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“poor service with high cost”

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Hotel The Royal Plaza
Ranked #72 of 713 Hotels in New Delhi
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“poor service with high cost”
Reviewed May 27, 2013

U have to ask for everything .. U need,hotel staff will not make ready Most of the thing ,food very costly with poor taste, plz check before if u not book directly from hotel website as they don't give any facility shows at the time of booking with agents website

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank khanseebu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
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  • Service
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English first
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed May 27, 2013 via mobile

EXELENT!!! Realy! Great hospitility, frendly an education!!!! Everuthing was on top!!! It's amasing hotel and close to the city center. You can go walking and it's safe. We laved the people staff fron the hotel. They will help you en everything you nerd

Helpful?
1 Thank Miguelantunes2
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Bengaluru, India
Level Contributor
59 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed May 26, 2013

Great place to stay in the heart of Delhi, very close to everything you want to do in Delhi. Hotel has very good facilities, great breakfast, courteous staff. Even though I landed there at 6.30AM, the staff checked me in quickly. Great ambience in the reception area, with marble statues and paintings on the cieling, almost resembling an art gallery! All this at an affordable price!! simply superb!

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank sdarshan15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LA / Slovakia
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed May 26, 2013

The hotel has a great location and very friendly staff. It was nice how we were greeted in the lobby, especially after going through metal detectors and having luggage x-rayed. It really is a beautiful hotel and the rooms were comfortable.

Staff at the front desk were always polite, friendly and willing to help. Restaurant staff were polite, friendly and willing to help too, but the level of service and especially English with some waiters was quite disappointing. I think any waiter in the US, England or anywhere else in Europe would understand how to serve food after the first week. It seems there were some capable waiters, but most were overly cautious and slow...and again there was sometimes a problem with English and asking for some things several times from different waiters.

The food was excellent and reasonably priced. However, alcohol and drinks in general are extremely expensive. Be prepared for this.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank John_in_Slovakia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bengaluru, India
Level Contributor
52 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed May 25, 2013

I stayed here for a night and really liked the hotel. The hotel is very close to Cannaight Place. I wanted a room on the 19th Floor but the staff informed me that some construction is going on from floor 16-19 so, I stayed at 15th floor. The Hotel server excellent breakfast there were many options Indian, south Indian, european etc. Room rent was also reasonable. The best part of the hotel is that they provide free Spa and Sauna bath to all there guest,

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Pradeep_Basu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Florence, South Carolina
1 review
Reviewed May 24, 2013

This hotel has a great location and best facilities like food, room and banquet facilities. Makes you very comfortable. Great hotel to be in. Accessible from Airport as well. Just 20 minutes from the Airport, location is great. Staff is very amicable and supportive. Breakfast had a great variety

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cataldo J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thiruvananthapuram (Trivandrum), India
Level Contributor
3 reviews
Reviewed May 23, 2013

My first trip to Dehil was accommodated at this classy Itialian themed hotel.
The reception itself looked a bit congested with the marble statues and huge pillars.
I booked a suite room, but it was smaller than a normal deluxe room. Staffs were helpful, especially at the time of check out. I stayed for two days and the buffet breakfast had exactly the same menu for both the days but to compliment it, the food was tasty though. Overall, the stay was good.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Anniekutty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel The Royal Plaza

Property: Hotel The Royal Plaza
Address: 19 Ashoka Road, New Delhi 110001, India
Location: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #72 of 713 Hotels in New Delhi
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel The Royal Plaza 4*
Number of rooms: 419
Official Description (provided by the hotel):
Hotel The Royal Plaza is one of the best luxury boutique hotels in delhi. Superbly located in the heart of city downtown- Connaught Place. The Hotel is minutes away from International Trade Fair Grounds, President House , India Gate, Parliament House. The Hotel is very close to New Delhi Railway Station.Its prime location in the heart of city has made it a commercial and shopping hub for both domestic and international travellers.With three restaurants , bar and night club The Royal Plaza provides excellent dining to suit any palate , in an elegant and inviting ambience.Royal Plaza also has an extensive Health Club and Spa -offering wellness menu with signature treatments and therapies to choose from and a temperature controlled & a eco friendly swimming pool ... more   less 
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