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“oasis of calm in new delhi”

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Svelte Hotel and Personal Suites
Ranked #267 of 715 Hotels in New Delhi
uk
Level Contributor
107 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
“oasis of calm in new delhi”
Reviewed April 4, 2009

Just right for a one night stay - calm, clean and quietly efficient. I returned a month later on a business trip - as a single woman it was a good choice. A relief to move about without hassle in the Mall. Dinner in the Spaghetti Kitchen in the Mall was A1.

  • Stayed February 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travelbug57UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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351 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (71)
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English first
Perth, Western Australia
1 review
Reviewed March 7, 2009

Stayed for two nights on a business trip in a two bedroom suite with a colleague, great rooms. Very clean and well maintained. Room package included breakfast and hotel transfers to and from aiport. Location next to a very big and very western style mall is good although the entrance to the hotel is somewhat a bit of a suprise with the road to access it still being built and entry is from the back of the mall.

Very good service from staff overall. Was somewhat miffed that internet while payable in the room was on a per computer basis and not a per room basis! We had two laptops.

When we asked about taxis out of the hotel as the hotel entrance had no taxi stand, they of course suggested that we use their services, which were 4 x that of a metered taxi. We took it for one morning as we were running late for a meeting, and then were able to get the green, yellow and black metered taxis back each night and also asked the same taxi come get us the next morning. Assume you could probably get a metered taxi from the taxi stands at the shopping mall?

We also returned after a day trip to Agra and booked a single room for 1/2 day use. Hotel allowed us to use our return airport transfer fromour earlier stay in the week during this stay, which was good. Although when we did check back in asked about the transfer they said yes, it was available on a chargeable basis. We had to tell them that we had already confirmed on checking out previously that it wouldn't be chargeable. They had to check and got back to us to say we were right.

One other thing that was a bit of a dampener was that as we checked out on this second stay they had someone check the mini bar while we were checking out and said that we had taken a soda out of the mini bar when we hadn't. There were a few phone calls going back and forth, and am sure they told the person checking the room to check the bins in the room to see if there was any signs of the empty soda can/bottle. They didn't charge us for it - but requested that I write on the bill that I was not taking anything from the mini bar out of the hotel. Wasn't very impressed with that at all.

Apart from that mishap at the end, I would still come back and stay again as it is definitely good value for money compared to other 4 & 5 star hotels in New Delhi which are exhorbitantly over-priced.

  • Stayed March 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vannah76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chester
Level Contributor
31 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed February 10, 2009

Recently stayed here for several nights. Complimentary collection from airport a huge +. Excellent staff, rooms spacious with good facilities, spotlessly clean, very comfortable. Access to broadband costs additional RP800/day which is irritating when you have paid USD300/night. Breakfast is OK with comprehensive range of different foods. Hotel is located within modern shopping mall which could be anywhere in the world but does have several bars and good restaurants. There is only a small bar in hotel, gym is just about open and there were problems with swimming pool. Hotel has service whereby gustes can have meals prepared for theim in their room-didnt make use of this service but seems a pretty good idea as the guest can choose menu.

Stayed February 2009, traveled on business
Helpful?
Thank Dave362
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Delhi
1 review
Reviewed December 25, 2008

Date Visited : Nov 10, 2008

I booked the hotel for my honeymoon and the first impression was just amazing. The hotel staff at the reception was very courteous. The lobby, lifts, corridor was neat and tidy. The hotel is magnificent and we have never experienced such incredible service before. As soon as I enterered the room it just left me with half of my mouth open. the room was very spacious and tidy to the best of the levels I have seen across the globe.

The kitchen accesories was clean and ready to use. I was surprised to see that there was no fridge in the room but to my sheer contarary a 360litre+ refrigerator was there in the room with outliner same as the furniture and it was difficult to recognize that what I believe is a almirah is actually a fridge and the actual almirah is just amazing having multiple shelves. The fridge was full of drinks and juices

The living room was decorated with nice paintings and the sofa was very comfortable. The Bathroom was very spacious equipped with all the latest fittings. The bed room has nice single sofa seat and huge dressiong table.

It was wonderful wonderful experience and I strongly recommend this Hotel for the people who wants to speand a tension free night . This is a great property with amazing staff starting from Hotel Booking to the person who took my luggage from my room to my car..

In simple the Hotel is
Amazing and Awesome

Stayed November 2008
Helpful?
Thank sachingupta_1981
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
United Kingdom
Level Contributor
22 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed November 10, 2008

The previous review is spot-on, so I won't repeat the points made.

The suites are located on the City Skywalk complex, currently being built (so it looks like you are entering a building site). This is reputedly the most expensive shopping mall in the whole of India, it is of the same standard but nicer than Bluewater in Kent - with similar prices. That means that only rich Indians or tourists go there.

We would not have been able to stay in an equivalent place in any country that we know of for the price, which is bound to raise as the place becomes more popular and they finish the building work.

Only one poor point, the check-out was dreadfully slow as two businessmen were disputing their bill, our tour manager had to step in or we would have been late for our plane.

  • Liked — Afordable luxury
  • Disliked — Check out
  • Stayed November 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jamaine1066
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geneva, Switzerland
Level Contributor
33 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed September 18, 2008

I stayed at the suites for 3 nights on a recent business trip to New Delhi. The hotel is strangely located in a high end mall, of which phase 3 is under construction. But if you have travelled to Delhi, this can be good thing, as hotel locations are sometimes hit or miss.
As an all suite hotel it has minimal lobby and dining (although 24 room service available) but the adjacent mall offers many dining options, from coffe shop to high-end restaurant. Breakfast was good with traditional and western offerings. Service was good and attentive. This place will not give you a "taste of Delhi" because of it's location, however I thought the suites were spacious and well appointed, full kitchenette, large bathroom, cleverly designed with a definite modern flair. Beds are comfortable with nice duvet and comfortable pillows. Living room area well designed to meet or work, with plasma TV and comfy furniture. Hotel has a nice rooftop pool with yet to be opened gym. Staff was friendly and efficient.
Internet connection was dreadfully slow (although they make you pay "high speed" prices at 800 IR per day) . I arrived on the day of the latest terrorist bombs went off in Delhi, so security at the hotel was insane. When I reached the hotel I did not know what had happened earlier so I thought the 7 checkpoints and full body pat-down were a bit much, but then realized it was only temporary.
All in all a good place to stay if on business, not too far from Gurgaon.

  • Stayed September 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank window_seat0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Svelte Hotel and Personal Suites

Property: Svelte Hotel and Personal Suites
Address: A-3, District Centre, Select Citywalk | Saket, New Delhi 110002, India
Location: India > National Capital Territory of Delhi > New Delhi
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#74 Luxury Hotel in New Delhi
Price Range (Based on Average Rates): $
Hotel Class:4 star — Svelte Hotel and Personal Suites 4*
Number of rooms: 83
Reservation Options:
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Also Known As:
Svelte Hotel And Personal New Delhi

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