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“Poor” 2 of 5 bubbles
Review of Hotel Kingston Park

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Hotel Kingston Park
Ranked #325 of 705 Hotels in New Delhi
Manchester, United Kingdom
Level Contributor
166 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
“Poor”
2 of 5 bubbles Reviewed February 9, 2013

Last two nights of 26 day trip-what a disappointment. Dark,small,grubby room. Anything white was grey,loo seat was detached. No alcohol in hotel for a nightcap,no public rooms and breakfast was very poor and basically cold.Dirty plates piled up in a plastic bowl as you entered dining room.
Staff advised not going out of hotel in the evening. About 3k from centre.
Karim's nearby was a decent eating house.

Room Tip: Find somewhere else.
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  • Stayed January 2013, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Donkeede
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HOTEL_KINGSTON_PARK, Manager at Hotel Kingston Park, responded to this review, February 17, 2013
Dear Guest

Thank you for your feedback. We have taken careful note of your comment.

Please be assured your experience was certainly not reflective of our usual standard of service and I do apologise for the inconvenience. Your feedback has been shared with the relevant department heads and I assure you immediate improvement.

Thank you.

Manager
Hotel Kingston Park
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

122 reviews from our community

Traveler rating
    40
    32
    29
    16
    5
See reviews for
27
32
5
23
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Mold, United Kingdom
Level Contributor
68 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed February 8, 2013

We stayed her for 4 nights. I think it would be a good place to stay if you were on business and out all day but less so if you are on holiday. The room was fairly small although the bed was huge and comfortable but there was limited storage for the 2 of us with luggage for a 3 month trip. This would not have been a problem if staying a few nights on business and indeed many of the guests seemed to be doing a course in the small conference room. The small bathroom was immaculate and the hot water and shower strength good. There was a kettle and refridgerator in the room but no window. Coming back to rest in the afternoon you had no sense of time as to when it got dark and the overall feel was of being in a cell albeit a very comfortable one.
The management were pleasant with good english. We used room service 3 days and it was very good and reasonably priced.
Soundproofing between rooms could be better.

  • Stayed February 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank themaevequeen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HOTEL_KINGSTON_PARK, Manager at Hotel Kingston Park, responded to this review, February 17, 2013
Dear Guest

Greetings from Hotel Kingston Park !!

Thank you very much for taking the time to share your experience at our Hotel.

We are glad to know that you enjoyed your stay, and hope to welcome you back again in future.

Thanking You

Manager
Hotel Kingston Park
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Surat, India
Level Contributor
61 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 bubbles Reviewed February 1, 2013

I have been staying at this property for like around 3 years. I almost feel home now. The staff is helpful and now know me since a while. Not very flashy hotel but nice rooms and breakfast for the price offered. Good value for money. Recommended for frequent travellers. They give free airport transfers too but only one way.

Room Tip: Recommended for frequent travellers.
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  • Stayed December 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank KhushrooDumasia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HOTEL_KINGSTON_PARK, Manager at Hotel Kingston Park, responded to this review, February 17, 2013
Dear Guest

Greetings from Hotel Kingston Park !!

Thank you very much for taking the time to share your experience at our Hotel.

We are glad to know that you enjoyed your stay, and hope to welcome you back again in future.

Thanking You

Manager
Hotel Kingston Park
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
UK
Level Contributor
143 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 bubbles Reviewed January 29, 2013

Stayed her for 2 nights over New Year. Location great, a couple of minutes walk from Karol Bagh metro station and the metro system is great. Room - had one with no window but that wasn't a problem. It was really clean, very comfortable, bathroom was spotless clean.
Staff very friendly.
If you dont fancy eating at the hotel there are plenty of restaurants within about 10 minutes walk.
Will definately stay at this hotel again.

  • Stayed December 2012, traveled solo
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Canterburylass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HOTEL_KINGSTON_PARK, Manager at Hotel Kingston Park, responded to this review, February 17, 2013
Dear Guest

Greetings from Hotel Kingston Park !!

Thank you very much for taking the time to share your experience at our Hotel.

We are glad to know that you enjoyed your stay, and hope to welcome you back again in future.

Thanking You

Manager
Hotel Kingston Park
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Padua, Italy
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed January 28, 2013

Good location: close to the metro station, only 3 stops to downtown. Rooms are very simple but clean and welcoming. Perfect solution if you are staying in Delhi just one night before transfering. Friendly staff.

  • Stayed December 2012, traveled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Jiala82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HOTEL_KINGSTON_PARK, Manager at Hotel Kingston Park, responded to this review, February 17, 2013
Dear Guest

Greetings from Hotel Kingston Park !!

Thank you very much for taking the time to share your experience at our Hotel.

We are glad to know that you enjoyed your stay, and hope to welcome you back again in future.

Thanking You

Manager
Hotel Kingston Park
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Frankfurt, Germany
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed January 22, 2013

TheKingston Hotel is a great hotel and is the perfect location from which to visit NCR and the whole New Delhi . You can’t be more central. All the staff at the hotel were very pleasant and always helpful.
The room was perfect and well maintained. We had a view over the main street and the stock exchange. The buffet breakfast in the restaurant offered a large choice of items; the omelettes made on request were really good. Again the staff in the restaurant were very friendly and efficient. One of the advantages was that breakfast was served until 11.30 on Saturday and Sunday.
We had access to the executive lounge, where the hotel was offering hors-d’oeuvres and drinks between 17.30 and 19.30. Perfect timing before going out for dinner. However, we were surprised to see so many people taking advantage of this offering in the lounge as their ‘dinner’, particularly when you have a great city like Brussels with a vast choice of great restaurants and food. Incidentally, there is a great Moroccan restaurant called ‘La Kasbah’ just two minutes walk from the hotel.
The only negative point about the hotel, and maybe I am a bit over the top with this as German National, is that a lot of the time the front desk staff could not speak French or Flemish (both are national languages of the country); it was fine to communicate in English, but in my own country, it struck a chord that I could not use a national language.

Room Tip: Corners rooms are just better..prefer executive rooms...
See more room tips
  • Stayed December 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank dbx11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HOTEL_KINGSTON_PARK, Manager at Hotel Kingston Park, responded to this review, February 17, 2013
Dear Guest

Greetings from Hotel Kingston Park !!

Thank you very much for taking the time to share your experience at our Hotel.

We are glad to know that you enjoyed your stay, and hope to welcome you back again in future.

Thanking You

Manager
Hotel Kingston Park
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
delhi
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed January 20, 2013

The hotel rooms were very well maintained and tidy. Service and food was good. staff responded well on requests. More things can be added like free pick and drop for the guests . over all it was good experience.

  • Stayed January 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Cleartrip

Helpful?
1 Thank Tejinderpal S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HOTEL_KINGSTON_PARK, Manager at Hotel Kingston Park, responded to this review, February 17, 2013
Dear Guest

Greetings from Hotel Kingston Park !!

Thank you very much for taking the time to share your experience at our Hotel.

We are glad to know that you enjoyed your stay, and hope to welcome you back again in future.

Thanking You

Manager
Hotel Kingston Park
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Kingston Park

Property: Hotel Kingston Park
Address: 8/5 W.E.A, New Delhi 110005, India
Location: India > National Capital Territory of Delhi > New Delhi > Biden Pura
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #325 of 705 Hotels in New Delhi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Kingston Park 3*
Number of rooms: 24
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