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“Rip off without the Service”
Review of The China Kitchen

The China Kitchen
Ranked #167 of 12,933 Restaurants in New Delhi
Certificate of Excellence
Price range: $25 - $100
Cuisines: Chinese
More restaurant details
Restaurant details
Good for: Bar scene
Dining options: Late Night, Breakfast, Private Dining, Reservations
Description: The restaurant comprises four distinctive components: an open kitchen that is encountered immediately on entering the restaurant, five skilfully designed private dining rooms, the wine wall and tea bar, and the private dining room.The China Kitchen offers delicious signature Chinese delicacies ranging from Peking duck and beggar's chicken to hand-pulled and dan-dan noodles, and a host of sumptuous desserts. The China Kitchen is all set to launch all new menu starting 1st July, 2016.
Reviewed June 7, 2013

When you walk in to a 5 star restaurant, you know that when the bill comes you are going to go weak in the knees. No - one is not a masochist - as one goes for the quality of service and food. So even when you know its a rip off, you at least come away feeling good at being ripped off as the food and service was outstanding. At the China Kitchen at the Hyatt, it seems they have even forgotten the art of how to rip you off smoothly.
The food is still very good, but can you suffer the service? Avoid the semi private dining spaces because you can wait in the dark (literally) and hope that someone will appear to take the order or check if you need anything else.
We ordered the Peking Duck, one of the key reasons to go to the China Kitchen. It arrived in all its glory, excellent, and served in 3 platters with the Pancakes. After each of us (6 persons) took a pancake each we waited for the next round but none arrived. On asking the waiter, we were informed that only 6 pancakes are served. OK, could you get some more? Half an hour later, none came. But then we realised why they serve only 6 pancakes..... Because there was no duck to put in the pancakes! On asking for the balance Duck, we were informed ......the conversation went something like this -
US : Could you bring the balance duck please.
Waiter: Its finished.
US : How come - we hardly got any on the table.
Waiter : You get 98 pieces from the Duck. (that was truly amazing. Can you imagine the Chef carving trying to get the exact number!)
US : Bring back the duck, we will chew on the bones
Waiter : Sorry Sir, its been thrown, but if you insist I can bring you from some other table
US : No thank you
Waiter : OK, shall I bring you a raw duck (!!)
Did some research and found that a 1.2kg duck with 3 pancakes per person is what is a thumb rule for 5-6 persons. No mention of how many pieces one gets. Perhaps the China Kitchen needs to add this on the Menu - "98 pieces each of x gms".
The Manager took the Duck off the Bill and sent us complimentary desserts, but really by then the evening had been ruined.
Better options for the Peking Duck in Delhi include Setz.

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Thank Dsareen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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143 - 147 of 185 reviews

Reviewed June 3, 2013

I had been reading Vir Sanghvi go on and on about The China Kitchen being the best in Chinese in a five star hotel. Although I did not agree with him about the Royal China, Nehru Place, we anyhow, decided to visit this place. Well, one thing somehow, I have to mention that in the past few months, I have visited Orient Express at the Taj, Bukhara at Sheraton and now, The China Kitchen and At all these places, service was one sore point, which left a bitter taste in mouth. Though the food at all three places was good, poor service made you feel you were elsewhere.
We ordered the twice cooked crispy duck with Sichuan sauce, shredded chicken with wok fried chicken noodles and found the quantity and taste to be perfect. Their drinks list plus cocktails left much to be desired and none of the cocktails were worth the money. They never gave us the Aperitifs menu and we had to ask for it. The starters menu just had the dumplings and spring rolls, but when we didn't like the choice, the server said that he would get salt and pepper prawns which were very good. The server vanished for long times and for each thing we HAD to wait for long, right from water to aperitifs which I guess took more than 20 minutes to arrive. All in all, an ok experience.

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Thank Lata K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 26, 2013

On business and ten of us staying in hotel and quite honestly struggling with all restaurants except the breakfast buffet.

Went to China Kitchen twice: First time was OK but made mistake of going for the 'share it all out' option when we ordered. Therefore no-one got what they ordered but rather got a bit of everyones and they literally threw it at us. All starters and main courses arrived at the same time and no effort was made to ask anyone what they'd ordered or what was being served.. Whole experience was over before it started.

Second time an unmitigated disaster. Sent inedible food back 3 times but no-one seemed to care from the restaurant-side. That was enough especially as it's expensive.

Most people gave up eating in the restaurants and used the club room on the 6th floor for some quite nice snacks and free wine during happy hour.

Thank 2010cm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 14, 2013

China Kitchen serves excellent food, and a meal there is almost always awesome. But you have to know what to order...there are hits aplenty, but the misses can literally leave a bad taste in your mouth.
The mince soup has a beautiful sesame flavor, and is always consistent. As is the Poached chicken salad with peanuts. Best eaten right at the beginning of the meal, when it is still very cold and you are still very hungry. The Peking Duck is brilliant...I love the Hyatt-Chinese kitchen touch of adding sugar and sometimes the loaded chill oil.
My favorites are the wok-fried prawns and the Kung Pao chicken. The former has a delicious sauce, and the latter comes with just the right amount of dried fruit, ginger and lantern chillies.
My only grouse against the beautiful fried rice with bamboo shoots is...that the portions are becoming smaller by the year. The opposite can be said of the brilliant spicy lamb which is a gigantic dish. And fiery!
Vegetarian? The green beans with garlic, sesame spinach (cold), and the aubergine dish.

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Thank AartiSethiKhanna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 13, 2013

China Kitchen: Oriental
Hyatt Regency Hotel

Good to see some consistency… The Pecking duck today is as good as it was when they opened 5 years ago. Take a couple of friends, order half or the entire duck (depending on No. of people) and you really do not need anything else!
The meat is juicy and tender, the skin browned to a crispy perfectness and the accompanying plum sauce and garlic paste round off to make the perfect roles.

The last time however, we did eat more than just the duck! To accompany it we ordered a cold Braised Pork Salad and a Crystal veg Dim Sums. The duck was excellent, the dim sums a bit too doughy and the braised pork appeared to be a sliced up, store bought salumi (and not the good stuff); not the kind of dish you expect at a 5star, also there was just too much fat on each individual piece.

For the main course we had Spinach noodles, Sichuan Rice, Clay Pot Lamb and Chili Vegetables. The lamb was yum and had some nice flavors; the vegetables were tasty as were the noodles. The rice though was a disappointment; it was totally bland with no taste or flavor and tasted nothing like the dish description. Though some of the dishes were superlative (the lamb and the noodles) all the dishes had one thing in common, they were just too oily. Weather it was the lamb or the rice they all left a very oily feel on the mouth.

The overall experience at China Kitchen can only be described as below expectations. Especially the service; after we were seated it took 10 minutes to get menus, another 10 to get water, we weren’t given the drinks menu and when we asked for veg starters suggestions, all our server could offer was “we have some very good dimsums”!! Quite a useless suggestion given their numerous options.

Given the rising level of food quality across Delhi, the service expectations from a restaurant in a 5star hotel are stratospheric, especially given the dent in the wallet. In that aspect China Kitchen fails drastically. And even with their food they seem erratic.

Food Quality: 3/5
Dish Portions: 3.5/5
Service: 2/5
Value for money: 2.5/5
Meal for two (without alcohol): INR 5000 - 6500

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Thank Aditya D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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