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Hilton Garden Inn New Delhi / Saket
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Reviews (1,421)
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1,184 - 1,189 of 1,421 reviews
Reviewed February 14, 2012

We had a great couple of nights at the HGI in Saket. If you're looking for business accommodation, this will be a fine choice. Service is excellent, the buffet is quite good and facilities are on par with business class hotels. However, tourists may find the location in the Saket mall district a bit far from the sights and (relatively) expensive to get to them. That said, it was nice to escape the busier parts of the city to the calm of the hotel as well as get some shopping done.
My only complaints regarding facilities are the lack of bathtubs in many rooms and that the king bed is just two twins put together which isn't ideal if traveling with a partner. The wonderful service, particularly at breakfast, may more than make up for these slight inconveniences.

Room Tip: Make sure to ask for a bathtub in advance if you prefer
  • Stayed: December 2011, traveled as a couple
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1  Thank SLH1111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MonishaDewan, General Manager at Hilton Garden Inn New Delhi / Saket, responded to this reviewResponded February 15, 2012

Dear Nemo513,

Thank you for reviewing Hilton Garden Inn New Delhi Saket, we are delighted that you had an enjoyable and comfortable stay with us.

We very much appreciate your valuable feedback on the hotel's accommodations, facilities and breakfast offering. We thank you especially for your compliments on our service, of which we are very proud to provide for the comfort and well-being of all our guests.

We look forward to welcoming you back on your next trip to New Delhi.

Yours sincerely,
Monisha Dewan
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 11, 2012

Over the years, I have been staying at the 5+ stars hotels in Delhi as there was no other options available. I was pleased to see mid range hotel like the Hilton Garden Inn open recently. I stayed there 6 days recently and was very pleased with the outstanding service provided by the hotel staff. Each and every staff member was helpful and interested in pleasing us. I am especially thankful to Mr. Kodesia who went above and beyond to assist me and my wife. My wife became sick and Mr. Kodesia arranged to get the medicines for us. Also we liked a cd being played in the adjoining mall and Mr Kodesia again got us not only the name of the cd but the cd itself. These are just few instances of type of service
we received at the hotel.

Granted the lobby or the entrance to the hotel is not as impressive as the 5+ star hotels but this hotel makes up with the service it offers. Food was great and attached malls are great asset for shopping etc.

  • Stayed: January 2012, traveled on business
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1  Thank AIWIW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MonishaDewan, General Manager at Hilton Garden Inn New Delhi / Saket, responded to this reviewResponded February 13, 2012

Dear AIWIW,

It is a pleasure to know that your experience at Hilton Garden Inn New Delhi Saket left you and your wife with positive impressions.

Thank you for your kind review of our hotel and the team, especially your compliments to our Assistant F&B Service Manager Shivankar Kodesia. Indeed, he and the rest of my team work very hard to uphold the consistency and high standards of service for the comfort of all our guests. I am most pleased that you were well looked after throughout your stay.

We hope that you will visit us again in the future and we look forward to welcoming you back.

Yours sincerely,
Monisha Dewan
General Manager

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Reviewed February 10, 2012

Stayed at the HGI New Delhi for 5 nights in early Feb. ( Travelled to New Delhi for a family wedding). The rooms very exceptionally clean and quiet and the hotel staff was attentive and courteous. There is only one dining option, the India Grille, in the hotel; however, the hotel is attached to a large complex of shopping malls that have numerous dining options.
The India Grille serves a very good breakfast buffet, and has a nice bar/lounge area as well.

The room had good wifi coverage, bed/pillows were extremelycomfortable, and bathroom amenities were of good quality.

Tip: if you are going to Agra and the Taj Mahal, hire a car/tour guide through the hotel, and ask to have Sanjay as your driver and Ravi Chaurasia as your guide- you won't be disappointed!

  • Stayed: February 2012, traveled with family
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1  Thank Tom H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MonishaDewan, General Manager at Hilton Garden Inn New Delhi / Saket, responded to this reviewResponded February 13, 2012

Dear Tom H,

We are delighted that you enjoyed your stay with us early this month. Thank you for your encouraging feedback on our room and amenities, our service and the India Grill.

We are also pleased that you had a memorable trip to Agra!

Thanks again for your feedback and we hope to welcome you back in the future.

Yours sincerely,
Monisha Dewan
General Manager

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Reviewed February 10, 2012

All very good at the Hilton Garden Inn and all you would expect from a Hilton hotel. Staff were very good, wifi worked very well, the location next to a new mall is great for different food options and so the combination makes for a confortable stay in Delhi. Should you be in Delhi to see the older monuments and attractions which are primarily in the north then expect more travel time.

  • Stayed: February 2012, traveled as a couple
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Thank David L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MonishaDewan, General Manager at Hilton Garden Inn New Delhi / Saket, responded to this reviewResponded February 13, 2012

Dear David L,

Thank you for reviewing Hilton Garden Inn New Delhi/Saket, we are very pleased that you had an enjoyable and comfortable stay with us.

We very much appreciate your valuable feedback and hope to welcome you back should you return to New Delhi.

Yours sincerely,
Monisha Dewan
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 6, 2012

Best part is the location.. you can walk to Select City Walk Mall directly from the hotel

Room Tip: Choose room on top/7th floor for nice view
  • Stayed: February 2012, traveled on business
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Thank Tushar_bhardwaj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MonishaDewan, General Manager at Hilton Garden Inn New Delhi / Saket, responded to this reviewResponded February 8, 2012

Dear Tushar_bhardwaj,

We are very pleased that you enjoyed your stay at Hilton Garden Inn New Delhi Saket.

We look forward to welcoming you back on your next trip to New Delhi.

Yours sincerely,
Monisha Dewan
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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