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“Was only ok not great” 3 of 5 bubbles
Review of Hotel West Inn

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Hotel West Inn
Ranked #510 of 706 Hotels in New Delhi
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Was only ok not great”
3 of 5 bubbles Reviewed September 14, 2012 via mobile

This hotel is ok. stayed on a few different nights during our trip. work is being done to decorate and some rooms are much better than others. breakfast was basic but ok. sometimes hot water. staff very hit and miss and not very warm and welcoming.

  • Stayed August 2012
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank sairz3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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47 reviews from our community

Traveler rating
    11
    12
    3
    2
    19
See reviews for
8
15
6
8
Rating summary
  • Location
    3 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Berlin, Germany
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 bubbles Reviewed May 8, 2012

Unfortunately we landed here on our first night in Delhi after a late flight via a ''helpfull' (NOT) taxidriver. Fist impression was: just plain dodgy, with some people sleeping on the sofas in the lobby.
It was just terrible. The photos of the hotel do NOT correspond to the rooms. At least our room did NOT look like the nice photos. The bathroom was smelly, the room was NOT clean, the bed was NOT clean. Cockroaches on the wall. Well, we ended up hanging out our mosquito net and sleeping on top of towels so disgusted we were.
Oh, and the breakfast in the lobby... just a jam sandwich and tea which we ended up barely touching.
You're well advised to stay clear of this so called hotel.

  • Stayed May 2012, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
Helpful?
Thank viagante_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these New Delhi hotels

cholladog
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed July 27, 2011

American couple, living in India for a year, booked West Inn online after reading good trip advisor reviews, and woefully surprised at how dirty our room was. Hair clogged in drain, hair and detritus on floor, dirty-but-ironed sheets, water stains all across the walls and ceiling, and intense stench of mildew.

It was 1am when we checked in (late flight) and had no other options but to stay there, as the hotel is located in a very random off-the-main-beaten-bath area, and we were so exhausted from travel. Asked for reimbursement from manager (didn't want to stay there the three nights we'd booked) and after more than an hour of back-and-forth (he claimed they had no policy for people leaving early- "no one has ever checked out early from his hotel") some guy at the desk finally hushed us up and paid us back *in cash* with *no receipt* and asked us *not to write a bad online review*. It was a travel nightmare.

Western travelers are advised to seek shelter elsewhere.

  • Stayed January 2011, traveled on business
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank cholladog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
2 reviews
5 of 5 bubbles Reviewed June 15, 2011

one could not find a better stay in delhi in such teriff. The most amazing thing about the place is cleanlyness,fast service, good food professional staff. it is always difficult to adivse somebody about hotels, but this gives u confidence to refer such an amazing place in delhi. my heartest wishes and keep it up.

  • Stayed June 2011, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank vinodpandey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Durban, South Africa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed June 14, 2011

Stayed here with hubby in May, we found the staff very friendly and effecient......rooms are neat and well serviced. New management has taken over and I see that the hotel has improved from my last stay in 2010. Would like to thank the staff and management for a wonderful stay. Will definitely recommend this hotel.

Sumayyah Adam/Gulzaar Adam
South Africa

  • Stayed May 2011, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank gulzaaradam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed June 10, 2011

If you like to walk in a room to smell midew, stay here. If you like bed sheetsand towels with pubic hair and other unknown stains, stay here. If you like repeatdly asking front desk for the password for wifi only to be told we will get back to you and they don't, stay here. If you like cold showers, stay here. If you like watching cockroaches in your room, stay here. If you like being served breakfast in the basement (very poor lighting), stay here. If you like to have pushy hotel staff selling you tours, stay here. IF YOU WANT A TERRIBLE ACCOMODATION EXPEREINCE IN NEW DELHI, STAY HERE. How this place became a hotel is a mystery.

  • Stayed March 2011, traveled solo
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank World_Traveller_2602
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Durban, South Africa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed June 1, 2011

I am South African, and just arrived back to South Africa. In Delhi I stayed at the Hotel West Inn, it was clean and neat. Staff was very friendly.
I have heard that new management as taken over, and everything to me looks tip top.

I am also a travel agent based in South Africa, and I will book my clients in this hotel since I have experience the stay at the above hotel.

Meg Pillay

Room Tip: Standard room was great
See more room tips
  • Stayed May 2011, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank megsumayyah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel West Inn

Property: Hotel West Inn
Address: Cottage 11, New Delhi 110008, India
Location: India > National Capital Territory of Delhi > New Delhi > Minto Road
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service
Hotel Style:
Ranked #510 of 706 Hotels in New Delhi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel West Inn 3*
Number of rooms: 26
Reservation Options:
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