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“Great stay”

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Hilton Garden Inn New Delhi / Saket
Ranked #43 of 715 Hotels in New Delhi
Certificate of Excellence
London, United Kingdom
Level 6 Contributor
60 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
“Great stay”
Reviewed January 9, 2011

The hotel location was great - connecting to 3 huge shopping malls from just the 2nd floor. Looks more like a boutique hotel - only 7 storeys. Everything about the room is great except that it doesn't come with a separate handheld shower. We had the highest floor and got the best view of the city from our room. Buffet breakfast and dinner was great - highly recommended overall.

  • Stayed November 2010, traveled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FRXY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,294 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
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Traveler tips help you choose the right room.   Room tips (200)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Wisconsin
Level 5 Contributor
71 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed January 4, 2011

The Hilton Garden Inn was an excellent hotel to arrive at in Dehli.

The room was very sound proof, bath/shower and amenities were excellent and service very good. I was recognized as Hilton Diamond Member. The airport travel arrangements were very good. The hotel also was able to arranged/provide a very nice vehicle and driver (about $100) for over ½ day. The driver was invaluable but was not a tour guide. The pool was under repair and the exercises equipment was fine. The restaurant was very good and the buffet wonderful. The hotel is part of and adjoining two shopping malls which was very beneficial to buy some “local” cloths and necessities. Made the cultural transition easier. I would gladly recommend this hotel. The hotel has a good air filtration system and this helped with the terrible "Dehli" smog.

Note, security is a large issue in India and screening of bags and use of metal detectors (if they work) will be employed at all public entrances. Airport will require copy of flight information/boarding pass with each person’s name and a passport to enter the airport.

  • Stayed December 2010, traveled with family
    • Value
    • Location
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Helpful?
Thank 150NightsPerYear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level 5 Contributor
55 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed December 23, 2010

It's a hotel nestled within shopping malls...I am not really into shopping but can imagine someone who loves malls and shopping will like this place.
Rooms are good size, not huge, not too small - they do have smoking rooms, which is why maybe they tend to put this really heavy perfume in the rooms? The perfumes in the room is kinda strong but I did get use to it over time.
Service is good, did try all the way to make customers happy - especially the waiters during breakfast. Services by reception is a little inconsistent. I checked in to the hotel and was told that I can have a king size bed the next day as I will be staying in the hotel for 5 days. To make my stay comfortable they have offered to move my luggage the next morning. I told them I am needed in the office early in the morning and I will not be present - so they have asked me to pack all my luggage and will give me the new room when I am back from the office. Came back from the office the next day and the reception, different guys and gals, told me they can't move the luggage when I am not around and there are no rooms...I am fine, but a little gutted as I was kinda ensured by the staff there will be a room with king size bed and good view and I woke up early to pack my stuff. Good thing is, the staff felt really bad and eventually changed the rooms for me.
Overall, i think the services are good!
Comfortable, clean, reasonable food - think I will come back again if I will be in the area in Saket in the future.

  • Stayed December 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Travellingsalesgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level 6 Contributor
319 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 255 helpful votes
Reviewed December 20, 2010

The Hilton Garden Inn was a convenient location to stay given the relatively shorter distance to the airport (as compared to Connaught Place for example) and my business meetings in and around the area. The hotel appears to be new, and possibly still work-in-progress. The front desk seemed under-staffed, so check-in took slightly longer than it ought to have being a possibly busy night, though check-out was quick. Being located close to two large malls, shops and restaurants are a short walk away. The hotel is very functional and no-frills (as are the rooms)- so dont expect lavishness or luxury - though its very clean, efficient and comfortable, as you'd expect from a Hilton brand.

  • Stayed December 2010, traveled on business
    • Value
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Helpful?
Thank Anuj_Mithani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bengaluru, India
Level 5 Contributor
59 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed December 19, 2010

Had a 2 day stay during my recent business trip to Delhi. A plesant hotel with an amazing staff. It's located right in midst of a big mall and conveniently close to the airport. But on the flip side it's quiet far from the city. It's a new hotel and is very well done.

  • Stayed December 2010
    • Value
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Helpful?
Thank Srikanth80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lahore
Level 4 Contributor
33 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed December 10, 2010

I had been to Delhi many times but happened to stay in Hilton Garden Inn for the first time and really loved my stay and plan to stay in same hotel going forward as well. The best part of this hotel is its location as its in center of city which makes it very practical to roam around and even in late night, you can lot of activity / life around you. Adjacent to this hotel are 3 big shopping complexes where you can not only shop but also can enjoy good food at their food court offering all varieties of Delhi special foods.
The buffet breakfast at hotel was very good with a lot to offer and tasty off course. Internet was free there with very good connectivity and business center was quite equipped. Overall the hotel staff was very nice and helpful so I would recommend others to stay here as well.

  • Stayed November 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Cancerian76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Level 3 Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed December 10, 2010

The hotel is in a very good location, surrounded by Saket Mall. The room was clean, well furnished, and well serviced by the cleaning staff. Breakfast left room for improvement, especially in the cleanliness department; we had to ask to get our table cleaned several times on consecutive mornings. Our major issue was with the banging noises that began early in the morning (seemingly, right above our room), three consecutive days. The first two mornings, there was no response from the Guest Services number (which incidentally was unanswered at most other times as well). The third morning, we gave up and called the front desk. The banging stopped for about an hour and a half and then re-started. We complained to the staff upon check-out and then again through a written response to a Hilton survey. Management's response was wishy-washy: they apologized for the inconvenience and would look into it, etc., etc. What a shame taht an otherwise pleasant stay was spoiled by the apathy of the hotel staff.

  • Stayed November 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PDuddy1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn New Delhi / Saket

Property: Hilton Garden Inn New Delhi / Saket
Address: A4 DLF Place | Saket District Centre, New Delhi 110017, India
Phone Number:
Location: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#30 Luxury Hotel in New Delhi
#42 Romantic Hotel in New Delhi
#45 Family Hotel in New Delhi
#54 Business Hotel in New Delhi
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hilton Garden Inn New Delhi / Saket 4*
Number of rooms: 116
Reservation Options:
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Also Known As:
Hilton Garden Inn New Delhi/Saket Hotel New Delhi

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