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“Fantastic all around”

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The Leela Palace New Delhi
Ranked #1 of 716 Hotels in New Delhi
New Delhi, India
Level 3 Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Fantastic all around”
Reviewed March 7, 2013

We checked into the Leela Palace for a few days during a recent relocation trip to New Delhi. It was the perfect respite in the midst of a really busy, overwhelming week. From the minute we checked in we felt pampered. Staff were lovely, friendly, and eager to help in any way possible. The infinity pool on the rooftop was heated and so relaxing; we had the place practically to ourselves. Expensive but price reflects the high quality as well.

  • Stayed February 2013, traveled with family
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank MamaRTW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,802 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
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  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (494)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
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English first
Dubai, United Arab Emirates
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed March 6, 2013

We probably had one of the best holidays in India at the Leela Palace last year in June. It was a great week for us to unwind ourselves. Excellent service and very courteous staff. We would definitely be looking to return back to the hotel sometime soon to have the experience again.

  • Stayed June 2012, traveled as a couple
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Helpful?
3 Thank RibuKurien
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level 2 Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed March 5, 2013

Recently stayed at the Leela Palace for 4 nights. The service was impeccable, the ambiance of the hotel reeks luxury and the staff were polite, intuitive and extremely helpful every step of the way. I lost my wallet during my trip there and the staff scoured and uprooted the hotel in order to find it, and when they did, they placed in my safe and made sure I was made aware asap. The floor butler Gourav and the housekeeper Hitesh made the stay very comfortable.

Although, I have one complain. "Extreme service" - During my meal at The Qube, I felt as though I was being stalked; a member of the service staff approached every 3 minutes. Furthermore, the housekeeping staff relentlessly rang the doorbell at least 5-6 times in a day to see if I need anything, if they can turn down the room etc. etc. I know I should turn on the DND sign, but I suffered the service wrath of not doing so.

Note: Unnecessarily expensive.

  • Stayed February 2013, traveled on business
    • Value
    • Location
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Helpful?
5 Thank HiteshGandhi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Buenos Aires, Argentina
Level 5 Contributor
34 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed March 5, 2013

Very good hotel, a little far away but everything is far away in Delhi, you can take hotel taxis. Room was perfect, beautiful and very clean with a huge bathroom.Very comfortable bed and lots of pilows.Breakfast was very good. Room service was good.
Very nice spa and pool.

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank CarolinaJuez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chelmsford, United Kingdom
Level 4 Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed March 5, 2013

We stayed at the Leela for the final part of our 10th wedding celebrations around the golden triangle (we stayed the the Taj Palace at the start, which was also excellent).

Everything was excellent - check in was a breeze. They greeted us with garlands when we fist arrived. As we had stayed in a club room at the Taj, we decided to upgrade at the Leela too. Our room was amazing. They had placed a cake and roses in our room for us.

We ate at the Indian restaurant at the hotel on our first night - this was very yummy. We also used the roof top heated swimming pool - this was very relaxing.

On our last night, during our actual anniversary, we dined at Le Cirque. The food and service were amazing. They all made us feel very special, and even brought us a cake at the end with a candle. A lovely touch. We were amazed when we returned to our room after our meal at Le Cirque - they had placed another cake in our room AND had filled up the bath tub with bubble and rose petals! What a lovely gesture, and how they must have read our minds!

The club level was amazing. Again, the service was what you would expect from a hotel of this standard. The high tea and happy hour are very worthwhile. The staff were also very very competent and friendly.

One policy we loved at the Leela was that of not giving individual gratuities. They prefer you placing an amount in an envelope at the end of your stay, should you feel it worthwhile. This is then distributed amongst all of the staff. I think this is a wonderful idea, and more hotels should adopt this policy.

We were taken to the airport in a BMW (one of the benefits of the club level room). We were met by a Leela rep at the airport, who dealt with everything for us, including the departures card. He left us as we checked in. This was also a very special touch.

We were very sad to be leaving this hotel as we had such a wonderful time and such special memories. Thanks Leela and hopefully see you again soon.

Room Tip: Club level
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  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
4 Thank Asheeta C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level 5 Contributor
65 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed March 3, 2013

This is one of the most beautiful hotels we haw stayed at. The property is well taken care of an impeccable. The restaurants are amazing, the spa comfortable. But what really makes it amazing is its employees who naturally tend to all your needs with discretion amd grace.
When back in Dehli this is the only hitel we would consider and have recommended to all our friends.

  • Stayed February 2013
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank EGHMX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pennsylvania
Level 3 Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed March 2, 2013

I recently had the opportunity to stay at this establishment during January 2013 for three nights, and said stay, was wonderful! The staff, especially Ms. Varsha Koranne was extremely accomondating. The food was spectular...as also was the wait staff. Upon arrival I had an initial problem with a disturbing noise emanating from the vent which made it especially difficult to sleep; however, when I shared this issue with Ms. Koranne she immediately switched my room and said problem was resolved. The hotel's decor far exceeded my expectation and the hotel's attention to detail is grand. I would definitely recommend this very luxurious hotel to anyone visiting New Delhi.

Room Tip: Rooms facing their interior courtyard offer a wonderful view of their garden
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  • Stayed January 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
4 Thank SeanWade
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Leela Palace New Delhi

Property: The Leela Palace New Delhi
Address: Diplomatic Enclave | Chanakyapuri, New Delhi 110002, India
Phone Number:
Location: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Spa Hotel in New Delhi
#1 Romantic Hotel in New Delhi
#1 Luxury Hotel in New Delhi
#1 Business Hotel in New Delhi
#3 Family Hotel in New Delhi
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Leela Palace New Delhi 5*
Number of rooms: 254
Official Description (provided by the hotel):
The Leela Palace New Delhi at Chanakyapuri is located in the exclusive Diplomatic Enclave and has room sizes starting from 520 Sq ft. The hotel is close to the seat of government and houses four specialty restaurants and three bars, a multilevel spa with a fully equipped fitness center and the city's only rooftop temperature-controlled swimming pool. The hotel offers five complimentary food & beverage presentations round the clock, round trip airport transfers in our luxury BMW fleet and complimentary use of meeting rooms up to 2 hours for its Royal Club guests. ... more   less 
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Also Known As:
The Leela Palace New Delhi Hotel New Delhi

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