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“Excellent Hotel”

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Hilton Garden Inn New Delhi / Saket
Ranked #37 of 716 Hotels in New Delhi
Certificate of Excellence
New Delhi, India
1 review
“Excellent Hotel”
Reviewed May 14, 2014

Hilton garden inn saket is a home away from home. If you want a perfect place to relax and do business, this is the ideal place. stayed here for the first time only for few hours though but had a great time.

  • Stayed May 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Vivek R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Satya P, General Manager at Hilton Garden Inn New Delhi / Saket, responded to this review, May 20, 2014
Dear Vivek R

It was great to have you staying with us, we would look forward to serve you more. Despite your short stay with us, you took out time to give us your valuable feedback; we thank you for the same. Your compliments give us the motivation and enthusiasm to give you more and exceed your expectations. It’s a pleasure to leave a lasting impression on you for the same. We look forward to welcoming you back to your home away from home on your next visit to New Delhi.

Yours sincerely
Satya Prakash,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,267 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (199)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
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English first
Oakville, Canada
Level Contributor
214 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed May 12, 2014

The lobby leaves you wondering what type of hotel it is, but the rooms are very nicely appointed and comfortable. the breakfast is ellaborate, and the friendliness of the staff is really extraordinary. You have direct access to the DLF mall from the second floor ( its thru the restaurant India Grill). The bar is nice and adequately stocked and they ahve 24 hours room service. there's no mini bar, but you can order whatever you want 24/7

Room Tip: Take a room on their highest floor, or 7 to be more precise. Its nicer, not that you will get a grea...
See more room tips
  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Iqbal H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Satya P, General Manager at Hilton Garden Inn New Delhi / Saket, responded to this review, May 20, 2014
Dear Iqbal H

Thank you so much for your appreciative feedback and kind words. At Hilton Garden Inn New Delhi, Saket we take pride in serving with world class hospitality specially tailored to suit our guest’s preferences and to fulfill the HGI satisfaction promise. Our team is grateful to our guests who give us the chance to serve them and delight them. We look forward to serve you and your friends with utmost care and assure you the HGI satisfaction promise.

Yours sincerely
Satya Prakash,
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
1 review
Reviewed May 9, 2014

Its a good Hotel with all the facilities. Guest rooms at private area above restaurant/club facilities and no access to other people which is good. Rooms were pretty clean. But there is no peaceful environment at all (may be due to noisy area) and hotel location is not good (Its surrounded by three large malls). Not for couples atleast.

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Pankaj B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Satya P, General Manager at Hilton Garden Inn New Delhi / Saket, responded to this review, May 20, 2014
Dear Pankaj B

We thank you for your feedback. As an HHonors member you are our most valued guest. Our team at Hilton Garden Inn New Delhi, Saket work to provide the best facilities and services to our guests and the efforts our team makes to fulfill the guest preferences always leave us with the satisfaction our brand promises to its guests. However you have marked otherwise, we deeply regret the inconvenience caused to you, please be noted that necessary measures have been taken to ensure non recurrence of the same. We look forward to welcoming you back to your home away from home on your next visit to New Delhi.

Yours sincerely
Satya Prakash,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed April 29, 2014

we stayed here 2 nights check in was quick and staff was good and helpful.. ordered two pints of fosters but room service man has given us two bottles which was 330 ml each since when the pint has become 330 ml didnt know that.. overall service was good .....

Stayed April 2014, traveled as a couple
Helpful?
Thank subhash255
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Satya P, General Manager at Hilton Garden Inn New Delhi / Saket, responded to this review, May 2, 2014
Dear LcatB

We are delighted by your feedback and appreciation. Your feedbacks always help in improving our team efforts and generating new strategies for guest satisfaction and comfort.
Our Travel Desk/Concierge caters to all the requirements and arrangements for our guests who are travelling around and outside the city.
We are grateful to have catered to you and we look forward to the opportunity to serve you in all the ways during your next stay with us at your home away from home.

Yours sincerely
Satya Prakash,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed April 28, 2014

Stayed in Feb 2013, took forever to write review :).

Great rooms, awesome breakfast and service throughout. Location is perfect with malls all around.

Check-in process was big negative. We booked 3 rooms and were told only 2 were available, offered to accomodate us in larger rooms with a refund for the 3rd room. Hotel did not want to get involved in issuing refund since booking was through expedia. Had to be pretty blunt with them about it and asked for refund right away, suddenly 3 rooms became available.

I'd still recommend the hotel.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travelbbug22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Satya P, General Manager at Hilton Garden Inn New Delhi / Saket, responded to this review, May 20, 2014
Dear Travelbbug,

Your feedback is really valuable to us, giving us the outlines of your stay helps us to serve you better. Whenever we get the next opportunity to have you with us, we can offer you the comfort according to your expectations and preferences. We regret the inconvenience caused to you during your stay with us. Bookings through Expedia require a follow up with the Expedia team, which left us in a tizzy to communicate to you your desired information. All the necessary steps are being implemented and we assure your next visit with us will exceed your current expectations. We look forward to welcoming you back to your home away from home on your next visit to New Delhi.

Yours sincerely
Satya Prakash,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
51 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed April 26, 2014 via mobile

This hotel is in the south of Delhi in a very western setting - attached to a western style shopping centre. Rooms are clean and comfortable and staff were very accommodating - there were even cookies to be had downstairs. Pool and spa was very good, lots of pigeons chased away by the staff all day. Small gym room was well equipped.

You will need a car (or taxi) to get to old Delhi, although we did walk to Qtab Minar from here - about 45 minute walk. If you get a taxi somewhere it is easiest to organise for them to pick you up as well - it is not a mater of simply hailing another one on the street.

I would suggest eating at Dhaba - as you leave the hotel on level 2 into the shopping centre it is on the left. Fantastic naans we kept going back for.

Overall, great stay and if you are not worried about being so far south, it is very nice.

Stayed April 2014, traveled as a couple
Helpful?
Thank LcatB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Satya P, General Manager at Hilton Garden Inn New Delhi / Saket, responded to this review, May 5, 2014
Dear LcatB

We are delighted by your feedback and appreciation. Your feedbacks helps us in improving our team efforts and generating new strategies for guest satisfaction and comfort.
Our Travel Desk/Concierge caters to all the requirements and arrangements for our guests who are travelling around and outside the city.
We are grateful to have catered to you and we look forward to the opportunity to serve you in all the ways during your next stay with us at your home away from home at Hilton Garden Inn saket.

Yours sincerely
Satya Prakash,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Karnataka, India
1 review
Reviewed April 26, 2014

One of the best hotel in Delhi. A very friendly and professional staff especially at reception. Everyone at the hotel was very helpful and I felt like home. Thank you for the true care and hospitality!! Highly Recommended!!

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Rajnish S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Satya P, General Manager at Hilton Garden Inn New Delhi / Saket, responded to this review, May 2, 2014
Dear Rajnish S

We thank you for acknowledging and appreciating our efforts and it’s always a pleasure to serve our guests in all possible ways which leaves a lasting impression. Thank you for all your kind compliments and feedback. We look forward to welcoming you back to your home away from home on your next visit to New Delhi.

Yours sincerely
Satya Prakash,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn New Delhi / Saket

Property: Hilton Garden Inn New Delhi / Saket
Address: A4 DLF Place | Saket District Centre, New Delhi 110017, India
Phone Number:
Location: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#25 Luxury Hotel in New Delhi
#42 Romantic Hotel in New Delhi
#45 Family Hotel in New Delhi
#54 Business Hotel in New Delhi
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Garden Inn New Delhi / Saket 4*
Number of rooms: 116
Reservation Options:
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Also Known As:
Hilton Garden Inn New Delhi/Saket Hotel New Delhi

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