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“Perfect for a quick stop”
Review of Hotel TJS Royale

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Hotel TJS Royale
Ranked #532 of 728 Hotels in New Delhi
Reviewed January 19, 2013

We only got to spend a night or two here but it was absolutely perfect for this, the staff we extremely helpful and very polite. It is only a short walk from some of the market areas in Delhi. The room was spacious, clean and tidy and with everything you need for a short stay. Would stay here again and would recommend to friends. The only downside was it was a bit noisy in the early mornings and evenings from inside the hotel.

  • Stayed: January 2013, traveled as a couple
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9  Thank sktraveller91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gsethi_12, Guest Relations Manager at Hotel TJS Royale, responded to this reviewResponded February 24, 2013

Dear Guest,

We are truly delighted to receive such a positive review from you on TripAdvisor and would like to thank you for sharing your stay experience with us.

It will be a pleasure to have you at our hotel again and offer you similar and more inspiring experiences.


Best Regards

Gaurav Sethi
GRM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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35 - 41 of 65 reviews

Reviewed January 19, 2013

This hotel was the start and finish point for an Intrepid trip that we went on and so we spent a few extra days here before and after the trip here to explore Delhi. It's in quite a handy location, (surrounded by car and motorcycle repair businesses), close to the metro and Karol Bagh market, and we found some good restaurants in the area. However the rooms are uninspiring and could do with a good makeover, especially the bathrooms (tiles coming away and some water damage to the surrounding walls). In common with most Indian hotels, hot water was an "issue" (generally only available early morning), but they would turn this on when asked. The "dungeon" dining room served a basic but adequate breakfast: we did not bother with other meals there as the local eateries had far more ambience. Staff were friendly and helpful. The manager kindly gave us (free) use of a room on the last day, after we had checked out, so that we could freshen up and change for our 9pm flight home. Wi fi was free but the signal could only be accessed in the reception area. It's not 5 star but it's O.K, safe, reasonably clean and in a handy area.

Room Tip: Rooms facing the street, whilst a little noisier, have windows and are in better order than the insi...
See more room tips
Stayed: January 2013, traveled with family
14  Thank John-Vanessa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gsethi_12, Guest Relations Manager at Hotel TJS Royale, responded to this reviewResponded February 24, 2013

Dear Guest,

Thank you for your recent stays at our hotel and for sharing your review and experience on tripadvisor.

We regret your experience at our hotel regarding rooms and hot water was not that good as others had. Unfortunately we had some issues with the boiler but our associates tried their level best to provide you with hot running water whenever you asked. This was completelety unforeseen and we do understand the inconvenience that this may have caused.

It remains to be our constant endevour to provide efficient and professional service to all our guests. We attempt to make the arrival experience, smooth and comfortable. We hope one time incident does not deter your otherwise favorable opinion of our hotel.

Please allow us an opportunity to serve you better next time, it will be a pleasure to have you back.

Best Regards

Gaurav Sethi
GRM

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Reviewed November 16, 2012

This place is a lot better than what it was a couple of years back. The entire management is new and things are improving here.

Location - Away from the chaotic marketplaces yet very close to the main Karol Bagh market which caters to all your daily needs like restaurants, photocopiers, etc. Karol bagh metro station is also at a walking distance.

Reception - Very helpful and friendly reception staff. They would make every possible effort to help you out.

Rooms are clean good and comfortable. This place is good value for money too.

Would certainly be interested in returning back to this place

Room Tip: All the rooms are fine but better is to avoid any of the rooms facing the street, though it is not a...
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  • Stayed: October 2012, traveled on business
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17  Thank solitarytraveller10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gsethi_12, Guest Relations Manager at Hotel TJS Royale, responded to this reviewResponded February 24, 2013

Dear Guest,

Thank you for your stay and for sharing your feedback on Tripadvisor.

We feel truly delighted that you enjoyed our hotel location, facilities and the service experience. Sorry for the inconvenience caused by the street noises. Karol Bagh is the center hub of the city and a busy place. It makes many people a great place to stay because of the various sectors of businesses links.

TJS Group is an upcoming hotel group that is growing in a fast rate. Our management's primary objective is ' customer's satisfaction in any way'.

It was nice serving you. We will continue to innovate and enhance, hope that you will be here again to discover and enjoy new experiences.

Warm Regards

Gaurav Sethi
GRM

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Reviewed October 23, 2012

Pay less get more. iam in touring job and tour all over india but I personaally think we get room of seven series is. Like a Five star room and service I get exellence and food yammi.near metro station and walking karol bagh market its on situted central delhi

  • Stayed: October 2012
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12  Thank wzo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gsethi_12, Guest Relations Manager at Hotel TJS Royale, responded to this reviewResponded February 24, 2013

Dear Guest,

We are truly delighted to receive such a positive review from you on TripAdvisor and would like to thank you for sharing your stay experience with us.

It is a pleasure to learn that you liked our Hotel's style and design and enjoyed the services delivered by our associates. Your appreciation of our restaurants is really encouraging too; our chef joins in to gratefully acknowledge your appreciation,

It will be a pleasure to have you at our hotel again and offer you similar and more inspiring experiences.


Best Regards

Gaurav Sethi
(Guest Relations Manager)

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Reviewed July 23, 2012

Hotel TJS ….
I HAVE BEEN HERE FOR 4 DAYS ..
The rooms were good and they have good staff / good car drivers ..
Located in shopping area..those who are interested mainly in purchasing can stay here.
the break fast is good but can improve better in all verity like south Indian dishes..
I am satisfied in all aspects…

  • Stayed: July 2012, traveled as a couple
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19  Thank yoursssk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rajeshv886, Manager at Hotel TJS Royale, responded to this reviewResponded July 23, 2012

Dear Guest,

Thanks you very much for putting good review about our hotel and about our staff
We promised you in furture also you will get more better service.
Looking forward to see you soon

With Warm Regards
Rajesh Kumar Verma

TJS Group of Hotels

New Delhi (Incia)

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Reviewed July 6, 2012

the room was neat, air conditioned and appeared to have been renovated in the past year. there were data ports for a laptop. didn't see any crawlies. there was hot and cold water in the shower (there were no bathtubs) for the first 3 days of my visit. also even though the service was a bit slow, but all staff members I encountered were pleasant and ready to do their best. the food was very good.. there was a thick, smoky haze over the entire city for at least a week, but that happens every year. Last day of my visit was terrible because of heavy pouring, overall excellent experience staying in Delhi. I will definately come back and stay in the same hotel.

  • Stayed: July 2012
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18  Thank Amishshaah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 13, 2012

Dear Guest.

Thank you for your patronage and recognition of our value. I and my staff appreciate your kind words. We endeavour to offer a positive experience for all of our guests.

I hope we will see you again in the near future.

Thank you again.

With warm regards
Rajesh Kumar Verma
Tjs Group of Hotels

New Delhi

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 31, 2012

Good: clean, good staff, in the city center, many shops around for food
bad: I had a major issue with Internet wifi in all the levels. Hotel has wireless in all 3 levels and nothing works and had to shift my room for all different levels. Only hotel lobby wifi is working. Brake fast menue is the same every day.

  • Stayed: May 2012
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16  Thank Canisius
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rajeshv886, Guest Relations Manager at Hotel TJS Royale, responded to this reviewResponded June 2, 2012

Dear Guest,

Many thanks to you for your good review which you have given on trip ad visor and we make sure in future also we want to provide you much better service.I am very soory for the inconvenience regarding WI FI. The wire of internet was broken and the same day The Delhi was closed by political protest was going on. All market was closed . Our IT person could not able to purchased the wire and connector, But next day we fixed it up.

For breakfast we change our menu everyday not the all items but mostly. But I assure you that in future we will give more batter services .
Be sure in your next visit it will be more pleasant stay which you had before.
Hoping to see you soon in near Future

With Warm Regards

Rajesh Kumar Verma

Tjs Group Of Hotels

New Delhi (India)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel TJS Royale

Address: 16/16 Arya Samaj Road | Metro Pillar: 88, Opp. Satbhrawan School, Karol Bagh, New Delhi 110005, India
Location: India > National Capital Territory of Delhi > New Delhi
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Suites Wheelchair access
Hotel Style:
Ranked #532 of 728 Hotels in New Delhi
Price Range: $22 - $47 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hotel TJS Royale 2.5*
Number of rooms: 21
Official Description (provided by the hotel):
Offering you a dash of panache in every room, Tjs Royale is a world-class economy hotel in Delhi. Situated amidst the lively location of Karol Bagh, our hotel provides easy access to the major travel hubs of Delhi including shopping centres, malls, commercial centres and historical monuments etc.The unique architecture, in which our hotel is fashioned, makes every corner of the hotel bright with natural daylight and freshness. This is one of its kind budget hotel with emphasis on quality, understated elegance and comfort. The distinctive standards of hospitality make it an impelling choice for business and leisure travelers which is worth experiencing.Tjs Royale is the brand new addition in our chain of hotels in New Delhi after Hotel Tjs Royale. With this hotel our vision is to provide world class facilities and services to our valued guests from across the globe. We specialize in economy class to super deluxe class accommodations at unbeatable prices. ... more   less 
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