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“Absolutely disgraceful attitude , kerching , kerching !!”

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Hotel The Royal Plaza
Ranked #72 of 713 Hotels in New Delhi
West Lothian
Level Contributor
145 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
“Absolutely disgraceful attitude , kerching , kerching !!”
Reviewed March 21, 2010

We had our BA flight cancelled for 48 hours and were sent to the Ramada . Small room , bit of a musty smell but not too bad , went for lunch and had some coke to drink . Tried to charge us £3 for cans of coke but we refused to pay , after all drinks and meals meant to be supplied through BA . They would only also allow us one call and that was per couple . Seemed intent just to try to screw us out of as much money as poss . This was later sorted through BA staff but we were almost leaving by then .
Could never recommend this place , looks good on the surface but beware .
By the way food was not as good as local restaurants , so dearer is definately not best .

  • Stayed March 2010, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
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Helpful?
1 Thank Collor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Ghaziabad, India
Level Contributor
101 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
Reviewed March 18, 2010

The hotel with its grand lobby gives a very good impression once you enter it. However the rooms are very small considering the tariff. The amenities in rooms are also basic. Furniture is colonial. May be they did not get much scope to renovate its earlier avatar or they spent most of the money in buying this property and left with very little. They seriously need to renovate the entire hotel.

  • Stayed October 2009, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Raj-K-Arora
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chandigarh
Level Contributor
3 reviews
3 hotel reviews
Reviewed March 18, 2010

it was a great trip of delhi , i stayed there for 3 days , the service was excellent , nice staff,
good meals all day, nice laundry service , nice room service , nice lawns, nice building, good parking , good location hotel

  • Stayed January 2010, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank vikraj12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ahmedabad, India
Level Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed March 13, 2010

Hotel location is good. The restaurant and food is averege.
This hotel was previously a low budget hotel and therefore rooms are very small. Ramada has tried to furnish the rooms and usual facilities are available. The biggest let down is however the hotel rent which are exorbitant considering the room size.I feel the hotel do not provide value for money. The rooms are really really too small.

  • Disliked — Room size
  • Stayed November 2009, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rajkumar G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these New Delhi hotels

Delhi
1 review
Reviewed February 15, 2010

If you want to spoil your holiday or anyone's holiday , this is the best place. Highly unproffesional staff with cold responses and cold services will make u really crazy. You can test your nerves and patience here.
Don' t just go even near to this hotel.

Stayed February 2010, traveled as a couple
Helpful?
Thank DrBansal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dublin
1 review
Reviewed February 10, 2010

This turned out to be the worst hotel experience i have ever had!

Dirty small rooms, very rude reception staff (who actually threw my key card across the desk at me), key cards dont work in the doors (and we were left waiting 20min to get into our room).

We got moved rooms because the water wasnt going up to the 10th floor (this was at midnight after we had gone to bed) surprise surprise the water wasnt working anywhere else. services offered by the hotel are triple the price of anywhere else!

Avoid this hotel at all costs, the Meridien and Shangri La hotel are 2min walk away and are MUCH better quality. i dont mind paying the price, but what i do mind is only getting 50% of the services.

Food is standard, but when paying for 5 star you expect more.

AVOID AVOID AVOID

  • Liked — the feeling of knowing i would never have to go back!
  • Disliked — the service, the staff, the small dirty rooms, the rip off prices for services, the poor attitude of management
  • Stayed January 2010, traveled with friends
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank philquail
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London UK
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed January 30, 2010

Good clean and comfortable hotel. Reception staff good & security.
Very good breakfast.
Suitable for western visitors.

  • Stayed January 2010, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank robertlourens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel The Royal Plaza

Property: Hotel The Royal Plaza
Address: 19 Ashoka Road, New Delhi 110001, India
Location: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #72 of 713 Hotels in New Delhi
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel The Royal Plaza 4*
Number of rooms: 419
Official Description (provided by the hotel):
Hotel The Royal Plaza is one of the best luxury boutique hotels in delhi. Superbly located in the heart of city downtown- Connaught Place. The Hotel is minutes away from International Trade Fair Grounds, President House , India Gate, Parliament House. The Hotel is very close to New Delhi Railway Station.Its prime location in the heart of city has made it a commercial and shopping hub for both domestic and international travellers.With three restaurants , bar and night club The Royal Plaza provides excellent dining to suit any palate , in an elegant and inviting ambience.Royal Plaza also has an extensive Health Club and Spa -offering wellness menu with signature treatments and therapies to choose from and a temperature controlled & a eco friendly swimming pool ... more   less 
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