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“Good rate and clean once you are inside..!”
Review of Ginger New Delhi

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Ginger New Delhi
Ranked #84 of 736 Hotels in New Delhi
Reviewed March 13, 2014

Ginger IRCTC-Rail Yatri Niwas is a relatively clean hotel situated in the middle of the most unclean and unhygienic surroundings of Delhi. Never dream of going out for a walk in the nearby areas. The employees at the front office are good and polite. Rooms and bath rooms are clean and the rates are unbelievably cheap! Food quality is very very poor. The wi-fi was not working for 2 days.

  • Stayed: March 2014, traveled on business
    • Value
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1  Thank SonyPNN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ginger H, Guest Relations Manager at Ginger New Delhi, responded to this reviewResponded March 15, 2014

Dear Mr. Thomas,

We sincerely appreciate you taking time out and communicating with us, and we thank you for your valuable feedback & words of appreciation. We genuinely regret the inconvenience caused to you during your recent stay at Ginger Delhi - IRCTC.

Your concern regarding the Wi-Fi has been rectified immediately as it was a temporary snag. Also, your feedback about the F&B offerings has taken up with the F&B partner & we have asked the team to ensure that food quality is up to the standard. You will experience a marked difference in the quality & taste of our F&B offerings during your next visit. We would like to thank you for the words of appreciation for the hotel’s staff, rooms, cleanliness & price, which will be passed on to all concerned departments.

It has always been our endeavor to provide our guests with the best of services, but it was unfortunate that we were unable to match your expectations. But we assure you that your next visit at Ginger will be a pleasant and memorable one.

Regards,
Ravi Pillai,
Head of Operations,
Ginger Hotels

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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516 - 522 of 1,124 reviews

Reviewed March 12, 2014

Excellent service, 24 hrs support, good restaurant and excellent staff. Good room service, excellent security.
Very good for business trips, location is easily accessible. Professional Staff.
Highlight is front desk staff support.

Room Tip: if stay is in East Delhi, then Ginger
See more room tips
  • Stayed: December 2013, traveled solo
    • Value
    • Location
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Thank UnniNair
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ginger H, Guest Relations Manager at Ginger New Delhi, responded to this reviewResponded March 13, 2014

Dear Mr. Nair,

We sincerely appreciate your valuable feedback & words of appreciation.

We at Ginger Hotels will continue to maintain our standards to enhance the overall experience of our valuable guests.

It was a great pleasure having you to stay with us at Ginger Hotel.

Looking forward to your continued association with us.

Regards,
Ravi Pillai,
Head of Operations,
Ginger Hotels

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 12, 2014

i have been to delhi many times and i have always stayed in this hotel, yes service is not so good, but its worth staying. i liked it over all, there are many budget hotels but i like this most, after all tata's name is worthed

  • Stayed: December 2013, traveled on business
    • Value
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Thank MMCorp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ginger H, Guest Relations Manager at Ginger New Delhi, responded to this reviewResponded March 13, 2014

Dear Guest,

We sincerely appreciate your valuable feedback & words of appreciation.

We at Ginger Hotels will continue to maintain our standards to enhance the overall experience of our valuable guests.

It was a great pleasure having you to stay with us at Ginger Hotel.

Looking forward to your continued association with us.

Regards,
Ravi Pillai,
Head of Operations,
Ginger Hotels

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 11, 2014

What can you expect from a budget hotels like Ginger.. just the basic right amenities and worth the money. However, you need to book in advance to get the rooms because in peak travel seasons its tough.

  • Stayed: February 2014, traveled with friends
    • Value
    • Location
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    • Service
Thank bagla_saurabh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ginger H, Guest Relations Manager at Ginger New Delhi, responded to this reviewResponded March 13, 2014

Dear Guest,

We sincerely appreciate your valuable feedback & words of appreciation.

We at Ginger Hotels will continue to maintain our standards to enhance the overall experience of our valuable guests.

It was a great pleasure having you to stay with us at Ginger Hotel.

Looking forward to your continued association with us.

Regards,
Ravi Pillai,
Head of Operations,
Ginger Hotels

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 11, 2014

It is a good self service place to stay if you are looking for a budget accommodation in New Delhi. The rooms are clean and specious for the price they charge for the room. Good for transit and also if you have work in central Delhi. Best thing is that the New Delhi metro station is just besides the hotel so it is very well connected and also with the airport metro service. The only problem is that the approach road is not very clean and it can be a bit noisy with the railway station nearby.

  • Stayed: January 2014, traveled solo
    • Value
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    • Rooms
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    • Service
Thank SudarshanK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ginger H, Guest Relations Manager at Ginger New Delhi, responded to this reviewResponded March 12, 2014

Dear Mr. Sudarshan,

We sincerely appreciate your valuable feedback & words of appreciation.

We at Ginger Hotels will continue to maintain our standards to enhance the overall experience of our valuable guests.

It was a great pleasure having you to stay with us at Ginger Hotel.

Looking forward to your continued association with us.

Regards,
Ravi Pillai,
Head of Operations,
Ginger Hotels

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 6, 2014 via mobile

Ginger irctc which is located near ajmere gate of newdelhi railway station is full of noise the approach road is so horrible. Even when u stay on 7th floor the noise of the dogs barking,announcements and trains unbearable. U feel as if u r in the station only. The towels and bed linen are not white and torn. My recommendation is I will not stay here again. I think ginger has spoiled it's name by lending its name to IRCTC.

Stayed: March 2014, traveled with friends
Thank kalasubramanyam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ginger H, Guest Relations Manager at Ginger New Delhi, responded to this reviewResponded March 11, 2014

Dear Ms. Kalasubramanyam,

We sincerely appreciate you taking time out and communicating with us, and we thank you for your valuable feedback and concerns. We genuinely regret the inconvenience caused to you during your recent stay at Ginger Delhi – IRCTC.

We understand that you were dissatisfied with the location as well as the condition of the towels and bed linens. Based on your valuable feedback, we will now be fixing air tight windows, so that we can stop the noise and make your stay a peaceful one. Your concern regarding the bed linens and towels was taken up with the respective department heads for corrective action, therefore the torn bed linens and towels have been replaced and removed.

It has always been our endeavour to provide our guests with the best of services, but it was unfortunate that we were unable to match your expectations. But we assure you that your next visit at Ginger will be a pleasant and memorable one.

Regards,
Ravi Pillai,
Head of Operations,
Ginger Hotels

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 5, 2014

if you are going for a budget trip with your family then this place is the right choice.rooms are very elegant,neat and comfortable.very spacious rooms with nice ambience.just outside new delhi station and easily accessible from all prime destinations like cp,karol bagh etc.Only thing the restaurant food quality can be better.

  • Stayed: February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank rajani24hr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ginger H, Guest Relations Manager at Ginger New Delhi, responded to this reviewResponded March 9, 2014

Dear Guest,

We sincerely appreciate your valuable feedback & words of appreciation.

We at Ginger Hotels will continue to maintain our standards to enhance the overall experience of our valuable guests.

It was a great pleasure having you to stay with us at Ginger Hotel.

Looking forward to your continued association with us.

Regards,
Ravi Pillai,
Head of Operations,
Ginger Hotels

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ginger New Delhi

Address: IRCTC-Rail Yatri Niwas,New Delhi Railway Station, | New Delhi Railway Station, New Delhi 110002, India
Location: India > National Capital Territory of Delhi > New Delhi
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
Ranked #84 of 736 Hotels in New Delhi
Hotel Class:3 star — Ginger New Delhi 3*
Number of rooms: 108
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Also Known As:
Ginger New Delhi Hotel New Delhi
Ginger Hotel New Delhi
New Delhi Ginger Hotel
Hotel Ginger

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