When you walk in to a 5 star restaurant, you know that when the bill comes you are going to go weak in the knees. No - one is not a masochist - as one goes for the quality of service and food. So even when you know its a rip off, you at least come away feeling good at being ripped off as the food and service was outstanding. At the China Kitchen at the Hyatt, it seems they have even forgotten the art of how to rip you off smoothly.
The food is still very good, but can you suffer the service? Avoid the semi private dining spaces because you can wait in the dark (literally) and hope that someone will appear to take the order or check if you need anything else.
We ordered the Peking Duck, one of the key reasons to go to the China Kitchen. It arrived in all its glory, excellent, and served in 3 platters with the Pancakes. After each of us (6 persons) took a pancake each we waited for the next round but none arrived. On asking the waiter, we were informed that only 6 pancakes are served. OK, could you get some more? Half an hour later, none came. But then we realised why they serve only 6 pancakes..... Because there was no duck to put in the pancakes! On asking for the balance Duck, we were informed ......the conversation went something like this -
US : Could you bring the balance duck please.
Waiter: Its finished.
US : How come - we hardly got any on the table.
Waiter : You get 98 pieces from the Duck. (that was truly amazing. Can you imagine the Chef carving trying to get the exact number!)
US : Bring back the duck, we will chew on the bones
Waiter : Sorry Sir, its been thrown, but if you insist I can bring you from some other table
US : No thank you
Waiter : OK, shall I bring you a raw duck (!!)
Did some research and found that a 1.2kg duck with 3 pancakes per person is what is a thumb rule for 5-6 persons. No mention of how many pieces one gets. Perhaps the China Kitchen needs to add this on the Menu - "98 pieces each of x gms".
The Manager took the Duck off the Bill and sent us complimentary desserts, but really by then the evening had been ruined.
Better options for the Peking Duck in Delhi include Setz.