The Leela Place definitely belongs in the top 10% of the 5-star category.

The $300 per night charged in the end of March, 2013 was quite in line with what its few competitors, the Imperial, Oberoi and Taj Palace in Delhi were charging at the time. Much to the delight of vacation travelers like me who pay for these luxuries out of their own pockets, the rates in the summer of 2013 have collapsed to about half that, a reflection of the downturn in both business and vacation travel primarily out of Europe and to some extent globally. I doubt the high season prices will ever reach the $300 mark again.

It is true that the Indian 5-star hotels in Leela's class all try to deliver the same elegance and experience, but you will often find some frayed edges in the older properties regardless of their overall excellence. Perfect maintenance is not a strong suit of the Indian hoteliers. The Leela benefits from its newness. Therefore, one can only hope it would look and feel just as impeccable ten years from now.

If I have any complaints, it is the kitschy bust of god knows what that dominates the garden and pool area with its humongous size and placement. Replace that Route 66 style eyesore with some truly artistic sculpture or carving that is more in keeping with the rest of the property.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank FloridianDesi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level Contributor
46 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed July 1, 2013

I stayed at the Leela Palace in New Delhi for two weeks for a mission. If you have business to do with local governments and the private sector in India, the location is great as it is close to most offices and authorities. Security taken seriously and most guest subject to a body scan and access to rooms is controlled electronically.

I had a room on the sixth floor with views over the - not so exiting - city skyline, but at least above the smog. The rooms are luxurious and nicely decorated with ample of space for storage and an impressive bath. Had an issue with the an exhaust like smell coming out of the A/C, but was resolved by moving into another room. Internet connectivity was initially slow, but after reporting it to the management it was fixed.

The downstairs restaurant Le Cube is a gem! This place offers excellent cuisine that in many US cities you would have to wait in line to get a seat. From pasta to lamb to Indian dishes - amazing! The penthouse restaurant - though in a beautiful setting - appear way over-prized for what you get. Who is prepared to pay USD 45 for a main dish? Breakfast, again taken at the Le Cube, was equally excellent.

Staff in general very helpful. Sometime too helpful with two assistants trying to carry one suitcase or trying to entertain even though I had preferred privacy instead - but overall an excellent staff. BTW, the spa, roof deck swimming pool (yes!) and the gym are of a very high standard as well and offer a nice way to relax after a hectic day of government meetings throughout Delhi.

Will be back for sure should my job take me there again.

  • Stayed August 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank WorldtravellerFromDC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Leela Palace New Delhi

Property: The Leela Palace New Delhi
Address: Diplomatic Enclave | Chanakyapuri, New Delhi 110002, India
Phone Number:
Location: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in New Delhi
#1 Spa Hotel in New Delhi
#1 Luxury Hotel in New Delhi
#1 Romantic Hotel in New Delhi
#3 Family Hotel in New Delhi
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Leela Palace New Delhi 5*
Number of rooms: 254
Official Description (provided by the hotel):
The Leela Palace New Delhi at Chanakyapuri is located in the exclusive Diplomatic Enclave and has room sizes starting from 520 Sq ft. The hotel is close to the seat of government and houses four specialty restaurants and three bars, a multilevel spa with a fully equipped fitness center and the city's only rooftop temperature-controlled swimming pool. The hotel offers five complimentary food & beverage presentations round the clock, round trip airport transfers in our luxury BMW fleet and complimentary use of meeting rooms up to 2 hours for its Royal Club guests. ... more   less 
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Also Known As:
The Leela Palace New Delhi Hotel New Delhi

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