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“Hotel The Royal Rippoff?”

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Hotel The Royal Plaza
Ranked #75 of 707 Hotels in New Delhi
Swindon, England, United Kingdom
Level Contributor
102 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
“Hotel The Royal Rippoff?”
Reviewed November 4, 2013

Stayed here for three nights at the end of October 2013. Location is good and the external presentation and lobby are impressive.

Check in is unbeleiveably slow, even with a guide doing the check in for us. 30 mins before you can get in your room? Not good. Staff were well presented, friendly and helpful.

The beds were clean but the rooms and bathrooms are old, tired and dated. And very small and, seemingly, get smaller the higher up you go. A shoe box springs to mind. A shoe box with miniature beds: I'm 5'4" and my feet touched the bottom of a bed so narrow that I nearly fell out of it! Mini-bar is locked but get them to unlock it so you can chill your own beer to avoid paying the extortionate bar prices (see below.)

The food is pretty good, both buffet and a la carte but, man, is it expensive? You need plenty of rupees to eat here! 1500 before taxes fro the buffet and individual a la carte dishes starting at around 600. They then add insult to injury by offering a derisory exchange rate in the hotel. Want a beer? 500 (before taxes) for a 330mm bottle that you could buy for less than 100 inclusive from a liquor store. You gotta be joking. Hope you aren't thirsty!

Want to surf the 'net whilst you're sipping your beer? More wonga again and it's not cheap.

Dont get gouged by the exchange rate by getting your cash from the ATM at the ShangriLa Hotel, just to the left of this one as you exit - it's only about 100m away but is tucked away behind the hotel to the left hand side (no need to go into the lobby.)

So in summary; it's clean and functional, extortionately expensive (gouging at every opportunity) with small, dated rooms.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Neil P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,219 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
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bangalore
Level Contributor
199 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 135 helpful votes
Reviewed November 2, 2013

As I said this is my permanent hotel in Delhi, cheap and best,and centrally located at Connaught place. Recently I stayed at couple of other 5* hotel the breakfast is best.
Excellent service except room looks little old but value for money.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Subhashagarwall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sofia, Bulgaria
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed October 29, 2013

We stayed for two nights and although the room is small, it was clean and the bathroom was equipped with the necessary amenities. The restaurant garden is perfect for chill out. Teh breakfast buffet was satisfactory. Location is very central. The reception staff was extremely pleasant and accommodating.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank denichka1029
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victoria, BC
Level Contributor
52 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed October 28, 2013

Reasonably priced, good location, clean rooms, great little lobby for coffee or drinks. Fabulous pool to refresh. Stayed here with a group of women ... we were on a tour of India. Would stay here again.

  • Stayed April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Joanne P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victoria, Canada
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed October 28, 2013

We started our tour of India at this hotel. Loved the pool after a day of sightseeing. As with all hotels in India, the wifi was extremely expensive. Breakfast adequate, rooms clean and good location.

  • Stayed April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PowerPasta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
United Arab Emirates
Level Contributor
20 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed October 21, 2013

I stayed here twice, once solo and the other time with family. I enjoyed my stay when I travelled alone . I think it is better to have bigger rooms when traveling with family. Most of the rooms are small yet comfortable. The view is great from most rooms. I would recommend this to anyone. its worth the price.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kayfaisal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Munassir, Manager at Hotel The Royal Plaza, responded to this review, October 25, 2013
Dear Guest ,
Thank you for choosing Hotel The Royal Plaza New Delhi among luxury hotels in new delhi. I am pleased at your appreciation for our hospitality and product on offer and look forward to welcome you on next visit .

Thanks and Regards
Munassir Warisi Khan
Manager Online
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
1 review
Reviewed October 20, 2013

One of the good hotel in Delhi nice location,nice ambience,professionally and well trained staff specially DM Nitesh and FOM
Food quality good,lots of varities in buffet breakfast.
Room was small but well managed.Overall recommended hotel.

Helpful?
Thank ricblue1975
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Munassir, Manager at Hotel The Royal Plaza, responded to this review, October 25, 2013
Dear Guest

We are delighted to know that you enjoyed your stay with us and are indeed thankful for your wonderful comments about the property and the associates. I have shared your feedback with the team for whom it is a tremendous source of motivation.

We look forward to your future visits.

Thanks and Regards
Munassir Warisi Khan
Manager Online
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Hotel The Royal Plaza

Property: Hotel The Royal Plaza
Address: 19 Ashoka Road, New Delhi 110001, India
Location: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #75 of 707 Hotels in New Delhi
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel The Royal Plaza 4*
Number of rooms: 419
Official Description (provided by the hotel):
Hotel The Royal Plaza is one of the best luxury boutique hotels in delhi. Superbly located in the heart of city downtown- Connaught Place. The Hotel is minutes away from International Trade Fair Grounds, President House , India Gate, Parliament House. The Hotel is very close to New Delhi Railway Station.Its prime location in the heart of city has made it a commercial and shopping hub for both domestic and international travellers.With three restaurants , bar and night club The Royal Plaza provides excellent dining to suit any palate , in an elegant and inviting ambience.Royal Plaza also has an extensive Health Club and Spa -offering wellness menu with signature treatments and therapies to choose from and a temperature controlled & a eco friendly swimming pool ... more   less 
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