I stayed in Hotel Grand Westend in mid-June for one evening, and three nights in early July 2013. The modern-style rooms are very spacious and roomy, and the furniture is attractive. The window AC unit, particularly during my second visit, worked very well, keeping the humid 36 degree day at bay. The water for the shower is often not cool during the summer, most likely because the water tank is on the roof and is heated by the mid-day sun.
As this is the off-season for this hotel, which seems to cater to large groups such as wedding parties, perhaps my perspective is different. But I have had only really really good service, whether calling from the room or not. I asked for a few things, such as mineral water, attention when the wi-fi was not working, a sheet for the bed (they put thick blankets, which I don't really need when it's warm, on the bed), and a few other things and every single time, everything was addressed quickly and efficiently. There are also breakfasts that come with no additional charge offered in the downstairs restaurant between 7-10 am, and the aloo parathas and curd were good and came quickly. They also offer continental breakfasts. So while I've noticed that some people have complained about slow customer service, I've experienced quite the opposite during my four days here. Whether this is because it's the off-season, I don't know, as I don't think I've seen any other tourists here so far.
The hotel is located in a shopping complex and is very close to a McDonald's, a couple of restaurants that serve South Indian and Chinese food, a cinema, a photocopy place, and some other stores. It is a 30 rupee rickshaw ride from the Janakpuri West Metro station.
I should also note that on booking.com and other websites that I looked at, this seems to be the cheapest hotel around Vikas Puri that you can book online (single person, and as of this writing, it's 2200 rupees before taxes).
- Reservation Options:
- TripAdvisor is proud to partner with Agoda, Booking.com and Priceline so you can book your Hotel Grand Westend reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.