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“Room was ok, but average customer service” 3 of 5 bubbles
Review of Hotel Kingston Park

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Hotel Kingston Park
Ranked #291 of 704 Hotels in New Delhi
Auckland Region, New Zealand
Level Contributor
49 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Room was ok, but average customer service”
3 of 5 bubbles Reviewed April 19, 2012

This is a pretty budget hotel so by this standard the room we got was ok. It was quite small so we hardly had any room to put our two backpacks and hand luggage. The room and bathroom were maintained well and clean.

The customer service was pretty average though. They weren't very friendly and when something was requested, the person delivering it to your room always barged inside without an invite instead of simply handing it outside the room - we found this weird and intrusive.

On a positive note, the roof top restaurant serves good food so eat at the hotel as we found it difficult as 1st time visitors to this area to find a good/clean/safe place to eat.

Checkout the near by Ajmal Kahn road for a true Delhi shopping experience (it can get very crowded) and bargains. Most of the stores are closed on Mondays though.

Room Tip: Get a room on a higher floor
See more room tips
  • Stayed March 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank kiwilankan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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121 reviews from our community

Traveler rating
    40
    32
    28
    16
    5
See reviews for
27
31
5
23
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Guangzhou, China
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed April 18, 2012

Very nice hotel with good location. Rooms were clean and beautiful. Staff was helpful and polite. price is not too high, compared to others very reasonable.
Will stay with them everytime i come to Delhi. Keep it up guys!!!:) Best Wishes

  • Stayed January 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank ally s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guangzhou, China
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed April 15, 2012

I went to Delhi for work last month.My agent booked me hotel Kingston park for my 5 days stay.
Rooms were very good and clean. Internet speed was also good. Dinner was good served hot unlike many hotels I have stayed in Delhi before. Already recommended all my friends to stay at dis property as this is very good and affordable price. Keep it up guys!!!!!

  • Stayed February 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Tsim L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oakville
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed March 20, 2012

I stayed at Hotel Kingston Park during last December 2011 on a short business trip to Delhi. This hotel was recommended by my friend.
Rooms were neat and well maintained with all the facilities. Most Important WIFI Internet was easily accessible.
Room service was instant and food was excellent. Will surely visit them again.

Room Tip: corner suites are large and sunny
See more room tips
  • Stayed December 2011, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Ashish K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed March 13, 2012

Need to call the reception to get the water heater ON. I didn't get to eat their hotel breakfast so no commends. Near to Market place. Not a new place like in photo. Can do better. We ordered dinner a few times, food at reasonable price and good.

  • Stayed March 2012, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Sue464
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kochi (Cochin), India
Level Contributor
51 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed January 10, 2012

It is a nice hotel,in the crowded Karolbagh area.I stayed there for four nights.The most important aspect is the cleanliness of the rooms.The hk department is carrying out a meticulous job .The front office staff,but for an aged guy, are very friendly.The room service is excellent .The b/f buffet is average with minimum choices of dishes,but still manageable.All together a nice experience.
Be sure to get a room in upper floors as the two rooms in ground floor are situated next to the lobby toilets/wash rooms.

  • Stayed January 2012, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank krishnakumar_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
auckland
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed December 21, 2011

I took my family to India for vacations last september. During my trip to New Delhi i booked my stay at this hotel. Rooms were clean and comfortable. you may find good online deals for this hotel. The Complimentary Breakfast and Internet connectivity was perfect.
They have a small rooftop restaurant which was quite interesting.
However the location is Ok, but i did not had any problems as the hotel had arranged my transfers. I recommend this hotel to all the reviewers.
Regards
jamie

  • Stayed September 2011, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank mullerjamie76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Kingston Park

Property: Hotel Kingston Park
Address: 8/5 W.E.A, New Delhi 110005, India
Location: India > National Capital Territory of Delhi > New Delhi > Biden Pura
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #291 of 704 Hotels in New Delhi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Kingston Park 3*
Number of rooms: 24
Reservation Options:
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