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All reviews ashoka road guest relations connaught place beautiful lobby pool side india gate beautiful hotel special thanks central delhi front office coffee shop buffet breakfast business trip excellent stay room service is courteous staff comfortable stay
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Reviewed May 2, 2019 via mobile

The hotel is good .
The staff is professional and polite.
Room is clean
Lobby is great
Sabauddin during check in he is very nice.
Guest relations also there she is also good name is Aman
Location is good
Food is good.

Date of stay: May 2019
Trip type: Traveled on business
Thank Kunjit P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AshwinderKaur, Manager at Hotel The Royal Plaza, responded to this reviewResponded May 3, 2019

Dear Guest,

Greetings of the day!

We are delighted to learn about your recent wonderful experience at Hotel the Royal Plaza.Your positive feedback are the source of motivation for the team who work continuously towards the guest satisfaction.

Thank you once again for taking time out and share your feedback,We look forward to welcoming you again soon.

Warm Regards,
Ashwinder Kaur
Asst Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 2, 2019 via mobile

The hotel is good .hotel location is great .
The hotel staff were great and helpful
Aman and Karishma excellent
Hotel room is good.
Pool is nice and clean.
Hotel food is good.
Front desk during check smile and professional

Bell service Devi excellent.

Date of stay: May 2019
Trip type: Traveled on business
Thank Ruchi G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AshwinderKaur, Manager at Hotel The Royal Plaza, responded to this reviewResponded May 3, 2019

Dear Ms.Ruchi,

Greetings of the day!

We are delighted to learn about your recent wonderful experience at Hotel the Royal Plaza.Your positive feedback are the source of motivation for the team who work continuously towards the guest satisfaction.

Thank you once again for taking time out and share your feedback,We look forward to welcoming you again soon.

Warm Regards,
Ashwinder Kaur
Asst Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 2, 2019

I have stayed in this hotel on 02-03 night, One can not tolerate the behavior of the staff, they are just rude. Pl avoid this hotel if possible. I have asked for dinner to be served in the room, they have brought the meal and asked me to pay the bill there itself. When I paid through my debit card the swiping machine was not working bearer said he will take the food back, which he did. I had to call the GM to resolve the issue.

As I had to leave in the early morning I have asked for tea/ coffee, though they promised to serve the tea, was not available.

There was no toilettries available.

Date of stay: May 2019
  • Trip type: Traveled on business
    • Value
    • Cleanliness
    • Service
Thank RP012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AshwinderKaur, Manager at Hotel The Royal Plaza, responded to this reviewResponded May 3, 2019


Dear Guest,

Greetings of the day!

Thanks for taking time out and sharing your valuable feedback with us.Further to your comments please note that deposit is collected at the time of check in to extend credit facility to the guest during the stay.In absence of the above any outstanding needs to be settled at the time of service itself.

Your feedback is taken into account for enhanced guest experience in the future.

Thanks once again for sharing your review and we look forward to welcoming you again soon.

Warm Regards
Ashwinder Kaur
Asst Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 1, 2019 via mobile

Hotel is very close to parliament House which is great otherwise the Room service was good ,clean rooms efficient and quick service from Housekeeping team.i really enjoyed in the Business center while using the business work thanks To Sandeep
Front desk service was lovely staff bother for their guest Karishma Aman we're both good and excellent customer service

Date of stay: May 2019
Trip type: Traveled on business
Thank shomita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AshwinderKaur, Manager at Hotel The Royal Plaza, responded to this reviewResponded May 3, 2019

Dear Ms.Shomita,

Greetings of the day!

We are delighted to learn about your recent wonderful experience at Hotel the Royal Plaza.Your positive feedback are the source of motivation for the team who work continuously towards the guest satisfaction.

Thank you once again for taking time out and share your feedback,We look forward to welcoming you again soon.

Warm Regards,
Ashwinder Kaur
Asst Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 30, 2019 via mobile

Good and comfortable stay .prices are little bit on the hisger side specially the meals overall good experience nice hotel and very comfortable stay.satff is good and friendly Aman Karishma .
Nitin And Anil front desk during check out they were very great and friendly
hotel lobby is very beautiful.
good hotel loactions
security in lobby all time stand which is very good
room food is good excllent Keshav and ;bhavna..
enjoy alott.

Date of stay: May 2019
Trip type: Traveled on business
Thank jitender k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AshwinderKaur, Manager at Hotel The Royal Plaza, responded to this reviewResponded May 3, 2019

Dear Mr.JItender,

Greetings of the day!

We are delighted to learn about your recent wonderful experience at Hotel the Royal Plaza.Your positive feedback are the source of motivation for the team who work continuously towards the guest satisfaction.Same is being shared with team members you have acknowledged.

Thank you once again for taking time out and share your feedback,We look forward to welcoming you again soon.

Warm Regards,
Ashwinder Kaur
Asst Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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