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“Excellent Hotel and Services!!”

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Hilton Garden Inn New Delhi / Saket
Ranked #33 of 708 Hotels in New Delhi
Certificate of Excellence
New Delhi, India
1 review
“Excellent Hotel and Services!!”
5 of 5 bubbles Reviewed July 31, 2014

Stayed here for a very short time and found the hotel and services at par with the other leading hotels in the city. The USP is its team and location! Highly recommended...... Thank You! Will be back soon!!

  • Stayed July 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Nupur G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Satya P, General Manager at Hilton Garden Inn New Delhi / Saket, responded to this review, August 28, 2014
Dear Guest

Many thanks for your kind compliments and appreciative feedback, we are more than pleased to serve you at our best. Our facilities, amenities and services made your stay comfortable, is a goal attained for us. We at Hilton Garden Inn New Delhi, Saket, as a team work to provide world class hospitality with excellent value for your money. Our guests are like our extended family. We look forward to welcoming you back to your home away from home on your next visit to New Delhi.

Yours sincerely
Satya Prakash,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,227 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (195)
Date | Rating
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English first
Seattle, WA, United States
1 review
5 of 5 bubbles Reviewed July 29, 2014

I enjoyed my stay at the HGI very much. The entire HGI staff are great and very accommodating. From the moment you get out of the car and until you leave, the HGI staff provides outstanding services. It's rare when any hotel staff take the time to know you and always meet and greet by name. I cannot say enough on the quality of services provided. Great job HGI staff.

  • Stayed July 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Steve R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Satya P, General Manager at Hilton Garden Inn New Delhi / Saket, responded to this review, August 28, 2014
Dear Guest

Our team is grateful to our guests who give us the chance to serve them and delight them, we thank you so much for your kind words, your appreciative feedback is certainly treasured and very valuable to us. At Hilton Garden Inn New Delhi, Saket we take pride in serving with world class hospitality specially tailored to suit our guest’s preferences and to fulfill the HGI satisfaction promise. We look forward to serve you with utmost care and comfort. We look forward to welcoming you back to your home away from home on your next visit to New Delhi!

Yours sincerely
Satya Prakash,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois, United States
1 review
5 of 5 bubbles Reviewed July 27, 2014

My female friend and I stayed 8 nights at the Hilton Garden Inn and we were well taken care of each day and always felt safe (which was important to us since we are two females in an unfamiliar city). We bought the hotel package that included the breakfast, which was a good decision. The breakfast is from 6:30-10:30 each day and includes Indian breakfast items and European/American items. You can also order pancakes, waffles, omelets, and eggs. Fresh fruit and juices were always available as well. The waiter will also give you a to-go container and bag if you wish for your city tours. Our room was always cleaned nicely and we were given extra water since we would only drink bottled water. There is a large TV in the room along with a nice shower, safe, iron with board, and free WIFI 24/7. When we wanted to go visit the sites, the hotel minivan would drive us around. It is a flat fee for 4 hours and 40 km, extra time and mileage is then added on. The hotel is also connected to the DLF mall on the second floor. You can easily get to the mall through the 2nd floor where there are restaurants like Chili's and Fridays, along with shops that were familiar to us (Forever 21, Colombia, etc.). The fitness room is nice: they provide hand towels and have 3 treadmills, 2 elliptical, and free weights. The pool is beautiful. I would highly recommend this hotel!

  • Stayed July 2014, traveled with friends
    • Location
    • Rooms
    • Service
Helpful?
Thank Nobleza_J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Satya P, General Manager at Hilton Garden Inn New Delhi / Saket, responded to this review, August 28, 2014
Dear Guest

It was great to have you staying with us, your appreciative feedback gives us satisfaction and motivation to serve more. Your suggestions provide us with guidelines to equip smart for better service, hence your feedback is always valuable to us. our aim is to provide maximum comfort and safety to our female travelers, to provide them a secure and comfortable stay. Your compliments give us the motivation and enthusiasm to give you more and exceed your expectations. It’s a pleasure to leave a lasting impression on you for the same. We look forward to welcoming you back to your home away from home on your next visit to New Delhi.

Yours sincerely
Satya Prakash,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
3 reviews
3 hotel reviews
4 of 5 bubbles Reviewed July 26, 2014

Visiting New Delhi for business - this is a convenient hotel with really attentive staff. Rooms are average, but clean and comfortable. Internet worked well too; important for business travellers. Breakfast also was good to start the day off right.

  • Stayed July 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank WilliamWobble
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Satya P, General Manager at Hilton Garden Inn New Delhi / Saket, responded to this review, August 28, 2014
Dear Guest

Your appreciative feedback gives us an immense pleasure and satisfaction. We thank you for your valuable feedback and kind compliments. We are happy that our level of service marked your stay, thus making your stay comfortable. Our team is committed to deliver best to our guests.
We are grateful to have catered to you and we look forward to the opportunity to serve you in all the ways during your next stay with us at your home away from home, Hilton Garden Inn New Delhi, Saket.

Yours sincerely
Satya Prakash,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed July 25, 2014

All staff extremely helpful and pleasant. Food very good and clean rooms. Situated in amongst a shopping mall. Easy access to everything without going out in the heat of the day. Avoid using the hotels taxi service. Somewhat expensive in that regards. Autos and small taxis are just as good to get around.

  • Stayed July 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank 182andym
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Satya P, General Manager at Hilton Garden Inn New Delhi / Saket, responded to this review, August 28, 2014
Dear Guest

It was certainly a pleasure for us to have served you to make your stay comfortable and memorable for you. We thank you and appreciate your kind compliments. Our guest oriented features and facilities are dedicated to achieve the exceed expectation remark as our brand promise. We try our level best to provide all the alternatives for the services according to our guest's preferences. We look forward to welcoming you back to your home away from home on your next visit to New Delhi.

Yours sincerely
Satya Prakash
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Eugene, Oregon
Level Contributor
135 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 bubbles Reviewed July 18, 2014

While not a 5 star hotel, I recommend this hotel without reservation. Their staff are wonderful and facilities are comfortable. I was leading a tour group and a previous hotel "forgot" to put my bags on the bus. When I discovered this when I checked into the Hilton, the desk clerk asked for the name of my previous hotel and description of my bags. Within several hours he arranged for the bags to be "recovered" and sent to me. That is service, above and beyond the call of duty. Thank you. This HGI is a classic HGI. Location to the city is well. While the lobby is small and halls are blah, the rooms are great, clean and functional. The shower has a regulator that mixes the cold and hot so I do not get a cold shock or near scalding water. This is often a problem in Indian hotels and the first time I encountered such a safety device. Tarriff is fair, food a bit expensive. I would recommend it again. The free wifi is definitely appreciated. It is also attached to a western style shopping mall.

Room Tip: No special recommendations.
See more room tips
  • Stayed July 2014, traveled on business
    • Value
    • Rooms
    • Service
Helpful?
1 Thank deanham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Satya P, General Manager at Hilton Garden Inn New Delhi / Saket, responded to this review, August 28, 2014
Dear Guest

We thank you for your valuable feedback and appreciate your kind words and compliments. Our team at Hilton Garden Inn New Delhi, Saket work to provide the best facilities and services to our guests and the efforts our team makes to fulfill the guest preferences always leave us with the satisfaction our brand promises to its guests. However you have marked otherwise, we deeply regret the inconvenience caused to you, please be noted that necessary measures are being taken to ensure non recurrence of the same. We look forward to welcoming you back to your home away from home on your next visit to New Delhi!

Yours sincerely
Satya Prakash,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed July 15, 2014 via mobile

I am pleased with the great service provided to all of my groups by the entire staff I shall thank poomam and miss hayat who went out of the way at times . I shall also thank rajesh and his team from bell desk. The resto was also great.

Stayed April 2014
Helpful?
1 Thank unnibhai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Satya P, General Manager at Hilton Garden Inn New Delhi / Saket, responded to this review, August 27, 2014
Dear Guest

Our team is grateful to our guests who give us the chance to serve them and delight them, we thank you so much for your kind words, your appreciative feedback is certainly treasured and very valuable to us. our team at Hilton Garden Inn New Delhi, Saket takes pride in serving with world class hospitality specially tailored to suit our guest’s preferences and to fulfill the HGI satisfaction promise. We look forward to serve you with utmost care and comfort. We look forward to welcoming you back to your home away from home on your next visit to New Delhi!

Yours sincerely
Satya Prakash,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn New Delhi / Saket

Property: Hilton Garden Inn New Delhi / Saket
Address: A4 DLF Place | Saket District Centre, New Delhi 110017, India
Phone Number:
Location: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#21 Luxury Hotel in New Delhi
#42 Romantic Hotel in New Delhi
#45 Family Hotel in New Delhi
#54 Business Hotel in New Delhi
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Garden Inn New Delhi / Saket 4*
Number of rooms: 116
Reservation Options:
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Also Known As:
Hilton Garden Inn New Delhi/Saket Hotel New Delhi

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