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Hotel The Royal Plaza
Ranked #74 of 715 Hotels in New Delhi
London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Total Rip Off”
Reviewed January 4, 2011

We had two rooms as there were four of us this was supposedley a deluxe room, if this was a deluxe room I would not like to see the ordinary ones, the cupboard/wardrobe smelt of must the floors were dirty, the staff were uninterested which made me wonder if they understood english as they just smiled. Everything is highly overpriced service is rubbish, we had a drink in the bar the waiters were only interested in the escort girls as there were several being provided for guests provided by the manager, the bar only had one ice bucket for all guests, food in the restaurant was cold when we complained they did not seem to care, the only helpful staff were the staff outside of the hotel, the ac in the room is rubbish this hotel should be a one star

  • Stayed December 2010, traveled as a couple
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    • Cleanliness
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Helpful?
5 Thank 186338Lynchmob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Scarsdale, New York
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed December 25, 2010

The service was horrible. Staff was unfriendly and the room was filthy and dirty when we arrived.
We did not have water in the AM. We called the reception and nobody answered. We had to go downstairs and nobody would give us a sincere explanation of what was going on.
Nobody cared. Not even the supervisors. At the time of our departure, the laundry was not ready. We had to wait an extra hour therefore lost our last visit to a site and had to rush to the airport to catch our flight. When we opened the the laundry at the destination, it was wet!
We used the business center. The staff was loud and although we asked them to lower their voice because we needed to concentrate, they continued with their attitude.
I would never go back or recommend this place to anybody. This is not a 5 star hotel at all.

  • Stayed November 2010, traveled as a couple
    • Value
    • Location
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    • Service
Helpful?
2 Thank infer97
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these New Delhi hotels

Tehran, Iran
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 19, 2010

I and my colleauges were invited to visit Label Expo 2010, this hotel service was not Good at all, we encounter bad behaviours from staff and managers, the air condition was out of work and staff did not attemp to fix it so we all catch cold. First They has recieved a deposit more than value of 4 days stay in their hotel and they did not return the rest of the money although we did not used their services due our busy program with Fair, and they use this chance of our shorttage of time to catch the airplane to cheat us about 200$. Wer never recommand this hotel to any one. We also have documents to prove if anyone really intend to know more. No to this hotel.
BGP Co. Ltd.
www.bgp-co.com

  • Stayed December 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BGPCompany
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
central
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed December 12, 2010

stayed here for a couple of nights for a convention next door at Shangri La. I was shocked by the nonchalant service and filthy rooms..

The airport transfer i ordered through the hotel was an old and filthy SUV. and had to walk 10 mins to get to the carpark.. I might as well waited in line for a taxi

I arrived at 1am and it took them 20 mins to give my my room key, but when i opened the door, a guest was in the room watching TV!! I quickly closed the door and ran down.. it took them another 10 mins to find me another room. Not a word of sorry from the staff.
the room was tiny - i could barely open my carry-on case in the room. carpet was dirty with stains all over. The bed was hard and the sheet was old and worn.. The towels were thin and cheap and hard.
Howevr, the Wifi in-room was surprisingly fast.
food was so so, the decor of the lobby was shockingly tacky..

  • Stayed December 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank chiwahwah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Olimpia, SP
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed December 11, 2010

The room was very small and dirty! The carpet full of stains! The towels and the sheets on the bed were dirty! Unbelievably disgusting!

  • Stayed December 2010, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Sueli1963
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kolkata (Calcutta), India
Level Contributor
127 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 162 helpful votes
Reviewed December 6, 2010

The room given to me was the smalled that i had ever come across in any of the star properties. The room was not even a perfect square and the corners were in a traingle shaped. The room service and buffet breakfast was good and the staff were helpfull and friendly. The overall experience of the hospitality was good but given the size of the room, i would not go there again as it feels very cramped.

  • Stayed July 2010, traveled on business
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank PrakashAgrawal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lima
Level Contributor
125 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed December 1, 2010

Hotel is fairly new but has an over the top Roman theme that does not come off well.
Restaurant breakfast is good with mostly local dishes. Internet is expensive, rooms comfortable.

  • Stayed November 2010, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AlexT7801
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel The Royal Plaza

Property: Hotel The Royal Plaza
Address: 19 Ashoka Road, New Delhi 110001, India
Location: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #74 of 715 Hotels in New Delhi
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel The Royal Plaza 4*
Number of rooms: 419
Official Description (provided by the hotel):
Hotel The Royal Plaza is one of the best luxury boutique hotels in delhi. Superbly located in the heart of city downtown- Connaught Place. The Hotel is minutes away from International Trade Fair Grounds, President House , India Gate, Parliament House. The Hotel is very close to New Delhi Railway Station.Its prime location in the heart of city has made it a commercial and shopping hub for both domestic and international travellers.With three restaurants , bar and night club The Royal Plaza provides excellent dining to suit any palate , in an elegant and inviting ambience.Royal Plaza also has an extensive Health Club and Spa -offering wellness menu with signature treatments and therapies to choose from and a temperature controlled & a eco friendly swimming pool ... more   less 
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