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“Awful hotel, dishonest staff, misleading website - don't do it”

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Hotel Delhi City Centre
Ranked #216 of 715 Hotels in New Delhi
UK
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Awful hotel, dishonest staff, misleading website - don't do it”
Reviewed October 1, 2009

Pretty appalling. BEWARE - this has a "sister" hotel, The Hotel Ajanta. The photos on the website are of the Ajanta (which look quite reasonable), not the Hotel Delhi Centre and if you go there, you will find out why. The Ajanta is cheap and cheerful, but this is not even that good. Having looked around before checking in, I challenged the staff and they lied to my face several times, but when I threatened to leave without checking in they moved us to the Ajanta.

  • Stayed August 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mrclonkey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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335 reviews from our community

Traveler rating
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    21
    46
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
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English first
Bangalore
1 review
Reviewed September 29, 2009

I was on a business trip to Delhi and fortunately I had the privilege to book the hotel of my choice and unfortunately my destiny took me me to this hotel. people are really pathetic, room service guys look into your purse, as though its their birth right but anyway let me put it like this " its not a three star hotel pls don't get misguided and secondly its a place you are destined to deserve the worst possible respect"

  • Liked — nothing really
  • Disliked — Everything
  • Stayed August 2009, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank viks125
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these New Delhi hotels

Bretagne
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed September 6, 2009

Hello,

Escort girl entered by the back door with her client, customer of the hotel. Though they were discreet, they were not hiding. This hotel is probably not to recommend for family.

Best regards,

Stéphane

Stayed August 2009, traveled on business
Helpful?
6 Thank Esplumeors
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canada
Level 3 Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed August 22, 2009

My daughter and I had booked in advance 5 nights at this hotel. We thought it was overpriced for India. The hotel is operated by the Ajanta Hotel and is located behind the Ajanta. Breakfast is also served at the Ajanta Hotel. It had advertised being adjacent the the train station. It was not. The train station was about 5-6 blocks walk and the Main Bazaar and Connaught Place were not even close to being in walking distance. The staff were friendly and helpful. Mr Manik the tour director pressured us into a tour to Taj Mahal in a private car rather than taking the express train as he said it would take the same time and we'd be back before dark. After two nights and finding out that the tour operator was less than honest with us we cancelled our tour and decided to check out and leave India for my own health reasons at 7am. However we were not allowed to do so without paying the full 5 nights I had booked (but not yet paid for). After much arguing and upset and threatening to call the police they settled on making me pay for 3 nights (instead of only 2 that I stayed) and made me write a note stating why I was leaving - I did so under duress just to get out of there. We felt like we were being held hostage. The hotel owner later came to try and talk us into staying but never offered us reimbursement for the extra nights charge we did not stay. Upon returning home I checked the website and they had no right to charge me an extra night.
Had this situation not occurred when we wanted to leave early I would have totally recommended this hotel. But since it happened I and feel cheated I would not. Never has this type of thing happened to me at any hotel I've ever stayed at on my world travels.

  • Stayed May 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Natalka1927
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Delhi City Centre

Property: Hotel Delhi City Centre
Address: 8633 - 45 | Opp New Delhi Railway Station, New Delhi 110055, India
Location: India > National Capital Territory of Delhi > New Delhi
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#71 Business Hotel in New Delhi
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hotel Delhi City Centre 2.5*
Number of rooms: 30
Official Description (provided by the hotel):
Hotel Delhi City Centre is a fully renovated hotel with all modern facilities, the minibar, LCD TVs, ACs, Coffee tea makers, 24 hours room service, safety lockers, etc. Airport transfers (on request), taxi and tour services are also available. We are very centrally located near the Railway and Metro Stations and also close to Connaught Place, Jama Masjid, Museums and Shopping Centers. Our in house bakery and restaurant offers a variety of cuisines for all tastes. Ours is a family run hotel specially preferred by families and single women who find it safe and welcoming. We are proud to say that word of mouth has made us a recipient of so many prestigious awards and the first choice (in the Luxury Budget category) for guests coming to Delhi. We feel privileged to welcome our guests to Hotel Delhi City Centre. ... more   less 
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Also Known As:
Delhi City Centre New
Delhi City Centre Hotel

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